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$429.99

Customer reviews

Rating 4.4 out of 5 stars with 369 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 369 reviews
  • Rated 5 out of 5 stars

    My Epson Photo Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered and received this product from Best Buy with no problems or issues whatsoever. I have been waiting for this printer for over a year, and Best Buy had it when I couldn’t get it from Epson or Staples.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is very good user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints excellent high quality pictures it was easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was supposed to be a top of the line printer unfortunately I was unable to use do to illness and retuned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for large format printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the printer size and operation as well as format.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very loud. It has to be reset when you switch from the front paper feed to the rear feed. Nothing in the owners guide about that – Customer Service was abrupt. I wish I had purchased a different printer.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello TomS, we are sorry to hear that we were not yet able to resolve your printer issues. Please contact our Epson Advanced Support Team for further assistance at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your business, and thank you for your patience. Kind Regards, Dylan – The Epson Team Epson

  • Rated 3 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back paper feeder stopped working and I was unable to print from back within 4 months of having.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi ShondaH, we are sorry to hear you are having issues with your Epson printer. Your XP-15000 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Perfect printer for what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer came in good condition will continue buying from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Xp 15000

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer worked great highly recommended purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works as intended. Would recommend 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TIME TO SHOOT PHOTOS AT BULLHEAD CITY RIVER RUN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im happy with all the products but having a tough time getting network to work I WILL FIGURE IT OUT SOMETIME IN THE FUTURE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. I use it mostly for regular printing but have used it with my cricut for sticker paper

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good for photos, useless for printing paper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the printer for about a year. I use mainly the top feed printer part of this. However I need to print regular documents once in awhile. Recently I had to print a 14 page document. I have 6 sheets of "jammed" paper sitting here. I had to clear jams out of this so often it took me 20 minutes to print 14 sheets of paper. It would attempt to grip the paper, pull it an inch out of the tray and jam. its brand new paper that has worked with other printers but not this one. It is a photo printer and does a good job at it but I was really thinking it could handle just a basic print job better then this.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi AnthonyS, we are sorry to hear that you are having issues with your Epson Expression Photo HD XP-15000 printer. Epson provides useful information on paper loading and clearing paper jams in the product User’s Guide at https://epson.com/Support/Printers/Single-Function-Inkjet-Printers/XP-Series/Epson-XP-15000/s/SPT_C11CG43201#questions, If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7am – 4pm PT. Sincerely, Tony – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Gift for someone obsessed with editing and printing photos on their own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A really nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned when I had to replace my old photo printer but my concerns were certainly not necessary this Epson HP 15000 photo printer is really great. The detail is outstanding and the color reproduction is right on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I hoped for. I needed a printer to print to my DVD’s printable, and this fits the bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect it works really good and the set up was not too bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    photo printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well only negative is I have only been able to procure ink on-line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer good, ink expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson help desk is ridiculously slow and has a severe language barrier. Question if I will ever buy Epson products again. How may times must I review this product ? Twice already.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Guiltbar, we are very sorry to hear we were not able to resolve this issue with your previous attempt(s) to contact us. Our Epson Advanced Support Team would be happy to help and can be reached at 1-800-241-5794; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. We are here to help, and we greatly appreciate your purchase, and your feedback. Have a wonderful day. Sincerely, Eddie – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awesome very resolution pictures loves printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great looking print

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult getting everything just right, and keeping it that way, but does a great printing job, so five stars.

    I would recommend this to a friend