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Customer Ratings & Reviews

$868.85

Customer reviews

Rating 4.6 out of 5 stars with 235 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the excellent print quality and overall performance of the product, along with its ease of use and quiet operation. They also appreciate the straightforward setup process. However, some customers have experienced issues with paper jams and found the software challenging. The product's price point is also a consideration for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 235 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Epson lives up to its name!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems expensive, but worth every penny! The colors rendered by this printer are astonishingly true, vibrant, and every detail shows well. I couldn't be more happier with this printer. Glad I switched over to Epson. This model is also very user friendly which is another reason I purchased this model (ET8500)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Better printer than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is AMAZING! I wasn't sure what to expect but needed something smooth and reliable. This is better than expected and printing is excellent. I needed a printer for documents and love that this does both photos and docs. I've only printed a few photos so far but they look amazing. Color is really nice! Set up is very easy, ink loading is a piece of cake and love the fact no cartridges, I can refill the tank. Would highly recommend to anyone looking for an excellent printer!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great Printer, software needs an upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and print quality. Challenging Epson software and installer. Installed on 2 Macs, 2 iPhones, 1 iPad and a PC. Never the same experience twice. Eventually got it all to work but the Epson folder ends up with 11 different programs (like Epson Scan2, Epson ScanSmart, Epson Scan2Utility, etc.). Confusing and not elegant.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Print quality

    Rated 5 out of 5 stars

    Great printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Fast and quiet. Excellent color.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A best buy printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent print quality. I am using it for printing my photos. Thank you, Best Buy, for selling it at a more affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Prints beautiful photo pictures on glossy photo stock. Nice size touch screen monitor. I bought this printer for the quality of printing pictures and scanning in photographs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Photo Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use to use an ink cartridge printer for printing photos. While this worked fine, the cost of ink kept getting more and more expensive. Also, photo ink doesn't go a long way before needing another cartridge. Our current Epson Eco-Tank printer has been terrific. It is so stingy with ink. I rarely have to purchase more. Time will tell if this EcoTank photo printer is a good as our current EcoTank printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use, great print quality on different paper types and sizes from a wide variety of input options. Copying and scanning functions are also very good. Its apps work well too. The only issue is that some of the plastic parts aren’t as high quality as you would expect at this price point

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Minor glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer prints really well. And I love not having to buy ink all of the time. However, it keeps having a paper sensing glitch. I lost power due to an outage and even though I reset everything, cleaned the inkjets, and realigned it, it doesn't sense paper in the tray unless I remove it and put it back in. I'm going to try changing paper types or loading more because this is a little annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson quality printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m very impressed. My a-few-years-old Epson Expression printer stopped printing, so I decided to replace it with an ink tank unit. Setup was a breeze with Epson’s excellent documentation, not to mention there are many related YouTube videos on the subject. The large display is bright and easy to use. I do print photos and this printer does that job so well, but it also does a decent job on documents. Wireless printing is a snap from my Windows 11 desktop and Windows 10 laptop as well as with all our iOS devices. I also scan to my computers fairly often and the Epson scan app on Windows works well. I had considered getting the large scale 8550 instead but I decided it would take up too much space on my desk. Overall, I am very pleased with the 8500.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. This printer prints quality photos. Easy to use. Saves big time on ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Epson ET8500 printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the printer about a month ago. The set up was very simple. I am very satisfied with the quality of the printing. My only concern is the quality of the tray components, made of plastic so I suggest being very gentle placing paper in trays and placing the trays into the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Worth Every Penny for Quality and Savings

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Epson EcoTank® Photo ET-8500! This is my go-to printer for all my creative projects. The EcoTank system is a game-changer—I no longer constantly run out of ink like with my Epson XP-15000, which was not only faster to drain but also more expensive to refill. The print quality on the ET-8500 is outstanding, and the ink lasts so much longer, making it much more cost-effective. I highly recommend it for anyone tired of overpriced cartridges and looking for a reliable all-in-one printer!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems so far, easy setup after downloading from internet the drivers needed. Easy to fill the ink containers and the ink has lasted well. Had to add some refill to the regular black ink but that was expected. The print quality has been very good. Printer seems reliable. I hope it lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Print quality

    Rated 5 out of 5 stars

    Love this printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this is my first ink tank type printer and I love it. I've printed about 100 pages of black ink and seven 8x11 photo paper prints. The ink tanks are still around 90% full! Not to mention it is fast and pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have printed small Avery labels with no alignment issues. I have printed Small (10 page) documents with color and black and white content. Printed web pages. And printed borderless photos on glossy paper. My old printer would be screaming for ink by now but I have 3/4 full tanks. Printing has been witless from Mac and PC and iPhones and pads. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. Used to have a canon and it was terrible. The ink is so beautiful, it’s easy to use, every print comes out exactly how I want it to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Small business owner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional printer. I was torn on making a decision with so many available printers out there but so pleased. Colors on photos are unbelievable and everyday use of all the other features are so simple and productive.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very happy with my new printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my photo printer and found a great price on the Epson ET-8500 at Best Buy. It meets all my needs. Prints from my phone, my wife’s laptop wirelessly, prints documents front and back, and prints high quality photos. Geek Squad helped with setup questions. I’m very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Smooth runing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink last a long time. Easy setup. Printer prints fast snd great quality prints

    I would recommend this to a friend