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Customer reviews

Rating 4.2 out of 5 stars with 3185 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the Expression Home XP-4100 Wireless All-In-One Inkjet Printer for its ease of use, excellent print quality, and convenient size. Many also appreciate its reasonable price and wireless functionality, along with the straightforward setup process. Positive feedback highlights the printer's reliability. A small number of users noted that the printer can be noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,184 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice little printer...gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use, even for a novice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy ti use. Easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a simple printer for home use that will not make my credit card cry. This fits the bill. It is easy to set up and affordable. I'm using it with my macbook and very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good WiFi link and printing but long setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wi-fi connection and good copying and remote printing. Set up physically and for software is very lengthy. Miniature control screen is sometimes confusing to navigate. So, beyond the setup and familiarization, a good machine.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected for the price. I’m printing from my phon and computer... Nice! Works better than I’d have wished. I’d say great deal for cost!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    do not expect the scanner to work with Win 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an inexpensive printer. Printer works fine, but does experience connection problems. The scanner however will not work and they state you cannot get software for it to work with win 10 from Epson. have to go to the windows store.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear Valued Customer, we apologize for the connectivity issues that you've encountered with the XP-4100. Your business is important to us, and we're here to help. Our Advanced Support Team would like to hear more from you and can be reached at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby D. - The Epson Team. Epson

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just looking for something simple to use for copys

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to setup and usefull for home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and is usefull as a printer. could use the wifi printer as well. The only issue is the USB interface, cannot plug in the USB directly. it needs an adapter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My First Epson Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited with the Epson printer for my home office. It was an easy set-up. When starting to print my fist page the ink cartridge carrier stopped and would not move again. Returned for a replacement.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello LargeComputerMoniter, thank you for your feedback on the XP-4100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4100/s/SPT_C11CG33201#questions. Additionally, your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 4 out of 5 stars

    Issues with Scanning

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all the Epson printers I have owned the overall quality is good. There is however an issue with scanning. The communication between the computer and the printer when I want to scan is poor. I am forced to reboot the computer and restart the printer almost every time I want to scan something.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer, and does not take up much space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a first time printer almost 2 months ago. Very pleased with both the quality of pictures it prints, as well as regular black and white copies. No regrets on this model.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t do a lot of printing. But I needed a printer for some personal things. This one does the job. It’s fast and clear. Does exactly what I need and a fantastic price too.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer For Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at all this printer could do at the such a low cost. It’s great, wireless printing from my iPhone, laptop, scanning to my devices, remote printing..etc I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and easy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. No issues: slightly annoying you need to connect using wifi setting every time you want to print but overall great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Super slow and uses ink like crazy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be a good little printer for light use, however it takes forever to print and uses a ton of ink. Its easy to set up, however Epson still has yet to update its online controls a little. Its also quite big for a little printer.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Gamemom, thank you for your feedback on the Epson XP-4100. Your Expression printer includes free lifetime technical support, and we would be happy to help address the issues with print speed, ink consumption, or anything else. Our support team can be reached by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-4100. We’ll make sure your feedback gets to the right departments to help improve the performance and quality of our products. Sincerely, Bobby D. - The Epson Team. Epson

  • Rated 1 out of 5 stars

    I am so angry and disappointed. A piece of junk.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst printer out there. Cheap and breaks easily. I have own a similar printer with same printer cartridges. I followed instructions and put them in. I was careful not to touch the bottom and metal. It would ask me page type and I would put 81/2 x 11 hit ok nothing. Then press ok on plain page. Nothing. Eventually it printed test page. Then I tried to put level of print. When I tried to enter 4 it would go to 5 ect. ect. Finally got the test page printed. Tried to connect to Wi-fi I walked away to give it a chance. Came back nothing. When I tried to get it to print, there was a problem with level. Was saying to contact customer service. I look on box and notes 120 pages with black ink. It 9:39 at night so can not contact anyone. I kept putting the cartridges in three times. I’ve done it before with a printer I had three years ago. I look and I have red on my hands. I take out cartridge and they are leaking. Ink all over my hands. So annoyed. Then when picking printer up a piece breaks off were you lift to put in paper. I am messing with this piece of junk I have on my table and I’m on my bed and I sat on glasses and broke my glasses. This turned out to be the most expensive mistake I made. Now I have to contact Best Buy. I purchased insurance but I don’t want this product PERIOD. I just want my money back. I will have to take a bus to return it. This is a piece of garbage. Stay away. I do not understand how it has great reviews. Because of what was written and the amount of stars I brought this. So upset. So will need to buy a new set of glasses behind this. Thank you Epson. Not directly your fault but if this product would have been as good as it said it is I would be happy which I am not. I though I would get a printer to say time so I did not have to run to the library every time I need to print something.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Alicea52, we sincerely apologize for the disappointing experience you’ve encountered with your Epson printer. You mentioned quite a few issues, and we're here to help. Your XP-4100 comes with a 1-year Limited Warranty and free lifetime technical support. Please give our Advanced Epson Support Team the opportunity to assist you by calling 1-800-241-5794; Hours: Monday – Friday, 6 am – 8 pm PT; Saturday, 7 am – 4 pm PT. Thank you for your patience.

      Kind Regards,
      Bobby – The Epson Team Epson

  • Rated 4 out of 5 stars

    Epson printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer. Works very well. Connected it to computer via USB cord since my WiFi can be spotty. Scanner could not be connected, even with Epson help line. Wish there was a printed owner’s manual; do like that the printer set -up did load the manual onto the computer .

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my apartment and I love the wireless feature so I can work from my bedroom and send things to print as I'm needing them.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my CEO and connected to wireless without any problems. There have already been two OTA firmware updates that only took minutes to download.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use a printer often but this guy really gets the job done. Connects to all my devices. Setup takes awhile but besides that it’s great for small families.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this printer from best buy and it has been working great until now. Prints great, Ink Cartridges are not that expensive and Wifi Connection is stable.

    I would recommend this to a friend