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Customer reviews

Rating 4.3 out of 5 stars with 2023 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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There aren't enough negative mentions yet.
86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,023 reviews
  • Rated 1 out of 5 stars

    Doesn't print BW if colour cartridges are out.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refuses to print BW when colour cartridges are out, and no option to force BW printing though MacOS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Third-party Cartridges or Refills Allowed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this name brand Epson discovered there are many Class Action Lawsuit against them. One for company trying to corner the market on refilled ink cartridges by disabling Epson printers when non-Epson print cartridges is installed. Wish I had known before purchasing this product. Should of bought a HP instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constant paper jam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this dismal printer for about a week. It’s supposed to print on both sides it doesn’t do it without jamming the paper. I even tried babying the printer. Still jams. Took me over an hour to get 3 pages to print.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PRINTER INK GUZZLER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I advise against purchasing the Epson XP-4200 Printer. It consumes an excessive amount of printer ink, much like a gas-guzzling vehicle. After printing only 30-40 pages, you would need to spend $52 plus tax on ink. To avoid this expense, it would be best to avoid buying this printer unless you are financially well-off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was not knowledgeable on this printer. Unable to anwer basic questions.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello MaryC, we apologize for your disappointing experience with the XP-4200 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4200/s/SPT_C11CK65201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Don't buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not receommend this printer. It is slow and the screen is not touch screen. You have to push arrows next to the screen. It is awful. 15 days past my window to return. Don't buy it!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy dilemma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any luck pairing this printer with my Chromebook. Wish I had known before hand that it wasn’t compatible. My wife has a HP laptop and it matched up right away. Not sure if I’ll keep the printer or buy one that matches it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item. When I printed there were lines. Bad quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor ink quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it 1 time and the black ink ran out on not even 10 pages

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Epson Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess for the price point it does what it is supposed to. I cannot get a 12x12 paper to be printed on. Which is somewhat a bummer. It took forever for set up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to feed unablr to use it Waste of time and money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Epson Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not user friendly...never could connect it. Returns were very easy. Thx Best Buy for your service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is a pain to use and takes a little to get use to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works as it should

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine has made my life easier, I can print my work from whereever in the house

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible software and print quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not connect to my wifi, indecipherable error messages, clearly software was not built by Americans. After printing one color photo everything else after that came out with vertical lines. Used up all the ink trying to get rid of vertical lines. Useless piece of junk. Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed-Worst Epson I have ever had…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hoped this printer would be an easy set up and was told it would both work with my current Apple devices as well as easily connect to Wi-Fi. I am pretty savvy with printers. This is the hardest most confusing printer I have ever dealt with! I can’t get it to work!! Wasted $$.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice house printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my work and school work. Easy to install and accessible wifi usage

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Printer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing a document with multiple files doesn’t complete in single iteration. Takes multiple iterations to complete printing. Also the cartridge doesn’t print up to 150 pages as described.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I'm the dummy for buying such a cheap printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have known better. But I really didn't expect it to crap out in three months. The ink cartridges it came with must have been samples - they went so quickly. Then the whole unit crapped out shortly after I added all new cartridges. Don't be like me. Spend the money and get a good printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect for Home Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable home printer at a good price. Excellent color and print quality

    I would recommend this to a friend