Customer Ratings & Reviews

When it was working was great. Haven’t had very long and won’t print, it goes through the motions. All the mechanics work. No ink is being put on the paper. There is ink in the printer, and I ran a test sheet. No ink was put on the paper. I will take it back for a replacement. I will give it another shot and may adjust my review if the next one works for more than 20 sheets.

Printer does a great job except it's already telling me I'm low on ink after a couple pages of print.

Its a nice printer that is easy to setup and use but every time it runs out of ink which is very fast, it uses 1/4 of the ink cartridge to clean the nozzle to get it going good again. There is no point in getting the refillable ink cartridges because the chips are single use. There is no chip reset tool yet for them.

I have purchased several items at Best Buy and service is always timely and efficient. I returned this printer because after spending many hours attempting to download the app, I finally gave up in desperation. There is no phone number with Epson to call for technical assistance and the instructions were too sophisticated for an old woman. I will not make another EPSON purchase but I will continue to shop at Best Buy. I cannot speak to the quality of the printer as I could never get it connected.

The store people were very helpful. And I am happy with the product

Jams about after about every 50 pages. Other than that it eats ink and will not print if you run out of one color. Ink is spendy but over all the print quality is good for the price.

Easy and reliable to use. I used its predecessor model, the XP 400 for many years. It still works fine, but I needed to replace it with a newer model that gives me access to 5G network.

Works well just stop syncing with my laptop so that’s the only issue I have

For $65, you can’t go wrong. Wayyy better than the bottom of the bettel HP i had. Totally worth it if on sale . Only real complaint is no touchscreen… but who cares

I bought it bc my old printer broke the set up was easy but you definitely get what you pay for. The printer sucks ive used it 3 times and each time a simple one paper print takes me 20 mins and the ink comes out choppy. I literally have regular printers paper and the error it shows is the paper doesnt match the setting but it does. Ive tried troubleshooting and at this point im just going ti buy a new one because this one is past the return period.

While it was working, the print jobs were fine. As soon as l needed to change the black cartridge, it stopped working.

perfect printer and customer service love this brand

Solid performance Purchased years ago and still reliable Connects to WiFi easily and haven’t purchased any additional ink as of yet. Two high school students too

QUALITY OF COLOR AND SOUND ARE GREAT. IT PRINTS SLOW.

Printer works great, i refuse to use your delivery service Roadie..item was picked up and returned to store with no update, tracking or reason from the driver.

Hard to install wirelessly and pairing it with my chrome book was a headache ..

Excellent pricing for this printer. The customer support was great in helping me find a printer that met my business needs! Thank you. Betty

I really was missing my old printer but now that I've delved into how to use all the features, it was a pretty good replacement.

G00d Printer. To many bells and whistles on it, makes it complicated to use,

Great Value. Does everything I want except FAX. Good quality print and can even print from my iPhone. And all for a very reasonable price.