Customer Ratings & Reviews
- Model:
- C11CG97201
- SKU:
- 6347505
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the Expression Premium XP-6100 Wireless All-In-One Inkjet Printer for its excellent print quality and ease of use. Many appreciate its compact size, reasonable price, straightforward setup, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and reliability.
This summary was generated by AI based on customer reviews.
Network interface and Epson app doesn't work well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I retorned this printer after two days, Printer keept disconnectting to the network all the time. I had to spend a lot time to get somting printed or scanned. Smart Device app takes too much time to recognize printer. I got a new printer from different brand and it was installed and priting in 15 min.
No, I would not recommend this to a friendPrinter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like. Hard to set up. Would not connect to WiFi
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we are sorry to hear that you have experienced Wi-Fi setup issues with your XP-6100 printer. Epson provides useful information such as FAQs and the User’s Guide to help you troubleshoot setup issues at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#faq-8796127635532. Additionally, your Expression printer is backed by a 1-year Limited Warranty and includes free lifetime technical support. If you need further assistance, please reach our Advanced Support Team at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team.
Mr Begley
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it atempts to make you buy software to use the scanner
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about the experience that you've encountered with your XP-6100 printer. Epson never charges extra to use our software for scanning. You may obtain the Epson Scan Software on our official support website at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#drivers. Additionally, the Expression printer is backed by a 1-year Limited Warranty and includes free lifetime technical support. If you need further assistance, please reach our Advanced Support Team at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team.
Terrible product. Useless plastic
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has never worked. Not sure why Best Buy carries trash in their store. Every single time I need to print (very simple printing) it is one problem or another. I have spent probably more than 40 hours troubleshooting this piece of junk. Who is going to pay me for my time. Best Buy or Epson? Both guilty for carrying and selling trash
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Bassam, we understand your frustration, and we're here to help. Your Epson XP-6100 is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please give our Advanced Support Team the opportunity to assist you by calling 1-800-241-5794; Hours: Monday - Friday, 7 am - 4 pm (PT). Thank you for your patience. Sincerely, Bobby D. - The Epson Team.
Ok for small things
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need something for printing and occasional scanning it would be great
I would recommend this to a friendBrand response from Epson
Posted .Hello Sooner, thank you so much for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We'll forward your feedback to the relevant departments as we're always looking to make future products better. If you ever need assistance, your XP-6100 includes free lifetime technical support. You can reach Epson Support by calling (562)276-4382; Hours: Monday – Friday, 6 am – 8 pm PT; Saturday, 7 am – 4 pm PT. We hope you have a wonderful day.
Cheers!
Bobby - The Epson Team
not totally satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been getting lines in my pictures since i got it
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Qween, we are sorry to hear that you have experienced print quality issues with your XP-6100 printer. Epson provides useful information such as FAQs and the User’s Guide to help you troubleshoot print quality issues at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#faq-8796127537228. Additionally, your Expression printer is backed by a 1-year Limited Warranty and includes free lifetime technical support. If you need further assistance, please reach our Advanced Support Team at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team.
- Cons mentioned:Reliability
Really awful printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am constantly having to take it apart because it won't print. The cord to the computer from the printer is always falling off. I now have to keep tape on the cord to stop it from falling off. I have had it since June 15, 2020.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Judi, we are sorry to hear that you are having issues with your Epson printer. Your XP-6100 includes a 1-Year Limited Warranty, plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Elizabeth – The Epson Team.
Prints ok but difficult to set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up and flat bed scanner means slow. Would not buy again.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello COVIDquarantine, thank you for your feedback on the Epson XP-4100. We're sorry to hear about the issues you had encountered during setup. Your Expression comes with a 1-year Limited Warranty and free technical support for the life of the product. If you ever need assistance, please contact Epson Support by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-4100. We'll forward your feedback to the appropriate product teams to review. Kind Regards, Bobby D. - The Epson Team.
Basic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good basic printer. if you’re not printing a lot it will last
I would recommend this to a friendBrand response from Epson
Posted .Hello Bobc, we appreciate your feedback and will ensure it's forwarded to the right departments to help improve the performance and quality of our products. Your Epson XP-6100 includes free lifetime technical support, so if you ever need assistance, please call our support team at (562) 276-4382; Hours: Monday - Friday, 6 am - 8 pm PT; Saturday, 7 am - 4 pm PT. Kind Regards, Bobby - The Epson Team.
like the use for photo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.disappointed that when one ink is out you cant use any other
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Miller, your XP-6100 includes free lifetime technical support, and we're here to help. You can continue to print temporarily with black ink when you've expended a color ink cartridge. Please refer to the FAQ at www.epson.com/faq/SPT_C11CG97201~faq-00007e5-xp6100?faq_cat=faq-8796127373388. If you need further assistance with using other functions when a ink cartridge has been expended, our Advanced Support Team can be reached directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby D. - The Epson Team.
