Customer Ratings & Reviews
- Model:
- C11CK61201
- SKU:
- 11058447
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the excellent print quality, ease of use, and overall performance of the product, noting its effectiveness as a printer, copier, and scanner. They also appreciate its compact size, straightforward setup, quiet operation, and reliable connectivity options. However, a minor point of concern for some customers is the absence of a touchscreen.
This summary was generated by AI based on customer reviews.
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely difficult to open ink.Client used a knife and destroyed the cyan ink.
I would recommend this to a friendAftermarket ink cartridges not supported.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer comes with "starter" cartridges which are only good up to 15 pages (literally, and by design). Firmware updates will not allow you to use aftermarket ink cartridges and will disable the printer if they are detected.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Adam, from time to time, Epson updates its firmware to ensure the printer operates as designed. The Epson XP-5200 is designed to use only genuine Epson-brand ink cartridges. Other brands of ink cartridges, and ink supplies, are not compatible, and even if described as compatible, may not function properly. Please ensure you have installed genuine Epson cartridges. If you are still having problems, our Epson Advanced Support Team would be happy to help and can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Junk.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used it to print envelopes (A8 and #10) so far. Terrible. Image bumps to the right every couple of inches. Printer has no clue on how to print a #10. I have to use "user-defined" settings to correctly print a #10 envelope. This was a bad purchase.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Wulfgar, we apologize for your disappointing experience with the XP-5200 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-5200/s/SPT_C11CK61201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
xp 5200
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you run out of ink quick if you print a lot now if ur light user go for it and buy it if ur heavy user I suggest get different brand
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi MetalMegadeth, we are sorry you are disappointed with your Epson printer. Your XP-5200 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. We look forward to your call. Regards, Joseph – The Epson Team.
Boo Boo Boo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Eats black ink faster than I can buy. Wiil go bankrupt keeping it in black ink.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Junk, we apologize for your disappointing experience with the XP-5200 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-5200/s/SPT_C11CK61201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Dissatisfied. Customer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible printer…will not recommend this printer for any project or any business especially when you’re going to school not only did the printer came with a dry cartridge. They had to resent any printer and recharge my card.
No, I would not recommend this to a friendNot Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worse printer I have ever had. Sucks ink up like a vampire
No, I would not recommend this to a friend