Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$79.99
Save $70
Comp. Value: $149.99

Customer reviews

Rating 4.4 out of 5 stars with 195 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Expression Home XP-5200 All-in-One Inkjet Printer, especially its great print quality and ease of use. Many appreciate its overall performance as a printer, copier, and scanner, as well as its suitable size for smaller spaces. The printer's quiet operation and straightforward setup process have also been well-received, though some customers have noted that the screen is not a touchscreen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-195 of 195 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    xp-5200 printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Great printer for the low price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and easy setup. Arrived on time and as pictured.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New to Epson-easy setup!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tad difficult at first glance but overall easy set up and connection to my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Much Improved Epson Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson-Expression Home XP-5200 All-in-One Inkjet Printer is very different than my last Epson! It is much improved! I like the paper storage area; it is below where the paper comes out printed!!!!! I'm still getting use to it. It is fun!!!! Jean L. Smith reporting...........

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Done with the HP Printers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy setup. Two sided printing worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. It connects to our Phones well Easy to use 2-sided printing. Haven’t used for photos yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering and on time delivery...All went well! Best Buy came through with flying colors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lastest Epson Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third Epson product and appears to as good as the other two. Will buy another when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely difficult to open ink.Client used a knife and destroyed the cyan ink.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Aftermarket ink cartridges not supported.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer comes with "starter" cartridges which are only good up to 15 pages (literally, and by design). Firmware updates will not allow you to use aftermarket ink cartridges and will disable the printer if they are detected.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Adam, from time to time, Epson updates its firmware to ensure the printer operates as designed. The Epson XP-5200 is designed to use only genuine Epson-brand ink cartridges. Other brands of ink cartridges, and ink supplies, are not compatible, and even if described as compatible, may not function properly. Please ensure you have installed genuine Epson cartridges. If you are still having problems, our Epson Advanced Support Team would be happy to help and can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    xp 5200

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you run out of ink quick if you print a lot now if ur light user go for it and buy it if ur heavy user I suggest get different brand

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi MetalMegadeth, we are sorry you are disappointed with your Epson printer. Your XP-5200 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. We look forward to your call. Regards, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Junk.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used it to print envelopes (A8 and #10) so far. Terrible. Image bumps to the right every couple of inches. Printer has no clue on how to print a #10. I have to use "user-defined" settings to correctly print a #10 envelope. This was a bad purchase.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Wulfgar, we apologize for your disappointing experience with the XP-5200 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-5200/s/SPT_C11CK61201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Boo Boo Boo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Eats black ink faster than I can buy. Wiil go bankrupt keeping it in black ink.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Junk, we apologize for your disappointing experience with the XP-5200 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-5200/s/SPT_C11CK61201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Dissatisfied. Customer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible printer…will not recommend this printer for any project or any business especially when you’re going to school not only did the printer came with a dry cartridge. They had to resent any printer and recharge my card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worse printer I have ever had. Sucks ink up like a vampire

    No, I would not recommend this to a friend