Customer Ratings & Reviews

Had to return but got the same one. It works ok not great but ok

We got this printer because our previous Epson bit the dust. It prints very good pictures but sometimes it only prints part of the picture and then we are left with wasted photo paper.

I love my Epson Expression Photo HD XP-15000 Wide- Format printer. I am currently going back to school for my Master’s program which requires high quality photo prints in many of my classes. My old printer adequate but often times I had to get my photos printed elsewhere. After seeing the quality that my Epson Expression Photo HD XP-15000 Wide- Format printer produced I will never print photos on anything else. The set up was easy and simple; I think anyone can set it up even without a high-tech background. I love the fact that it can be connected to multiple devices and has the option for wireless or hardwired. I have not been able to print any 13”X19” prints yet, but based on the smaller prints the clarity has been great and I do not expect any less. I do wish that there was a scan option. I did have a few issues with the paper loading but nothing that caused major issues just a slight delay in my work. I was a little disappointed in the ink. It requires 6 cartridges that are a little pricy in my opinion which if using constantly could add up depending on the use of the printer. Refillable cartridges would be more cost efficient in the future. Overall, I loved the printer and think it is versatile and can be an asset for multiple types of users. This is a review for the Epson Expression Photo HD XP-15000 Wide- Format printer that I received free of charge to do a beta test and review.

Maybe the worst printer I have ever owned. If you let it sit for 10 minutes the printheads clog and need self cleaning, wasting ink, and it smudges constantly. Very bad investment for a business relying on print quality.

I returned the printer back to the store because a used printer was sent to me and now they still have it on my credit card and I dont have it.

Very cheaply made. I did not like it at all. Ended up purchasing the et 8550 and I’m very happy with the 8550.

Unboxing the printer was pretty typical. The size is pretty narrow for being a wide format printer. I was pretty happy with that. I do however have the same complaint about the size of the screen compared to the size of the fold up control panel. The unused space would definitely benefit from a bigger screen. That being said… the printer does not suffer or lack any functionality because of this unused space…. Just my eyes. Setup was super easy. I used a driver downloaded from Epson.com. Within a few minutes my printer was ready to use (after printed alignment pages of course). The ink is very easy to install and pretty straight forward. Simple snap in design. No issues there. Photo print quality is good. While printing I noticed some loud audible clicks. Not sure where they are coming from. It was loud enough to make me think I didn’t remove one of the blue tape pieces. It quieted down after the job got started. The first photo I printed did have some slight smudging on one edge. Repeated print jobs seemed to have the same issue. I began to wonder if I was missing something here. I then realized it was being caused by the paper output tray not being pulled out all the way. Just an FYI. This makes a huge difference. The printed photos look amazing. I previously used the ET 7750 printer and I’m honestly not sure which one looks better. The XP15000 is the way to go from a price perspective. The main differences in the printers seem to be different functionality and the ink system they use. The included media pack samples only contain 8 ½ by 11. It does not contain any 13x19. At the time of this review I have only tried 8 ½ by 11. Ink consumption seems to be pretty standard. All in all I’d say this is a great photo printer. I would not use this to print normal everyday things since other printers are far better suited for that purpose. The size of the printer combined with the quality of the prints makes this a great choice for printing photos. This also allows me to skip the line at the local print shop… Thats a huge bonus.

Such a bad printer. Ink is expensive and it is used up quickly. Lines on the pages. I regret this purchase. For the cost of ink I could have bought a super nice printer.

One of the print heads was clogged up. After spending hours on the phone with epson the couldn’t fix it over the phone. But if I’d send 290 they would ship out another. No I don’t think so. I returned the printer.

