Customer Ratings & Reviews
- Model:
- C11CG97201
- SKU:
- 6347505
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the Expression Premium XP-6100 Wireless All-In-One Inkjet Printer for its excellent print quality and ease of use. Many appreciate its compact size, reasonable price, straightforward setup, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and reliability.
This summary was generated by AI based on customer reviews.
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been disappointed so far. Constantly falls out of wifi. May be returning it this weekend.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi jcbbf1, we're sorry to hear that you have experienced Wi-Fi issues with your XP-4100 printer. Epson provides useful information in the FAQs to help you address Wi-Fi problems at www.epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions. Additionally, your Expression printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. If you need further assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Sincerely, Sam - The Epson Team.
Disappointed in the product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this printer for our home printer and have had nothing but problems. The wheels to pull the paper would never grab so we could never print anything. We got several types and brands of paper to try at Epsons recommendation with no luck.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Toasty81, we're sorry to hear that we have not yet resolved the paper feed issues. Your Epson XP-6100 includes free technical support for the life of the product. Please give us another chance to help by calling our Advanced Support Team directly at 1-800-241-5794; Hours: Monday - Friday, 7 am - 4 pm (PT). We appreciate your time and look forward to your call. Kind Regards, Bobby D. - The Epson Team.
I'm still having trouble setting it up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It still is working and the instructions to are on a CD which my computer doesn't have. I've had it over a week. Ugh
No, I would not recommend this to a friendSlow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow just to print one page. I didn't have much to choose from. Nothing was in stock
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Keke, we're sorry to hear about the trouble you've encountered with the printer's spool time. Your XP-6100 printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. Epson provides useful information in the FAQs at www.epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions that may help address this issue with print speed. If this does not resolve the issue or you would like further assistance, our Advanced Support Team can be reached at 1-800-241-5794; Hours: Monday - Friday, 7 am - 4 pm (PT). Sincerely, Sam - The Epson Team.
Printer is a piece of junk!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a completely useless piece of equipment. It will not allow me to print anything from my phone (as it advertises it should be able to do). Everytime I try to print from my phone, it tells me that the "printer is busy" "Please wait". The printer is not busy, there is nothing in the queue, the paper is full, it just simply WON"T WORK.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Rafone66, we understand your frustration, and we would welcome the opportunity to help. Your XP-6100 is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please contact our support team by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-6100. We look forward to hearing from you. Sincerely, Bobby D. - The Epson Team.
Epson XP6100 printer issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased an Epson XP6100 less than a year ago and only print a few pages a week in gray scale. The color ink cartridges keep running out of ink even though I only print in gray scale. According to information on line all the Epson printers have this issue. So why are they being sold at Best Buy with all the complaints.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, Epson printers, including the XP-6100, contain a permanent print head that needs to be charged with all colors to work. Even when you are printing black text only, a small amount of color ink is used to keep the print head charged, preventing air bubbles from entering. Air bubbles can damage the print head. If we can help you optimize your print settings for more efficient ink consumption or anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Kind Regards, Kevin - The Epson Team.
needs better software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of strange problems. Doesn't clear all previous print. Looses connection if computer sleeps.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Chipper, we appreciate your feedback, and we would like to hear more about the connectivity issues that you've encountered. Your Epson XP-4100 includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach out to our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. We look forward to hearing from you. Sincerely, Bobby D. - The Epson Team.
printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.called epson customer services when I first bought printer and never heard back. Returned and bought a hp, no problems. Girl was very helpful and knowable no problem with best buy. will never buy epson product again
No, I would not recommend this to a friendnot worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did like that printer it did work for me I will not buy this printer
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi jwallace126, we apologize for the disappointing experience that you had encountered with the XP-6100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Kevin - The Epson Team.
- Cons mentioned:Reliability
worked about 4 times them just died like the last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you need it to work about 4 times then buy one.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello richespo, we're very sorry for the trouble that you've encountered. Your Epson XP-6100 is backed by a 1-year Limited Warranty and includes free lifetime technical support. We're here to help, and we would like to hear more about the specific issues that you've encountered. You can reach our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We look forward to hearing from you. Kind Regards, Bobby D. - The Epson Team.
