Customer Ratings & Reviews

I bought this to scan my brothers life worth of photos as he is no longer here with us. I was excited to get all his photos scanned and all digitalized. The quickness of the scanning is very handy. The quality of the scan isn’t amazing but it isn’t horrible until I got like really deep into my pile. Then I started having problems. I tried to run the sheet through when I was supposed to, and I cleaned the parts when I was supposed to, I even wiped all the photos off lightly. Then it would have problems grabbing the photos. I would have to try to restart and clean and do all sorts of things over and over and did a update as well. I tried to call Best Buy to exchange this item but they denied me

This is an excellent choice for a scanner for documents as it is very fast and efficient. I haven’t scanned photos yet, but expect it will be the same great result in performance as with documents.

Great Photo scanner, easy to use, easy set up..very user friendly

I would actually give the Epson - FastFoto FF-680W Wireless High-speed Photo Scanning System a 4.5 score because it does a great job with the quality of the scan, but I find that it jams A LOT. I can scan about 3 stacks of pictures in no time, but then I have to clear the jam and then wipe down the glass on the inside. The quality of the scans are wonderful. I've scanned 19 photo albums so far, and I am very happy with the quality of the scanned photos. I like the fact that I can choose the quality of the scan (300 dpi, 600 dpi or 1200 dpi) and I have switched it up depending on the type of photo I am scanning. I have about 20 more photo albums to go, so I hope the "jamming" doesn't continue. Other than than, I am so happy I purchased this scanner. We are saving a ton of room by getting rid of the photo albums. Additionally, I love the fact that I can scan and send them to family members! Despite the jamming, I would highly recommend this photo scanner!!

This scanner is great. It is very user friendly, especially for those folks such as myself that are not tech savvy! I was able to scan a couple of hundred pictures in a matter of minutes.

Quick and Easy way to scanner photos. I haven’t downloaded then to USBs yet but so far it’s heen quick and easy.

I just started scanning a lifetime's worth of pictures and this photo scanner is working wonderfully. I wanted something that had the ability to quickly feed photos through, it this does that. I would highly recommend.

Very slick product. Helped to streamline all of my documents and photos with ease! I would suggest this device for any home office.

Good machine. A little weak on the set up and installation. I already own the 500 model and this model is the closest one to it that the store had available. It really would be needed to call the helpline to get it up and running. The trick to bear in mind is that you need to use the cable to set up the machine. Then after that, the wireless feature takes over. Further, you must install both the photo scanner and document scanner software individually. Two separate installations!! When you are finished, you will also have two different icons for each function. Best to just call customer service in Canada. There is one more step in scanning using this machine. An intermediate screen comes up after scanning which prompts you to save the scan to different locations. Probably four plus rating. It works quite well.

I've scanned about 2500 photos so far (only 8500 to go) with this scanner and have been very happy with the results. My only complaint is that it won't scan old Polaroids that have a cardboard back . They get stuck in the scanner.

Easy set up, fast, good quality photo scans----expensive.

Did as advertised. Easy to use. Recommend to anyone.

scans old photos quickly without ruining them. The scan quality is ok, definitely better than most but photoshop is needed if you want them to look like originals (which may have faded over time).

super-fast scanning software not bad it'll get better I'm sure.

Expensive but after using this little guy for the task of digitally archiving all our vacation and family photo's (for which we have a ton of), we are very pleased with the quality. Some photo's you may have to go back and use a photo editor to enhance some that don't capture the exact look of the original. However, for the everyday vacation and party photo's it works wonderfully. Love the fact that with a few clicks you can set up a naming series of photos like "Hawaii Vacation 2021" and all the photos you feed it will be named with that along with a count number. That in it's self is a great feature and saves a lot of time going back and renaming all your saved copies.

Very good operating, however, difficult to set up using wi-fi. Instructions are vague on how to set up if your router does not have a wps button on router which mine does not have. Several attempts, no luck and poor customer support from HP.

I have followed all the reviews on this photo scanner for over a year before I purchased it. It is a wonderful scanner. I have processed Polaroids, pictures from 1960/1970/1980 using three different types of film, school pics, 8X10, etc. I have scanned over 4,000 pics in two weeks, with 4,000 more to go. The software has some minor flaws. Sometimes, the program closes for no reason. Sometimes, the "clean the scanner" shows up too often for me. I clean the photos beforehand, so I only clean the scanner after scanning 300 pics. Takes seconds to do. I think the editing features could use some tweaking. Surprised that you can edit, but you cannot crop a pic. Plus, there are two editing windows. Easier with one. Something Epson should work on. Overall, this is a very serious scanner for every day use and for those like myself who have boxes and boxes of pics. I have no regrets in buying it.

I have scanned over 50,000 photos and 20,000 notes on notebook paper on this little dynamo! I love how it reads both sides of the paper without manually flipping over the photo. I made some mistakes at the beginning because I didn't use the proper settings. I would recommend setting for the best quality and check the scans to make sure the scanner is cleaned. Some photos I will need to use my flatbed scanner, but I am impressed the quantity and ease of use. Highly recommend.

lots of options for setting up and directing location of files on computer or cloud services. Very fast and excellent quality. I have scanned hundreds of pictures on my all-in-one printers and cannot believe i waited so long to get one.

Really fast and efficient in ever way. It has made scanning my millions of old photos a dream.