Customer Ratings & Reviews
- Model:
- C11CK61201
- SKU:
- 6516129
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the Expression Home XP-5200 All-in-One Inkjet Printer, especially its great print quality and ease of use. Many appreciate its overall performance as a printer, copier, and scanner, as well as its suitable size for smaller spaces. The printer's quiet operation and straightforward setup process have also been well-received, though some customers have noted that the screen is not a touchscreen.
This summary was generated by AI based on customer reviews.
Epson XP400 was a superior model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This model is inferior to the last Epson XP400 I had. It is set up differently and is not as efficient. The paper has to be inserted in a tray that pulls out. I expected a newer model to be an improvement. Overall, I am disappointed in this model.
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear Epson Customer, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson XP-5200 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
- Pros mentioned:Ease of use
Perfect size for room printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact easy to set up Epson printer Phone app available
I would recommend this to a friend Short life cartridges
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the printer on June 4th. Already replaced black cartridge. Now all color cartridges show low and never print in color. Going to be expensive to operate in the long run. Home personal limited use. Should have researched the product more before purchase.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Hnlgma808, we are sorry you are disappointed with your Epson printer’s cartridge life. Your XP-5200 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings to optimize ink usage. Please contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. We look forward to your call. Regards, Joseph – The Epson Team.
Epson printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No basic owner manual included, must find it online
I would recommend this to a friendWarranty swap less than 6 months of purchase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only printed twice and it stoped working I have to do a warranty swap
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Scott, we are sorry to hear you are having issues with your Epson printer. Your XP-5200 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Epson 5200 printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well per capabilities of the printer. I kind of with I would have purchased a model with a tray, so scanning multiple docs would have been easier.
I would recommend this to a friendInk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer but...Ive had to buy 3 ink packs to see what is wrong with this printer. I have no idea why the ink is disappearing. I put in cartridges & the in k is low
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi mv93, we are sorry to hear you are having issues with your Epson printer. Your XP-5200 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
NO WIFI PROBLEMS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Chromebook and the printer I had was not working well with the Chromebook. Always problems with WIFI connections. The Epson has been printing as it should with no WIFI connection problems.
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase as it a+ in quality and performance. Best Buy has always provided quality, service and value for every purchase and I have been a customer for many years.
I would recommend this to a friendDecent output, expensive per page ink cost.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality printer with a very invasive Ink monitoring system. The included color inks lasted all of 2 sparsely printed pictures. If you use it a lot, you might want something else.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Zartan, you can find product information, including FAQs and recommended settings on how to optimize ink usage, in the product User’s Guide at www.epson.com/support/xp5200 . If you continue to experience this issue, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
So Far So Good... Appears to Suck A Lot of Ink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a good printer, but it looks like it sucks ink. We've only printed about 6 or so pages, mostly black, and the ink gauges are already at about 75%.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello GravityMan, we appreciate your feedback on the XP-5200 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-5200/s/SPT_C11CK61201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Epson printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably won't buy it again, ink is expensive and it has to have all 4 in it to print at all, more research up front before buying
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Drtracr, we are sorry to hear you are having issues with your Epson printer. Your XP-5200 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
Works Well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and doesn't make you subscribe for ink refills
I would recommend this to a friendBest of them all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A printer that you can count on and plus the ink will not dry up.
I would recommend this to a friendGreat Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! It's not the fastest at printing which is expected for the price.
I would recommend this to a friendNice unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this item has been really great.....this is a second unit because the first one kept disconnecting from my wifi.
I would recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best printer that I have ever had. Love it!!
I would recommend this to a friendHome/remote work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little all-in-one printer for home/remote work.
I would recommend this to a friendA good economic multi function inkjet printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good inkjet printer that works as promised. Flatbed scan feature is as well included
I would recommend this to a friendNot worth a dime!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is not a manual nor anything in the box letting you know you can NOT just use black ink. ALL OF THE COLOR CARTRIDGES need to be full and fully charged for the printer to work. Same applies to the "maintenance box." At any time without warning the printer will stop working until you replace it. Mostly only sold by Epson, so you need to order one snd have it standing by. Ink quality is poor. Even the extra capacity cartridge runs out quickly printing average pages. So far with the replacement ink and box, paying more than twice the cost of the printer. Tech support is awful. Very high maintenance printer below average performance.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Lovesfrozenyogurt, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year limited warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team.