Customer Ratings & Reviews
- Model:
- C11CG97201
- SKU:
- 6347505
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the Expression Premium XP-6100 Wireless All-In-One Inkjet Printer for its excellent print quality and ease of use. Many appreciate its compact size, reasonable price, straightforward setup, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and reliability.
This summary was generated by AI based on customer reviews.
Do Not Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst printer I have ever used in any setting for any purpose. It's cheaply constructed, constantly needs updates, jams regularly, requires the paper settings to be reset daily, the print head nozzles have to be cleaned and aligned weekly, its noisy, and prints poor quality photos. And the ink is obnoxiously expensive.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello NikG, we're sorry to hear about your disappointment with the XP-6100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions. Additionally, your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Will not be doing business with Cannon again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a full cartridge of black ink that I cannot use for black and white printing unless I include a color ink cartridge as well. I am throwing the printer away. The best way to handle this sort of problem is to simply not do business with the company anymore. Just writing a review here to warn others.
I would recommend this to a friendBrand response from Epson
Posted .Hello electnicscustomer, we're very sorry for the trouble that you've experienced with the Epson XP-6100. We're here to help. Epson provides information in the User's Guide on how to print temporarily with black ink when a color ink cartridge has been expended. Refer to the "Printing with Black Ink and Expended Color Cartridges" section, page 232, for more information. We can also help optimize your print settings for more efficient ink consumption. If you need further assistance, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-6100; Hours: Monday - Friday, 7 am - 4 pm PT. Sincerely, Bobby - The Epson Team.
I hate this printer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every single time I try to use it it gives me problems. I can't even make a simple B&W 8 1/2 x 11 copy without a big song and dance, whether making a copy off my desktop or just a stand-alone.
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear Valued Customer, we appreciate your business and are sorry to hear that you're not completely satisfied with Epson printer. Customer feedback is very important to us. We'll forward your feedback to the relevant Epson departments as we're always looking to make future Epson products better. If you'd like help, your XP-6100 includes free lifetime technical support. Our support team would be happy to assist and can be reached at (562)276-4382; Hours: Monday – Friday, 6 am – 8 pm PT; Saturday, 7 am – 4 pm PT.
Kind Regards,
Bobby - The Epson Team
Piece of garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap piece of garbage. Touch screen unusable. Flimsy, horrible, broke immediately. I bought it because I have minimal printing needs. You get what you pay for. Garbage printer. Buy something else.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Basstubm, we're sorry to hear about your disappointing experience with the XP-6100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions. Your Expression printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Horrible - Don't buy this printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it! I don't print very often. Each time I do, I have to re-figure out which tray to open and how far. Horrible design! Going to see if I can return it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello bostonprofe, we're sorry to hear about the disappointing experience you had with your XP-6100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. The Expression printer is backed by a 1-year limited warranty and includes free lifetime technical support. Additionally, Epson provides useful information on troubleshooting most problems, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions. If you need further assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
I thought installation would be easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is still sitting here because I don't have a clue how to make it work with my HP laptop
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Cathy, we're sorry to hear about your disappointing experience with the XP-6100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions. Additionally, your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Not worth the steep price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know how anyone can give this printer a rating higher than one star. This is not worth more than fifty bucks. You need to replace the ink constantly with barely having printed anything. Why? Probably because this never just prints in 'black and white' instead it continues to print in color. What a waste of money.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Aris, we appreciate your feedback on the XP-6100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-6100/s/SPT_C11CG97201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team