The Epson XP-15000 photo printer comes in a 23” x 17” x 9” box, larger than what I had imagined. It’s easy to set up with a step-by-step instruction booklet which included links to the site to download software to connect the printer. I have an Android and it was very easy to download the app necessary to print from my mobile device. It was easy to install ink cartridges (included) and load paper. With 2 different loading zones (cassette and rear), it was confusing which one to use for what types of paper. This was never clarified so I ended up just putting paper in one of them and waited to see if it errored. The photo printer has an adjustable screen that can tilt up which is great if you have it placed lower than eye level. The buttons are very user friendly and easy to press. The cassette (bottom paper loading zone) has a large capacity holding up to printer paper sized pages (8.5” x 11”). The rear loading zone isn’t as large but can hold larger papers. When you go to load new paper in, you can specify the type of paper so that the printer can adjust the colors, dry time, etc. making it easily customizable. The print tray (where printed pages exit) automatically ejects prior to printing and with a little push, it pulls back in giving it a very fancy feel. During printing, it is slightly louder than most other printers but comes with a “quiet” setting that helps with the noise but slows down the printing (not to a noticeable degree). However, the overall speed is not up to par with my expectations. It’s supposed to help with allowing the ink to dry but still took a while compared to other printers that I have used. A few of times when I was printing from my phone, the printing would stall randomly and a couple times, it just cancelled the print after being stalled for over 5 minutes. Most of the time, this did not happen but was inconvenient when it did. I would highly recommend getting photo paper if you are printing pictures because there is a visible difference in the color vibrancy. Using regular printer paper is fine if it is for documents but results in duller colors than photo specific paper. If you don’t want a glossy finish, Epson also offers matte paper which I absolutely love because you don’t have to worry about any glare off of the picture. I did notice that it took a minute after printing for the colors to set in. Overall, I would suggest getting some type of sample media pack so that you can figure out your preferences for printing. The quality of the pictures was much better than I expected. If you print pictures often or want high quality prints, I would highly recommend this one. This is a review for the Epson Expression Photo HD XP-15000 Wide-Format Printer that I received free of charge to do a beta test and review.

This printer is truly a work of art! The design is well thought out as can be seen from the size (even though it is a wide-format printer it fits well in my cramped space) and features. This photo printer produces pictures as well as you can purchase online or from any local store (I’ve done both)! It acts like a simple printer but with additional settings to allow the finer printing features of producing quality pictures on many different paper types, as well as printing on CD/DVDs. I printed on normal copy paper, on photo glossy paper, and on DVDs - all turned out great! I just tried the wired network connection - it works the best for me, but also can use other modes on connection, like USB, Wi-Fi, e-mail (fantastic feature), from mobile devices (iPhones/iPads [my wife and daughter have these], Android phones [I have Pixel XL] - using AirPrint or CloudPrint). Printing via PC's (have four of them) will require the printer driver to be installed. Set up of the XP-15000 was easy! Remove from box, take off the blue tape, connect the power and then let the instructions on the screen help by walking through each of the steps. Simple! As far as installing software I found that going online (www.epson.com/support/xp15000) to load the latest drivers and software was easier than installing via CD (which is enclosed for those that want to print via USB and no network connections). Again I want to mention that the output of this printer is great! Pictures matched the photos I had taken plus what one picture was from the internet (looked better on paper than on the screen and I didn't need to make any adjustments (but adjustments are available if needed). This printer is great since I am now able to print wide photos! The largest (13x19 inch – wide-format) output is great, now I just need to purchase frames and matting to place my photos on the walls! There is one small area that needs to be mentioned. When printing on a CD/DVD, the inserting of the tray (which holds the disc) requires a little extra "force" to insert into the slot of the printer. It felt like I was going to break either the tray or the printer at first - a little hesitant of applying too much force. The instructions mentioned that would feel resistance, but didn’t expect that much. That was the only "complaint" I had, which really doesn't rank as a complaint. The technical writers at Epson may want to give a comparison so that people will truly understand the feeling of "resistance." This is a review for the Epson Expression Photo HD XP-15000 Wide-Format Printer that I received free of charge to do a beta test and review.

