Customer Ratings & Reviews
- Model:
- C11CG97201
- SKU:
- 6347505
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the Expression Premium XP-6100 Wireless All-In-One Inkjet Printer for its excellent print quality and ease of use. Many appreciate its compact size, reasonable price, straightforward setup, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and reliability.
This summary was generated by AI based on customer reviews.
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst printer not recomended at all ink finish fast it takes for ever to print.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Yuri, we're sorry to hear about your disappointing experience with the XP-6100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions. Additionally, your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance with optimizing your print settings for more efficient consumption, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Not a good purchase by me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This copier is definitely "over my head". I had to have help, from my IT guy, to use it. I have problems with it still, and I've had it for over 2 months!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Rickster, we're sorry to hear you are having trouble with your Epson printer. The Expression Premium XP-6100 includes a 1-year Limited Warranty, plus free technical support for the life of your product. Our support team would like to hear about the specific issues you're experiencing and can be reached at (562) 276-4382. Hours: Monday - Friday, 7 am - 4 pm PT. We look forward to your call. Regards, Bobby D. - The Epson Team.
Store Feedback
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not made this purchase. Simone else made this purchase using my member id and reward certificates. Not sure what id the store checked
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi RajendraKumar, thank you for taking the time to write this review on the Epson XP-6100 printer. Your feedback is important to us, and we'll forward this information to the relevant department. For further assistance, we would recommend reaching out to BestBuy customer support at 1 (888) 237-8289. Your printer includes a 1-year limited warranty, along with free lifetime technical support. If there is anything else we can help you with, please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Once again, thank you. Sincerely, Sam - The Epson Team.
Rip-off!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Firmware update made it impossible to use non-Epson ink cartridges.
No, I would not recommend this to a friendCheap , loud difficult to use printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not easy to set up We still haven't got it going Should have bought the Cannon
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your disappointing experience with the XP-6100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions. Additionally, your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good color printer, pcitures left with lines through pictures.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to work at all. Poor quality, Best Buy was great to return it and purchased a Hp printer from them.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi schony, we apologize for the disappointing experience that you had encountered with the XP-6100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Hopefully, we can assist you with a future product. Sincerely, Kevin - The Epson Team.
epson printer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.junk,,,very slow...price is cheap but dont get much for money
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello texasc, we're sorry to hear about your disappointing experience with the XP-6100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions. Your Expression printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Horrible!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is terrible. The print quality is horrifying. There is nothing positive i can about this thing. Highly disappointed
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello BrokeMom, we sincerely regret that your experience has been disappointing. Your feedback is important to us, and we'll pass it along to the relevant product teams for review. Your Expression Premium XP-6100 printer includes free lifetime technical support, and we're here to help. Please call our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We hope to hear from you soon. Kind Regards, Bobby D. - The Epson Team.
Bummer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has not worked at all. Won't turn on. Because of my physical difficulties I can't even return.it for a refund.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello FMBDT, we apologize for the trouble that you had experienced with the Expression Premium XP-6100. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Hopefully, we can assist you with a future product. Sincerely, Bobby - The Epson Team.
Annoying ink setting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not allow me to print black and white ONLY when my color ink is out.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Justin, we're sorry to hear about the trouble you're experiencing with the XP-6100 printer. Your Expression printer contains a permanent print head that needs to be charged with all colors for normal operation. A small amount of color ink is used to keep the print head charged, even when you're printing black text only. This prevents air bubbles from entering and damaging the print head itself. Epson provides detailed instructions in the User's Guide on printing temporarily with black ink when a color ink cartridge has been expended. Please refer to the "Printing with Black Ink and Expended Color Cartridges" section at https://files.support.epson.com/docid/cpd5/cpd56653/source/printers/source/ink_functions/container_topics/printing_expended_color_ink_panel_software_container.html. If you need further assistance, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday.
Kind Regards, Sam - The Epson Team.
Lousy Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy printer, could not communicate wirelessly. Do not buy.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello RichardS, we apologize for your disappointing experience with the XP-6100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Don't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this printer. I want to easily print whatever and not have to wonder how to do things that should be very easy to do.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Ginny, we're sorry to hear you were not satisfied with your Epson XP-6100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Hopefully we can assist you with a future product.
Regards,
Bobby – The Epson Team
Less expensive and affordable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dissatisfied with the service. Although it is less expensive and affordable.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Paul, thank you for your feedback on the XP-6100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need any assistance. Sincerely, Tony - The Epson Team.
Not happy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a little while but now can’t hardly get it to print
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we apologize for your disappointing experience with the XP-6100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need further assistance. Sincerely, Sam - The Epson Team
Bad product, good return policy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned because it didn't work. Best Buy was very helpful with return process.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, thank you for sharing your feedback on the XP-6100 printer. Epson considers all feedback to improve the performance and quality of our products. Our Epson Support Team would be happy to help you if you need any assistance and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Hopefully, we can help you with a future product.
Sincerely, Sam - The Epson Team.
- Pros mentioned:Print quality, Setup, Size
Awesome printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is really impressive considering its size. Set up was extremely easy and I was printing within minutes. I also really love the ability to register with cloud printing and being able to scan directly to dropbox - that's such an awesome feature. I also really like the fact that the screen can be angled so you can put it at just the right angle for use. When finished, you can fold it all up and it's nice and neat looking. Love it! Print quality is excellent. must say that this printer has so many features that delivers great quality copies, photos, and many more projects. The speed is so fast , that with just a few clicks I have stunning photos and copies. This is a review for the Epson Expression Premium XP-6100 Small-in-One Printer that I received free of charge to do a beta test and review.” and I am thankful I was chosen.
I would recommend this to a friend i hesitate to recemond this to anyone...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased this printer and i have yet to get it to print a dammed thing...i am not kidding you...
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Cindy, we sincerely apologize for the issues that you had encountered with the setup. Your XP-6100 includes a 1-year Limited Warranty, plus free lifetime technical support. Please give us a chance to help by contact our support team by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-6100. We look forward to hearing from you. Kind Regards, Bobby D. - The Epson Team.
Terrible printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst printer I have ever had does not print well. Going back to HP printer
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Davef, we're sorry to hear you were not satisfied with your Epson XP-4100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Hopefully, we can assist you with a future product. Sincerely, Bobby D. - The Epson Team.
Not reliable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is horrible. Very difficult to use and simply stops printing.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Susan, we're sorry to hear about the trouble that you've encountered. Your Expression Premium XP-6100 comes with a 1-year Limited Warranty and free lifetime technical support. Please allow us to assist by calling our support team by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-6100; Hours: Monday - Friday, 7 am - 4 pm PT. Kind Regards, Bobby - The Epson Team.