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Customer reviews

Rating 4.3 out of 5 stars with 2023 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,023 reviews
  • Rated 1 out of 5 stars

    Epson Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Printer Runs Out Of Ink Too Quick Waste Of Money .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get this to print from my phone so took it back immediately

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink is expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the printer just the ink cartridges empty very quickly so it becomes expensive to run

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my third time buying a printer from your establishment. Each one gets worse. I will be packing it up again and bring to you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pathetic printing quality. However, the sales team at Best Buy are just awesome

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer - Cant get it set up for use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to set up this printer. I dont understand the instructions so still not able to use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just prints blank pages. terrible product. impossible to troubleshoot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad support from MFG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to set up wireless. I even worked approx an hour with a tech from Epsom and still could not get it to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cartridges that came with it didn't work so I had to buy a new set just to see if the printer even worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could never get it set up. had about 5 people try and nothing. said needed a driver

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With in 40 print ink gone dont wast money try some other printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will eat the ink in 2 pieces of papers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work well will eat ink so tasty, I have to keep buying ever week sorry can’t afford that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not connect to Wifi and would not print clearly. Returned for refund!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loved my Epson 3720, hate XP4200

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very unfriendly. Touchtone pad doesn't work efficiently. must make one copy at a time

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Raeview, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your XP-4100 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. We’re here to help. Sincerely, Tony – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Crappy printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new printer and the print quality was poor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Epson xp-4200

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It uses a lot of ink, the spare parts are very expensive. one is better. eco tank

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Epson Inject Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disapointed, Returned the product. Would not recomend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not buy an epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to print, and nobody fixed it, I called 4 times and nobody fixed it

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello GaryT, we apologize for your disappointing experience with the XP-4200 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4200/s/SPT_C11CK65201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Súper bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Error and not function in one month buy. Not recommend this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expression Epson do 4200 Home printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t print well. Freezes up when you try to cancel any printing.

    No, I would not recommend this to a friend