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Customer Ratings & Reviews

$629.99

Customer reviews

Rating 4.7 out of 5 stars with 1126 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the FastFoto FF-680W Wireless High-speed Photo Scanning System for its scanning speed, ease of use, and image quality. The included software and compact size are also appreciated. Some customers have expressed concerns about the price, occasional paper jams, connectivity issues, and compatibility with certain types of photos.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Ease of use, Scanning speed

    Rated 4 out of 5 stars

    Epson Photo Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner is easy to use, sorts the photos you scan very easily and is fast when you have a group of photos.The two things that don't make it a 5 star is it was hard to set it up with the computer and it doesn't scan a stack of 3 1/2 by 5 photos.

    I would recommend this to a friend
  • Pros mentioned:
    Scanning speed

    Rated 4 out of 5 stars

    Very fast.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fast however it was a little complicated to setup up single sided scan and single copies.

    I would recommend this to a friend
  • Pros mentioned:
    Scanning speed

    Rated 5 out of 5 stars

    The Faster Home Scanner I Have Ever Seen.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fastest home scanner that I have ever seen. So fast, that my computer had some difficulty keep up with it. The quality of the scans are great, considering how fast it is. This scanner is faster that a lot of professional business scanners. Set up may be a little difficult, since it does not come with a manual. The manual can be found in PDF form online. I wish it had a digital display for easier set up options.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scratches, damages photos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sad. I was hoping to scan my family photos but this thing damages the physical prints. The rollers scratch lines into the photograph. I have cleaned and cleaned the machine. So frustrated and sad. I went to Amazon reviews and saw other users had the same problem with this machine. Not sure what to do with this $600 mistake now since I’m outside of the return window. It was not easy to set up either! Total waste of (a lot!) of time.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello M5708, we're sorry to hear about the issues that you've encountered. Your FF-680W scanner is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please see the FAQs and videos on the product’s support page at www.epson.com/Support/Scanners/FastFoto-Series/Epson-FastFoto-FF-680W/s/SPT_B11B237201#video for helpful information and potential solutions regarding prepping photos for scanning, scanning using a carrier sheet, cleaning inside the scanner, and scanned image quality. If you need further assistance, our Advanced Support Team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Sam - The Epson Team. Epson