Customer Ratings & Reviews

Word to the wise. Do not purchase XP-4200!!!!! You must have ALL four ink cartridges to print in black. When you print in black, they have set this up to where it draws from the other three cartridges and the black to print ONLY black. Scam is written all over this. I also bought this from Best Buy. I was not told this. The Epson sales representative was telling us about it and failed to explain this.

We purchased this printer partly on good reviews from others. We have tried everything to get decent copies from this machine but nothing seems to work. Even on the slowest print speed drawings or pictures are blurry, colors are off and letters aren't sharp and clear. I guess you get what you pay for since it was inexpensive, but sadly our old HP printer was so much better.

This is such a terrible printer. It shouldn’t even be sold. Best Buy should be ashamed for selling such terrible quality. I rarely use it so I couldn’t return it. By the time I realized how awful it was. It just simply won’t print and I can’t figure out how to get it to you and no one will help me a Best Buy. The Epson app sucks, and it will not connect to my computer no matter how hard I try!!! GARBAGE!!!!

I wish I would have read the reviews on this thing before I bought it. They should just stop selling these. I spent so much money on ink and trying to fix it. I've had so many issues with it. Super frustrating and inconvenient. Now its broken and saying that there's no paper in the paper loader also you'd think connectivity would be a breeze but no its impossible. Do not buy!

This printer is useless. Constant paper jams, babysitting everything you attemtpt to print then constantly replacing the overpriced print heads. Scanner works well just not anything that uses paper. Save yourself the hastle.

Awful to install. Screwed up my computer to a point I had to spend almost as much as the printer cost to fix things. Complicated to use. Not a touch screen. Must go through buttons to the right as pictured to move forward or backward. Most of the time I can't pull up just print. NOT all-in-one. Found that out after investing in tech fix. Too much money invested to return.

This should have been smile to set up but it would not connect to my computer using the Wi-Fi, had to call support both at Epson and my internet provider. Did not come with a usb cable to hook up direct. Does not have a touch screen. paper sticking up in the back is ugly.

runs out of ink so quickly. wont print anything if one color ink is low so youre forced to buy more. takes forever to print and malfunctions most of the time. dont waste your money

Worst ink guzzling printer. I upgraded the firmware and the printer will only work with epson cartridges. Not recommended, unless you want to spend 5 time the money in ink innone month

Screen has not worked since day one. Ran out of ink surprisingly fast. I can't think of any situation where this low amount of ink would be suitable. I messed around and missed return window

Absolute piece of trash. The paper feeds crooked so there are constant paper jams. Successfully printed 10 crooked pages of simple text and the black ink ran out. Really angry I paid $60 for this piece of trash in my house

My husband purchased this item. He has not even set it up yet. I have no idea how to answer this.