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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3185 reviews

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    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers praise the Expression Home XP-4100 Wireless All-In-One Inkjet Printer for its ease of use, excellent print quality, and convenient size. Many also appreciate its reasonable price and wireless functionality, along with the straightforward setup process. Positive feedback highlights the printer's reliability. A small number of users noted that the printer can be noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,184 reviews
  • Rated 1 out of 5 stars

    Terrible printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced all the ink cartridges with Epson ink and it is still printing blank pages

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Carn10, we sincerely apologize for the ink issue that you're experiencing with the Epson XP-4100. This issue may be related to clogged nozzles. Epson provides useful information to help recover and avoid clogged nozzles in the FAQs at www.epson.com#faq-8796127537228. Additionally, your Expression comes with free lifetime technical support, so if you need further assistance, please call our support team at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Your business is important to us, and we're here to help. Sincerely, Bobby D. - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Epson printer not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible machine. Keep having to replace ink. Very slow printing

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello MsCheesie, we're sorry to hear about your disappointment with the XP-4100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4100/s/SPT_C11CG33201#questions. Additionally, Your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need further assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Not a good printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is not very good the Wi-Fi is hard to connect and there’s no printer cable.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Doug12345, we value your business, and we're here to help. Epson provides useful tips to help you troubleshoot problems with wireless connectivity in the FAQs at www.epson.com/support/xp4100#faq-8796127635532. Your Epson XP-4100 also comes with free lifetime technical support, and our support tea would be happy to assist. If you'd like to speak to someone from Epson Support, please call (562) 276-4382; Hours: Monday - Friday, 6 am - 8 pm PT; Saturday, 7 am - 4 pm PT. Kind Regards, Bobby - The Epson Team. Epson

  • Rated 1 out of 5 stars

    doesn’t work at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work at all very disappointed Hope to get this fixed as soon as possible

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Reyes, we're sorry to hear that you're having trouble with the Epson XP-4100. Your Expression printer is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please reach out to our support team for assistance at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. We're here to help. Kind Regards, Bobby D. - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok to use. Does not have touch screen and it is slow to use

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Oskarate1, we're sorry to hear about the disappointing experience you had with your XP-4100 printer. The Expression printer is backed by a 1-year limited warranty and includes free lifetime technical support. Additionally, Epson provides useful information, including FAQs and self-help tools, on the product support at www.epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4100/s/SPT_C11CG33201#questions. If you need further assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Good printer but seems to run out of ink fast

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When color ink runs out it does NOT allow you to print black ink only

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Nigel, your Expression Home XP-4100 comes with free lifetime technical support, and we're here to help. Epson provides an FAQ at www.epson.com/faq/SPT_C11CG33201~faq-00007e5-xp4100_4105 on how to print temporarily with black ink when a color ink cartridge has been expended. If you need further assistance, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Didn't work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technical support was horrible. Will not buy another product from Epson.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello NTER3, we're very sorry for the disappointing experience you've encountered with our support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We'll forward your feedback to the relevant department to review. Please give us another chance to help by calling our Advanced Support Team directly at 1-800-241-5794; Hours: Monday - Friday, 7 am - 4 pm (PT). Sincerely, Bobby D. - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses a lot of ink, loses internet connection, wouldn’t buy again

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Dw1234, we're sorry to hear about the issues that you've encountered. Your Expression Home XP-4100 includes free lifetime technical support, and we're here to help. Epson provides useful information in FAQs at www.epson.com/s/SPT_C11CG33201#questions to address most issues with wired and wireless connectivity. We can also help optimize your print settings for more efficient ink consumption. For further assistance, please call our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after one use and Best Buy wouldn’t let me exchange

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Sara, we're sorry to hear you're having trouble with the Epson XP-4100 printer. Your Expression printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. We would like to hear more about the issues you're experiencing. Please reach out to our support team for assistance by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. We look forward to hearing from you. Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Broken on arrival

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived broken. Do not buy. They wouldn't refund it

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello JakeJ, we're sorry to hear about the XP-4100 printer arriving broken. Epson takes into consideration all feedback to improve the performance and quality of our products. Your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need further assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Doesnt works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work i have to buy ink 3 times in 2 weeks, and just print like 30 pages

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Gaminmortal, we appreciate your business, and we're here to help. This issue may be related to your print settings. Our support team can help you customize your print settings for more efficient ink consumption. If you'd like to speak to someone from Epson Support, please call (562)276-4382 between 6 am - 8 pm (PT), Monday - Friday, or from 7 am - 4 pm (PT) on Saturdays. We look forward to hearing from you.

