Customer Ratings & Reviews
 2 Epson Smart Panel App download required. Data usage fees may apply](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/9afaa04a-aec9-4227-921d-cec57841e8d6.jpg)
- Model:
- C11CJ20201
- SKU:
- 11991048
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Print quality
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, really like having the large capacity individual ink tanks
I would recommend this to a friend Beware this printer is SLOW!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent quality printer, the reason I gave it 3 stars is that it is SLOW! I printed a 2-1/2 page text document (no graphics or pictures, just plain black text) and it took 1 minute 55 seconds from "print" to "done printing". If you're considering this printer be prepared for a long printing wait time. I've printed a number of plain black text docs 10-20 pages and the wait time is considerable. If you will be printing large documents, you might want to consider another printer.
I would recommend this to a friendBrand response from Epson
Posted .Hi ScottV, we are sorry to hear you are having issues with your Epson printer. Your ET-8500 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob– The Epson Team.
Excellent!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is everything I needed and more! Very excited
I would recommend this to a friendEpson- Eco-Tank Photo-8500 All In One
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.. I love the machine, but it is very hard to use and very complicated compared to the one I had. and the ink is so expensive.
I would recommend this to a friendEverything in one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best printer i have owned. It wors as it should and better.
I would recommend this to a friend- Pros mentioned:Print quality
Promising printer as it states up to 2 years ink
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a g great printer. I like the photos I print of my kids & grandkids. The documents print clearly. Because of the volume of ink I don't see that the tanks have gone down @ all. They say there is enough ink to last up to 2 years. I'm retired & don't print as much as when I was a school teacher/counselor/principal/superintendent so I should get the 2 years...I hope
I would recommend this to a friend Bang for its buck
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this last Christmas for my girlfriend the ink is still going strong! One of the best investments we've made
I would recommend this to a friendPrint quality could be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic idea for a printer although the print heads get dirty and clogged very easily. Making for some regular cleaning and loss of ink.
I would recommend this to a friendEco tank 8500 by epson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this printer. So far i like it. Waiting to see how long an eco tank will last before i need to refill.
I would recommend this to a friendArtist's opinion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As artist I appreciate the quality of colors this printer provides. It works well on all types of photo paper. At BB it was $100 cheaper than on the Internet
I would recommend this to a friendTRUE TO THEIR WORD
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful colors and printing is clear. Stitch from an canon printer to epson. Love that i can print larger prints.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works prints amazing. Very easy setup prints high quality colors. Easy to maintain and amazing scanning features
I would recommend this to a friend- Cons mentioned:Paper jam
Why so hard to operate?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You would think this printer would be easy to operate. No. Paper jams daily. Was a big problem for the easiest things?
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Awesomeness, we are sorry to hear that you are having issues with your Epson EcoTank® Photo ET-8500 printer. Epson provides useful information on paper loading and clearing paper jams in the product User’s Guide at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-8500/s/SPT_C11CJ20201#questions. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7am – 4pm PT. Sincerely, Tony – The Epson Team.
Works well for photos
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works very well and can store multiple sizes of papers so you don't have to reload everytime a new size is needed.
I would recommend this to a friendOwner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my printer because I can print wider format paper
I would recommend this to a friendEpson 8500
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great printer but I was looking for the 8550 this printer doesn’t print 13x19 but it’s still a great printer
I would recommend this to a friendPretty Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and cool printer. It was too complicated to set up with phone/app for me. But I did hook it up via cable.
I would recommend this to a friendMight want to pass on this printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up correctly instructions are almost nonexistent customer service/support is well I would have more luck talking to my dog and asking for advice. After you do get it working it’s not as fast as they claim in printing. Shame our old Epson printer was awesome
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Shelby, we appreciate your feedback on the ET-8500 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-8500/s/SPT_C11CJ20201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Tony - The Epson Team
Great PLACE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products great service people on staff were very helpful and very knowledgable about all my questions.
I would recommend this to a friendGreat Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer and I love the fact they I can use bottles now instead of ink cartridges.
I would recommend this to a friend