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Customer reviews

Rating 4.4 out of 5 stars with 203 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 203 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Has everything I need. Easy to use. Works off my laptop. iPad, and iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Installation was awesome and much appreciated…he made sure it was linked to all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and both computers work well with it. Easy to load cartridges and paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice little machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small footprint, a light, quiet machine. Works great. I recommend low-volume printing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for exceptional price. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this printer. It prints really good, though a bit noisy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. Epson makes good products. I used to service their printers. Very durable products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfect and I was easy to set up and start working. And great price :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gooooood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a month almost everyday. I’m happy, easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NEW PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use it much yet, but it seems to be very good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what a printer is supposed to do. It prints!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It fits our needs. Fairly easy for a non-tech person to set up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is replacing an HP All in one printer that gave a light show and sang to me but took forever to print. I don't want a show, I want it to work. I then tried another HP but a higher model and it was defective right out of the box. HP has really lost it's way. After decades of only buying HP I decided to try this Epson. It is well made and seems to be a quality printer. It is super fast, starts printing almost right away and had 3 pages printed in the time it would have taken the HP to start. Text quality is very good and I printed one photo on regular paper that looked fine, if less sharp than the older HP printers. So why only 4 stars and not 5? Setting it up is a pain. It prints out FOUR alignment pages and each page has multiple items you need to choose from. Trying to figure out which image has less lines through it is not easy when your eyesight isn't great, plus multiple options didn't seem to have any lines through it, so which one to pick? I shouldn't have to tell the printer whether it is aligned or not, it is truly obnoxious. Fix that issue and Epson gets 5 stars. Make us go through all of that just to start printing, 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer. Easy set up and gives excellent prints, both text and images.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink does not fit in space provided.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer seems to be fine. However, the ink cartridges that came with it cannot be put into it. There is a inch long bar that overhangs the8 cartridge space. It is connectedto a long strip ofa plastic bar that connects to both sides of the printer and cannot be remoyved. The ink cartridges are 222-I. .This ink is essentially the wrong cartridges for this printer. Please contact me by email or phone with remedy. Thank youSignedPETER J VANSCOYH

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi PJVS, we are sorry to hear that you are experiencing issues with your printer. Your XP-5200 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer, great price, great size for desktop,

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    It Prints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it job well. It prints things I need printed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer with good features. Prints great pics

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i though. Fast simple and easy to install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Epson XP400 was a superior model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is inferior to the last Epson XP400 I had. It is set up differently and is not as efficient. The paper has to be inserted in a tray that pulls out. I expected a newer model to be an improvement. Overall, I am disappointed in this model.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear Epson Customer, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson XP-5200 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team. Epson