      Kind Regards,
      Bobby - The Epson Team Epson

  • Rated 1 out of 5 stars

    Was not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning it as soon bestbuy back up it was not user friendly

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Diva, we're sorry to hear you were not satisfied with your Epson XP-4100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Hopefully, we can assist you with a future product. Sincerely, Bobby D. - The Epson Team. Epson

  • Rated 1 out of 5 stars

    waste of money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after one year, and the ink does not last.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Donna, we apologize for the disappointing experience you had encountered. Your Expression Home XP-4100 comes with free technical support for the life of the product. If we can help optimize your print settings for more efficient ink consumption or anything, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-4100; Hours: Monday - Friday, 7 am - 4 pm PT. Kind Regards, Bobby - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Colo printing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color printing of this printer was not working at all.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Mhussain, we're sorry to hear you're having trouble with the Epson XP-4100. Your Expression Home printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. We would like to hear more about the issues you're experiencing with color printing. Please reach out to our Advanced Support Team for assistance at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We look forward to hearing from you. Sincerely, Bobby - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Printer ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is horrible. The ink keeps disappearing in printer

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Debra, we're so sorry to hear about the trouble that you've encountered. Your Expression Home XP-4100 is backed by a 1-year Limited Warranty and includes free lifetime techl support. If we can help you with ink consumption or anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-4100; Hours: Monday - Friday, 7 am - 4 pm PT. Otherwise, we'll forward your feedback to the appropriate product team for review. Sincerely, Bobby - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Don’t Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within months with very little usage.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Star, thank you for taking the time to write this review. We're sorry for the issues that you had encountered with the XP-4100. Your printer comes with a 1-year limited warranty and free lifetime tech support. If you need further assistance, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Kevin - The Epson Team. Epson

  • Rated 1 out of 5 stars

    NO GOOD

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS HAVE PROBLEM WITH THE INK TO CONNECT IS NO GOOD TO BUY

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Nano, we're here to help, and we would like to hear more about the ink issues that you've encountered. The Expression Home XP-4100 includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach out to our support team for assistance by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-4100; Hours: Monday - Friday, 7 am - 4 pm (PT). We hope to hear from you soon. Kind Regards, Bobby D. - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink runs out entirely too fast and printing is extremely slow.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello SEFW, thank you for your feedback on the XP-4100 printer. Epson printers contain a permanent print head that needs to be charged with all colors to work. Even when you are printing black text only, a small amount of color ink is used to keep the print head charged, preventing air bubbles from entering and damaging the print head. Additionally, Epson provides an FAQ at www.epson.com/faq/SPT_C11CG33201~faq-00004c6-xp4100_4105 to help address issues with slow printing. If you need further assistance, your Expression Home printer comes with free lifetime technical support, and our Advanced Support Team can be reached at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We're here to help. Sincerely, Bobby D. - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Epson Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 3 months. Printers aren’t what they use to be!!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Nixter, we're sorry to hear you're having trouble with the Epson XP-4100. Your Expression Home printer includes a 1-year Limited Warranty, plus free technical support for the life of your product. Our support team would like to hear about the specific issues you're experiencing and can be reached at (562) 276-4382. Hours: Monday - Friday 7 am - 4 pm PT. We look forward to your call. Kind Regards, Bobby D. - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Bad no good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it, it was defective so I got another Epson

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Minion56, we sincerely apologize for the trouble that you had encountered with the Epson XP-4100. We appreciate your continued business. If we can help you with anything else, our Advanced Support Team can be reached at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby D. - The Epson Team. Epson