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice everyday printer, works well wirelessly and with Iphone
I would recommend this to a friendNot a nope but a heck no
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant clean head nozzle unless all cartridges are full. I bought this in August 2020. I only needed the black cartridges to work, but it wouldn't let me print anything unless all cartridges are full. Don't waste your money.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello KeiPii, we're sorry to hear about your disappointing experience with the XP-6100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions. Your Expression printer includes free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
nice all in one printer just SLOW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works and does copy and print just do not be in a rush.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Mark, thank you for sharing your experience. We appreciate your business and value your feedback. If you ever need assistance, you can find useful information on the product support page at www.epson.com/support/xp6100. If you'd like to speak to someone, your XP-6100 includes free lifetime technical support. You can reach our support team at (562)276-4382; Hours: Monday – Friday, 6 am – 8 pm PT; Saturday, 7 am – 4 pm PT. Have a great day.
Cheers!
Bobby - The Epson Team
Epson printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get it to connect with some laptops & computer's
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Awil40, we appreciate your business and welcome the opportunity to assist you. We would like to hear more about the connectivity issues that you're experiencing with the Epson XP-6100. Please reach out to Epson Support at (562) 276-4382; Hours: Monday - Friday, 6 am - 8 pm PT; Saturday, 7 am - 4 pm PT. We look forward to hearing from you. Kind Regards, Bobby - The Epson Team.
OK printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that it will only take thin copy paper
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Lola, thank you for sharing your experience with the Epson XP-6100. Your Expression Premium printer comes with a 1-year Limited Warranty and free lifetime technical support. If you need further assistance, please contact our support team by phone at (562) 276-4382, Monday - Friday, 8 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-6100. Once again, thank you. Kind Regards, Bobby D. - The Epson Team.
Epson 6100
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow printing, not worth the wait. Spend it elsewhere
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear chrissy, we appreciate your business and are sorry to hear you are not completely satisfied with your Epson printer. You can find product information, including FAQs, to help optimize print settings starting on page 68 of the User’s Guide at https://files.support.epson.com/docid/cpd5/cpd57083.pdf. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT.
Sincerely,
Bobby – The Epson Team
Poor Made printer.. charged for all in one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was probably better off purchasing a $60 printer. After printing once piece of paper it says the printer needs paper. Printer a full colored sheet is poor quality. If I sent two-three documents to the printer it only prints one.. defeats the purpose. I would not recommend at all. It’s a pandemic and I need a printer if I didn’t I’d bring it back today
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Tiffany, we're sorry for the trouble that you had encountered. Your Epson XP-6100 includes a 1-year Limited Warranty, plus free technical support for the life of the product. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby D. - The Epson Team.
Literally the Worst Purchase I Have Made in Years
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't know where to begin with this printer. It has been nothing but problems since we received it and it is an engineering disaster. Every single time I printed, I had to re-align the print head and run through the process. It took a minimum of 10 minutes to print a document. The design of it makes virtually no sense. You have to lift the front flap (that has all of the controls btw) to expose the printing tray for normal size paper? It just ran out of ink (again) and I am replacing it as we speak.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi UXGS, thank you for your feedback on the Epson XP-7100. We'll forward this information to the relevant departments to help improve the quality and performance of our future products. If we can help address issues with ink consumption, head alignments, or anything else, our Advanced Support Team can be reached directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Once again, thank you. Sincerely, Bobby - The Epson Team.
Returned it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know if it was good, I never got it set up! I got a message that the ink was not correctly installed. I couldn't remove the ink to reinsert it correctly. I gave up, returned the printer, bought an hp which took 10 minutes to set up.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Barb, we apologize for the setup issues that you had encountered with the Expression Premium XP-6100. We'll forward your feedback to the appropriate product team for review. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-6100; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Bobby D. - The Epson Team.
- Cons mentioned:Reliability
Back product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the printer back to the Geek Squad twice in the first 4 days of use. When it failed again, we returned.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your trouble with the XP-6100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions. Additionally, your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.