This is a review for the Epson Expression Photo HD XP-15000 Wide-Format Printer. This has been most sophisticated and interesting Inkjet/Photo Printer that I have used so far (also my first Epson). The printer comes with following: 1. six ink cartridges (Black, Cyan, Magenta, Yellow, Gray, Red) and you will need all of it to use its color printing features. 2. Cleaning sheet ( I did not have to use it) 3. Power Cord 4. CD-ROM for drivers (didn't have to use it) and whole set of instructions. While the printer does come assembled (you have to install Ink cartridges), it has several packaging tapes that need to be identified and carefully removed. Even after removing all visible tapes, I was unsure if I got them all. To remove few tapes, I had to remove rear feed tray as well as paper cassette. It would be helpful if a small guide is provided on how to remove these tapes. Starting printer for the first time takes about five minutes after power on - as it is initializing the software and then starts printer calibration steps. I wonder if Epson should offer printer pre-initialized and make printer calibration optional (as I didn't really have to do any changes to calibration). I did run into one other issue with initial setup. While trying to print calibration sheet - the paper jammed in the drum. In place of just "halting" print, printer kept on trying to push paper into its mechanism making very loud noises (possibly due to grinding of gear). My initial thought was that either I did not remove one of the packaging tape or I may have fixed some of the trays incorrectly (after removing tapes). After removing and adding it all back - it was all good. I was able to print my calibration sheet. (printer's LCD will show you steps that you may have to perform to remove paper jam). I was able to add printer to my wireless network in seconds. I chose to use UI and capture passwords in place of using WPS. As soon as it was able to connect to Internet, it identified a newer firmware and asked if I want to update it. It is nice to not have to be on a computer to update printer software. I use an android phone and the printer showed up in my phone as a printer (as both phone and printer were on same WIFI network). Also on my Windows 10 laptop, the printer showed up automatically. Since this printer is Google Cloud Print compatible I was able to add to my Google account as a printer (it errored on the Google website, but when I refreshed, it showed up as added - mostly Google website issue). I chose to print a certificate for a student that included a mix of color and BW text. it took barely 2-3 seconds to complete the print (very low amount of text on the certificate - but plenty of the border). The printer is quick that way. When you print - an output tray comes out from the front of the printer (motorized). You should be careful and not keep a coffee cup there. You can use a button on the printer to retract the output tray when you do not need it. Few other nice touches: * Printer shows ink level for each of the six types * The front panel can be lifted for readability. Overall: It is a low profile printer. Unlike some of the bigger printers I have used, this is only 6.3 inch tall and if you are okay to use regular paper tray (without rear feed). It offers some of the best networking options such as WIFI Direct or regular WIFI. You can also use Ethernet to connect if required. The printer also supports Google Cloud Print and other options. Its ability to print on card and specialty media along with wide format support should be a good piece of equipment for anyone printing photographs and related material. It does not have is memory card slot (to read pictures) - and expects user to use a computer or a phone or tablet to issue printer. It also does not have any other functions (such as scanner) and may require user to invest into those separately (or use Phone or Tablet to perform those tasks). This is a review for the Epson Expression Photo HD XP-15000 Wide-Format Printer that I received free of charge to do a beta test and review.

Uses way to much ink and prints wrong colors and you have to clean the print head nozzles a lot.

I absolutely love this printer! The packaging was hassle free, with the exception of a couple pieces of blue tape and some little styrofoam blocks inside the bottom paper tray that I didn’t realize were there at first. Not a big deal. Make sure you do a thorough search over for all of the blue packaging tape and little styrofoam pieces... that being said, I’m glad they package it in a way that ensures it won’t be damaged. Thanks to well-written instructions, it was extremely easy to set up. When you first turn it on, installation of the ink cartridges is simple, and utilizing the LCD screen to navigate the set up process is easy. It takes about 10 minutes for the ink to configure. My WiFi connected quickly with no problem! In addition to the easy set up, the print quality is fantastic. The photos print fairly quickly and the printer produces nice, crisp photos— whether they are large or small! I LOVE that I am able to print high quality pics directly from my iPhone using AirPrint. The Epson iPrint app is simple to use and very handy. The printer itself is relatively slim and sleek, considering that it is capable of printing up to 13”x19” photos! I’m excited about the feature that will allow me to print on disks, too! I love the fact that there are pre-programmed settings which allow me to choose my desired photo size and preferred media output type (photos, card stock, disks, iron on transfers, stickers, etc). Considering how much I normally pay for photos at the store, never mind the driving to and from, and the wait time it takes, I’m ECSTATIC to have such a high quality, easy-to-use printer to use at any time. The ink cartridges for this device are surprisingly inexpensive, also. This is a review for the Epson Expression Photo HD XP-15000 Wide-Format Printer that I received free of charge to do a beta test and review.

