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Customer Ratings & Reviews

$96.97
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The comparable value is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 207 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the excellent print quality, ease of use, and overall performance of the product, noting its effectiveness as a printer, copier, and scanner. They also appreciate its compact size, straightforward setup, quiet operation, and reliable connectivity options. However, a minor point of concern for some customers is the absence of a touchscreen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 207 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Pleased with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this printer for small home needs and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eason printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up( I’m not tech savvy) so this was perfect for me. Connecting to WiFi network is always fast and easy. Printing quality is great. For what I paid it was a no brainer plus it had great reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Perfect little printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed. I just needed basic printing and scanning and being able to print without using internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer and easy for work,excellent deal in the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Print and scan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for a budget. Needed something that would print and scan this does both. All controls are on little tiny screen.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean crisp colors; no bleeding; separate color cartridges means you only refill that color (instead of a tri-color tank)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the printer but It needs some help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product could be better, it has a hard time staying on the internet when trying to do wireless printing for my wife’s business

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast and clear and does everything I need. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Epsom XP-5200

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epsom printer that I purchased is working exactly as I had hoped it would.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Great printer, bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good printer. After all the issues were worked out, it worked great, but they sent bad ink. Then when I went to support to request new ink since the starter was bad, they only wanted me to pay $40 dollars to allow them to remote in to fix bad ink. The alternative being bringing it in for them to fix. I refused, ordered new ink from Amazon (since they irritated me), and as expected, the printer worked. I get being a support agent, as I've worked as support before. There's a lot of times that customers just think they know what's wrong with the device, but I still hoped for better service than that. Either way, I know I'm being petty with this review, but this is my honest experience. Beyond the ink and support issues, the printer is great! Just the ink and support issues lose some big points. So long as you don't get unlucky with bad ink like me, I would bet that you'll be very satisfied with the printer & overall experience.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi CarterS, we appreciate your business and welcome the opportunity to assist you. Our Epson Support Team would like to hear more about the issue you are experiencing and can be reached at (562) 276-4382. Hours: Monday – Friday 7am – 4pm (PT). We look forward to your call. Regards, Tony – The Epson Team. Epson

  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, runs a bit slow and would most likely get another printer in the future

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Cristal, we are sorry you are disappointed with your Epson printer. Your XP-5200 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. We look forward to your call. Regards, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Can print from your phone and supports front and back printing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Paper be jammin

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not in this printer its great! Kids love it for all the school work that they are doing this year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson Printer/Scanner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and print head alignment when using smart phone. Setup using computer is more difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Goodbye HP and hello Epson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up. I think it took 10 mins. I forgot what stress free printing was like. No more a slave to HP InstaPrint.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and fast delivery. Easy to operate good quality

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    very good printer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good printer for pictures and color documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Touchscreen
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A Solid Printer/Scanner/Copier But Fewer Features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Epson Printers for forever and a day! I switched from HP Printers years ago and have never looked back. Their product quality, print quality and features have always been above and beyond their competition, while keeping their prices reasonable. When I say it has fewer features, I am comparing it to my decade old Epson XP-860. This printer, when compared to the 860 does not have duplex scanning, USB or SD Card connections, a second paper tray, Direct-to-Disc Printing, or line in fax capabilities. However, if you’re looking for these features, I would recommend the Epson - Expression Premium XP-7100 found at Best Buy as well. But with that being said, this printer is a fully capable printer that should be more than sufficient for all households. The setup process was simple. I used my Android Phone, downloaded the app and simply followed the step by step instructions. It took about twenty minutes and another 10 minutes for a firmware upgrade. The only hiccup in the process was connecting to my WiFi. It took two tries for the printer to connect to the WiFi. I had the benefit of having already created an Epson Connect account, so setting up a cloud location for scans was a little easier for me. However, even if I did not already have an account, the QR code and verification code that the printer prints out is easy to set up. There were a few things that made me shake my head a bit: 1) The screen IS NOT a touchscreen. I can’t lie. I tapped it a few times wondering what was wrong. The interface looks like a touchscreen, but again, it’s not. 2) There is no USB connection for a hardwired connection. You must use WiFi. 3) The face and the output tray are both manual. Meaning they do not move up and down automatically like other models do. 4) The ink cartridges do not have a definitive “click”. I questioned if they were seated and have to give them a little tug to make sure. But these are all nit-picky comments that at this price point are acceptable. They would not deter me from recommending this printer. Why you say? Because of the deep well paper tray that hold 150 pieces of paper. Because of the Epson quality printing that produces both quality and speed. Because of both the computer interface and phone app being very user friendly and intuitive. Because even though it doesn’t feel as rigid and bulky as its predecessor, it appear to be well built and more compact. Because scanning and copying are easy and high quality. As I had mentioned before, if you’re looking for a few more features, take a look XP-7100. But if the features listed are what you’re looking for, you can’t go wrong with this printer. I would recommend it to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!! gets the job done and very quick. Not too big and fits perfectly in my desk!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Coper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for your money easy to use I love the machine

    I would recommend this to a friend