EPSON PRINTERS are the ABSOLUTE WORST!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely HORRIBLE printer!!! Never worked properly. Random failures like it was possessed by demons. Ridiculously goofy touch screen that looks like it came from the ‘80’s. Epson ink is also VERY EXPENSIVE compared to others (HP, etc). Spend a little more and get an HP. Those printers actually work.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello FlyNavy, we're very sorry for the disappointing experience that you've encountered. Your Expression Premium XP-6100 printer includes free lifetime technical support, and we can help optimize your print settings for more efficient ink consumption. For further assistance, please call our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Otherwise, we'll forward your feedback to the appropriate department to help improve the quality and performance of our products. Sincerely, Bobby - The Epson Team.
Kramer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again spent hours with useless online Geek squad. They could never resolve the problem. I think that you have a responsibility to inform people not to use online Geek Squad. My time is worth something and I should be compensated for my time. Best Buy has misrepresented the usefulness of Geek Squad online
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Kramer, we're sorry to hear about the trouble that you're having with the Epson XP-6100. Your Expression Premium printer is backed by a 1-year Limited Warranty and includes free lifetime technical support. We're here to help, and we would like to hear more about the issues that you're experiencing. Please reach out to our support team by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-6100; Hours: Monday - Friday, 7 am - 4 pm PT. Kind Regards, Bobby - The Epson Team.
Photo printing is a joke
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Photo printing on this terrible machine is the WORST. I've managed to print 6 4x6's on EPSON photo paper in 3 hours. The paper never feeds correctly and it's beyond frustrating how terrible this machine is. Buyer beware. Don't do it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello LongTimeCustomer, we apologize for your disappointing experience with the XP-6100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Very unsatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nothing I thought it was... if it’s not one thing it’s another once one issue is resolved another issue appears on the display panel. I will be returning it hopefully by tomorrow which is very inconvenient for me... My main concern is that some of the messages that pops up don’t make any sense to me
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Bossafied, we apologize for the issues that you had encountered. Your Expression Premium XP-6100 is backed by a 1-year Limited Warranty and includes free lifetime technical support. If we can help you with anything else, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Hopefully, we can assist you with a future product. Sincerely, Bobby - The Epson Team.
Self Abuse...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are in to self abuse this Epson printer is for you. Too many useless features (admittedly that’s not unusual); it regularly drops the WiFi connection and must be power cycled to get it back on- line; slooooooow printing; expensive ink. I’m Mystified how Epson manages to stay in business.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Kramk, we're so sorry to hear about the trouble you had with the Epson XP-6100. We value your business, and we're here to help. Epson provides information in the FAQs at www.epson.com/s/SPT_C11CG97201#faq-8796127635532 to address issues with Wi-Fi connectivity. Our support team can also help optimize your print settings for more efficient ink consumption. For further assistance, please call (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team.
Nope. Not a good one.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this printer. To print you have to manually open the front panels beforehand. If you do not the printer errors out. This makes no sense when trying to print from somewhere else in the house. A complete miss for what appeared to be a decent printer. It was immediately returned.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Langlowe9, thank you for your feedback on the Epson XP-6100. We'll forward this information to the relevant department to help improve the quality and performance of our future products. If we can help [ISSUES] or anything else, your Expression Premium printer includes free lifetime tech support, and our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. You can also contact Epson Support by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-6100. Once again, thank you. Sincerely, Bobby - The Epson Team.
Printer Pain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find it awkward to use. THE return tray when pulled out forces the command area up which makes it hard to read instructions. I find it hard to change the ink . Hard to get to. I would not purchase again.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Supermaid, we're sorry to hear about your disappointing experience with your XP-6100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions. Additionally, your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Epson Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many things to do before u can save a scan on your I phone
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi GratefullyDead, thank you for taking the time to write this review on the Epson XP-6100. We're so sorry for the trouble you had during the initial setup with the printer and your iPhone. Your XP-6100 printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. If you need further assistance after contacting our support team, please reach out to our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We appreciate your patience, and we're here to help. Kind Regards, Kevin - The Epson Team.
Epson XP 6100 wireless printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible printer. Difficult to use. Worked one day then didn't. Tried to get help with Geek squad and that was 2 hours wasted. No one would come to my house.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Bebe, we're sorry to hear about the issues you're experiencing with the XP-6100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions. Additionally, your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. Our Epson Support Team would like to hear more about the issue you are experiencing and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Disappointed in blue tooth connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not get it hooked up to blue tooth. The websites included are out of date and non existent . The ICloud print is no longer available either. I have spent many hours and it is still not connected.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about the disappointing experience you had with your XP-6100 printer. Epson provides useful information, including FAQs and self-help tools, on the product support web page at www.epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions. Additionally, your Expression printer includes free lifetime technical support. If you need further assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.