I have never owned an Epson printer of any kind this is my first one and let me tell you I am very very impressed. I highly recommend this printer it is so easy to set up and to use. I mean this is a high-class printer my husband Epson is the best for their products. This printer has 6 individual color inks I really like this because the ink is much cheaper to purchase for this printer. I printed on different types of paper from regular plain paper to different types of photo paper and every time everything that was printed came out plain and clear. If you have projects that you normally would have another business do for you look no further than this printer to do all of your professional printing with. I like the fact that it is a wide printer for those bigger projects. Also this printer is very quite willing it is printing another factor that I like. Also this is a wireless printer which also means you can send pictures directly from your phone to the printer to have them printed. Also there is a usb port for quick printing from other things like flash drives etc. oh before I forget it another feature it has that is very useful to me is the cd/dvd printing it has a direct tray so when you purchase school pictures on a disk all you need to do is pop the disk in the printer and select what you want to print. So do I like this printer that is an understatement I love this printer and I hope you will too. This is a review for the Epson Expression Photo HD XP-15000 Wide-Format Printer that I received free of charge to do a beta test and review.

What a great product highly recommend it .. one of my "Best Buy's"

Says it prints photo quality, i guess if it was 1970 and i over over exposed my Polaroid.

The Epson Expression Photo HD XP-15000 Wide-format printer is pretty awesome so far. Honestly I was hesitant using a Epson printer due to some bad experience in college with one that would constantly have ink issues. Out of the box the XP-15000 looks very nice and minimalistic on the outside which I love. Setting it up was a breeze and I opted for a wired network connection. Now I turn this off and back on when I need to use it and so far wireless hasn’t been an issue with it yet. I went ahead and purchased some Epson Premium Photo with a glossy borderless finish to test this printer and see how it does. To be completely honest it is just as good if not better than my local photo printing. I have yet to try anything larger than a letter sheet though. This puts out a very gorgeous photo and I will be hanging some in frames for my house. I think it’s a great product for a photography hobbyist or someone that will use a photo printer on a semi-regular basis. Personally I plan to turn it on and at least print something bi-weekly or so to keep things moving, although that may be me being paranoid from printer issues of the past! This is a review for the Epson Expression Photo HD XP-15000 Wide-Format Printer that I received free of charge to do a beta test and review.

I’ve had a variety of printers over the years for a few different reasons. Recently, I’ve been quite into photography and have really been gauging the quality of my printers on how well they produce my pictures. The Epson Expression Photo HD XP-15000 is by far at the top of my list currently as far as quality goes. First and foremost, the pictures it produces are vibrant and very clear. It also prints in a very reasonable amount of time for a picture printer. While photos are the focus, the printer can also be used for just regular purposes. Because of this, it also makes for a nice multipurpose printer for any household. Aside that, this printer is also a decent size that is neither too large or too small. It is very easy to operate and required little instruction to do so. On the negative side, I did find the screen to be a bit too small. I’m in favor of electronics with large displays for easier control. While I enjoyed the printer as a whole, I would have preferred the larger screen. Despite this, the printer was a pleasure to use, and I plan to have it for a long time! This is a review for the Epson Expression Photo HD XP-15000 Wide-Format Printer that I received free of charge to do a beta test and review.

It sucks, don't waste your time and/or money. Wastes ink, gives ink errors or says it's empty when it is half full.