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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3185 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers praise the Expression Home XP-4100 Wireless All-In-One Inkjet Printer for its ease of use, excellent print quality, and convenient size. Many also appreciate its reasonable price and wireless functionality, along with the straightforward setup process. Positive feedback highlights the printer's reliability. A small number of users noted that the printer can be noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,184 reviews
  • Rated 5 out of 5 stars

    Best smart printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems. Loving the smart aspects of it. Since its a smart printer. Havent had any issues so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned HP and Brother printers in the past. After issues with the printer ink clogging, drying, spraying with those brands, I decided to try Epson brand. The printer had a display screen, was about $80.00, could print front/back, wi-fi capable; this checked off most of the boxes. The display screen is tiny and difficult to navigate. I need a new printer cartridge printing roughly 20 black only pages - they are about $40 each and when I reached out to customer support (thinking I should not possibly need to replace it already), they insisted that there was nothing to be done but to buy new cartridges. The printer consistently has issues showing connected to the wi-fi, but none of my devices are able to find it unless the printer is restarted. Likewise, the printer has issues with the scanner and communicating the information to my computer. I have tried to troubleshooting and the customer service (the website is circuitous and does not even lead to answers). After my experience with this device, I will not be purchasing another Epson product. Instead, I will likely return this to Best Buy for their recycling program for a meager discount off a different brand.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear Sammy, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Customer feedback is very important to us, as we are always looking to make future Epson products better. We will forward your feedback to the relevant Epson department. Hopefully we can assist you with a future product.

      Sincerely,
      Bobby — The Epson Team Epson

  • Rated 5 out of 5 stars

    Perfect all in one printer for home and/or office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection of printers. Made what I thought would be an easy decision difficult. I don’t feel as if I could have gone wrong with any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the wonder printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my grandbaby needed!!!! We had three printers and none of them worked.......this was a prayer answered!!!!!!@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer, 2nd one from you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product, speed of delivery and overall experience. Have purchased many items from Best Buy over the past 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer on a budget

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is bad Little printer for the money. I mean it’s so cheap and does everything you want it to!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Epson for 5-6 years it worked great. This is an improved model and works as expected. Easy to set up, small foot print. Thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best printer I have owned. It took no longer than maybe 5 mins to set up & start working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for the price. Scsnning snd printing capabilities are super useful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    i`m taking this offer to review another product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE Bought a few months ago a refrigerator , the first one had a defect , we asked for a replacement of the same value , they found us one , it does work fine , but we found out the model is more of a commercial type , we just want to know if it really is a commercial item . The model is , ART308FFDM06, SERIAL # VSX02 73930, AMANA THIS ONE HAS WIRE SHELVING , , We really would appreciate a answer Thanks so much , MY MEMBER ID IS 4776817442, Also is there anyway we can have flat shelving inside , some items seem to fall over with the wire shelving .

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello LNLP, thank you for sharing your experience. If you're facing a specific issue with the Epson XP-4100, our support team would be happy to help and can be reached at (562) 276-4382. Hours: Monday - Friday 7 am - 4 pm PT. Have a beautiful day. Kind Regards, Bobby D. - The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Ink cartridges don't last and are $$$, waste of $

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the print quality is great, I have spent more on ink over the past 5 months than what I paid for it. I am having to buy black ink cartridges once a month and I am purchasing the Epson XL cartridges. At $40 a pop, spending $200 so far on ink has been a complete waste of money. I'd return it if I still had the box.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello cmbb21, we're sorry to hear about your disappointment with the ink consumption on the XP-4100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4100/s/SPT_C11CG33201#questions. Additionally, your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance with optimizing your print settings for more efficient consumption, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Perfect for a home work pronter

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer for my work at home, it does everything I need it to do. The other thing is the ink runs out too quick.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Use it or lose it!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in 2 years iv used it 5 times and it stop printing!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had assistance in choosing this purchase. did not have assistance when buying the last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For assignments I love the fact that I can print away from home so I can go home, grab my stuff for class and have my papers waiting for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as you’d expect. Order an extra thing of black ink though, as the cartridge that comes with it hardly has any at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cowboy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a printer and since I already had this model and it worked find, I thought it would be good for a gift

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Epson XP-4100

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson printer will not print if all ink colors are not full. Must download program on your computer and sometimes takes awhile to download updates. Not really that great of a printer.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello FeliciaC, thank you for sharing your experience with the Epson XP-4100. You can print temporarily with black ink when a color ink cartridge has been expended. Refer to the FAQ at www.epson.com/faq/SPT_C11CG33201~faq-00007e5-xp4100_4105 for more information. If you need further assistance, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Once again, thank you. Bobby - The Epson Team. Epson

  • Rated 3 out of 5 stars

    Prints Slow but it prints both sides

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer seems to print slower than our last printer but it is nice to print on both sides. I do like the quick load paper holder in the back. Not having to pull out the tray to load makes it easier.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Fundad33, thank you for taking the time to write a review on your Epson printer. Customer feedback is very important to us. We'll forward your feedback to the relevant Epson department as we're always looking to make future Epson products better. Your XP-4100 comes with free lifetime technical support, so if you ever need assistance, please call our support team at (562)276-4382; Hours: Monday – Friday, 6 am – 8 pm PT; Saturday, 7 am – 4 pm PT. Once again, thank you and have a wonderful day.

      Sincerely,
      Bobby - The Epson Team Epson

  • Rated 5 out of 5 stars

    New printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a nice printer and I like it. It fit perfectly in my spot I had old one in my home office.

    I would recommend this to a friend