Customer Ratings & Reviews

Stopped working after 6 months. Save you money and don’t buy this crappy piece of junk. I spent $150 on it and it was a huge waste!

really disappointed that I had to actually hire someone to come set it up! Salesperson said it was basically ready to go when plugged in!

I've had this for a couple weeks, and can't get it to function! It doesn't work with my laptop or my phone! Some help would be nice!

Works great,most of the time .pictures are dark and the printer doesnt connect wireless about 3/4 of the times ... every time i want to print something its doing some type of update.... instructions also werent clear on how to load photo paper wasted 1 photopaper to find out its upside down then when i turned them over the picture quality was horible i removed the heads to wipe them clean and the pictures still come out too dark and too blurry

We purchased this printer in hopes of getting away from the HP “Smart” software and somewhat more reliable. We were completely wrong. We can only get about 10-15 photo pages printed before it runs out of ink. This is not an exaggeration. We literally ran out of ink, went to the store, paid over $50 for a new set. When we got home and replaced the ink, we started a 10 page photo print. Before it even finished all of those pages, it ran out of ink!!!

I’m not saying that it’s a terrible piece of equipment but It never printed correctly for me. I tried reinstalled the drivers and print cartridges a couple of times with the same results. It may be user error but I’m fairly savvy tech wise so hopefully it was just the one I purchased. I really wanted to like it but returned it a couple of weeks later. Maybe I got exactly what I paid for…I don’t know!

Don’t really like it. Paper gets jammed more then it should and the ink runs out fast.

I love the printer. However, I only used a few times and the black ink was done.

Great printer so far, i like it recomended, should

I love this printer and the Ink is less expensive.

So far not bad. really like the ink saving feature.

I HAVE NEVER HATED AN OBJECT MORE THAN I HATE THIS PRINTER. I spend more than 3 hours trying to see it up THEN I had to get my in-law to help which he was unsuccessful too. Whoever made this printer hates you and hates me too.

Pass on this printer. I’ve used Epsons for many years snd this is my first lemon. When making copies, random horizontal lines appear in image. When printing, lines are smudged and cannot be read. Tried multiple head cleanings, alignment and changing print cartridges. And another issue, brand new cartridges show half full. Absolute junk. Flower Mound Texas store refused to exchange the unit adding to frustration of this printer. Fail.

Love it just needs bigger ink cartridges……………,.,,.

Be aware, according to Epson customer service rep this printer only comes with enough ink to print set up pages and 3-5 additional "text" pages. This information is not indicated on the outside of the box, in other words you will need to purchase replace ink with this unit on day one. I can't speak to printing quality, I am waiting on replacement ink.

After 4 months of use everything I printed came out with black ink smeared all over it.

Nothing fancy, can be a bit of a problem getting it to connect wirelessly. Hardwired seems to work the best.

It not only runs out of ink quickly, you waste half of it trying to get the nozzles working and it also won’t print in black and white if a color cartridge is out. Ridiculous.

Exchanged for same printer and still having the same issues with the ink and not printing!!

The printer is not easy to set-up and goes through ink very fast. The ink costs as much as the printer. Scanner is only one side and then you manually have to flip the page over.