Customer Ratings & Reviews
- Model:
- B11B237201
- |
- SKU:
- 6280709
Customer reviews
Rating 4.7 out of 5 stars with 1097 reviews
(1,097 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the FastFoto FF-680W Wireless High-speed Photo Scanning System for its ease of use and excellent image quality. Many appreciate the scanner's compact size and the included software. However, some customers find the price to be a significant drawback, and a few experienced issues with occasional jams or wireless connectivity problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Scanning speed
Rated 5 out of 5 stars
great scanner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great scanner for photos, I love that it scans both side of the photo at onetime so you don't loose any hand written names
I would recommend this to a friend - Pros mentioned:Scanning speed
Rated 4 out of 5 stars
Good scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has done a good job of scanning the photos I've put through so far. The original scans look like good reproductions, but the enhanced pictures don't look that good on the screen. It scans quickly, but the output tray doesn't collect the pictures well. They sometimes wind up on the floor.
I would recommend this to a friend - Pros mentioned:Scanning speed
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it says it will scans your photos at lightning speed. Shockingly good at how fast and jam free it has been. Expensive but very happy with the purchase.
I would recommend this to a friend - Pros mentioned:Scanning speedCons mentioned:Price
Rated 1 out of 5 stars
Fast but poor photo quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit Feb 2025, billed as a fast photo scanner. It is fast, it can scan both side of photo and paper. But as as a photo scanner it is terrible. It feeds thru well but the quality of the scan is only fair at best. Its not worth the price. I'm sorry I bought it.
No, I would not recommend this to a friend - Pros mentioned:Scanning speed
Rated 5 out of 5 stars
Best scanner ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little machine is fast and I love the fact that it not only groups your photos into a folder name of your choice, but also names each photo with that file name as well.
I would recommend this to a friend Rated 3 out of 5 stars
Finiky, but still awesome.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a huge fan of this scanner, but there are issues with it... First, the good. This thing scans fast and with excellent quality. It's ability to auto-correct for color and dirt is great. I even auto-corrects if a picture gets pulled in at an angle. I will literally take a stack of mismatched sizes, textures, etc and process them almost always without a hitch... almost. The biggest problem with the scanner is the FastFoto software. It's buggy. For example, if you're scanning a pile of pictures and one misfeeds, the scan will pause and tell you there's a jam. Unfortunately, when you resume scanning, it may or may not have forgotten about the previous pictures it scanned. Sometimes it might forget the previous 1 or 2, other times it forgets about all of them and you have to start over. Another example is again if there is a misfeed, it keeps telling you to fix it and retry. But there's no way to abort it. Sometimes a picture just wont feed. Usually this is because for some reason the picture is triggering the multi-feed detector and it's aborting... even if there is only one picture loaded. When it gets in this predicament, it's stuck in an endless loop. The only option is to retry. And, if you think you're speedy enough to kit the "try again" button and then the cancel button before the loop cycles, you're rewarded with all pictures being lost from the entire batch. Yep -- canceling a scan doesn't just cancel the problem picture, it cancels the entire batch. So, if you've scanned 30 pics and the last one is causing trouble and you manage to hit the cancel button before it disappears, all 30 of the scans are lost and you have to start all over again. I think the root of these problems, besides bad software design, is the scanner's multi-feed detection system. There are some photos that for some reason trigger this detector and bring the whole project to a halt. And, there's no way to force it to continue when you know good and well there's only one photo loaded so it can't possibly be a multifeed. And this isn't with dirty, ragged pictures. I'm talking about pristine pictures with nice crisp edges. It's definitely more finicky than it needs to be. There really need to be an option to "force" it to continue. So far, I'm about 4000 scans in with this scanner and overall am very pleased with it, but I have to tell you, the user experience with the software can be a little frustrating.
I would recommend this to a friendBrand response from Epson
Posted .Hello mm20, thank you so much for taking the time to write this review. We appreciate your feedback on the Epson scanning software, and we'll forward this information the relevant department for review. Additionally, your FastFoto FF-680W is backed by a 1-year Limited Warranty and includes free lifetime technical support. If you ever need assistance, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20FastFoto%20FF-680W; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Kind Regards, Bobby D. - The Epson Team.
Rated 5 out of 5 stars
Definitely fast and software is easy to navigate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and fast.This was a little difficult to set up. Had to find and install the drivers but it wouldn’t find the scanner. Figured out it required a usb-3.0 port instead of a standard usb port and then found it right away. Would have saved time if it specified that.
I would recommend this to a friend- Pros mentioned:Scanning speed
Rated 5 out of 5 stars
PHOTO SCANNER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and Works great very fast and loads multiple photos
I would recommend this to a friend Rated 5 out of 5 stars
Great Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Item wish i boought along time ago. Works great.
I would recommend this to a friendRated 3 out of 5 stars
Great hardware, sloppy support software
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scanner is solid. Its sheet feed mechanism is remarkably robust. I have thrown a few highly questionable stacks of photos at it. They intermix sizes, paper stock weight and surface coating. The sheet feeder swallowed all but the most indigestible and did it without chewing them up. Epson discovered that slick, thick Polaroid prints needed special handling and rather than dropping the problem on users unadmitted, provided a solution for it. Our household wireless system is more complex than most, and as has been true for some other household equipment, Epson's one-button-connect scheme didn't work. Epson's inclusion of a USB wireless sign-up method worked flawlessly. And then I engaged the enemy. The first skirmish with Epson's FastFoto support software was minor. The photo display directory doesn't provide an option to track changes in the "scanned photo images" directory, a minor nuisance. The photo directory display update is extremely slow when saving to a thumb drive on the network, even on a desktop machine that is much faster than the usual installation. The directory update operation sped up when I moved the destination to a hard drive, but the real problem is that FastFoto smashes through the image file set completely update after every scan batch. Moreover, it provides nothing like the familiar File Explorer sort order or directory view presentations. Performance issues aside, File Explorer maintained the image file set more conveniently. The engagement expanded. I want to scan the contents of about 100 business envelopes, each of which contains between three and thirty photos. Envelope numbering begins at 100, so using a Settings > Organization > File Prefix Name value string of "100" produced a first file named "100_0001_a.jpg", as suggested by the example text just below the entry line. The file naming scheme was simple but adequate, so I unchecked the "Prompt me to describe each batch of photos before scanning" box. All was well until I made my first goof. I chose to delete a gaggle of inverted images and to pass the photos through the scanner again in the correct order, but first, I had to reset the file counter to 1. The file naming subsystem of the operator interface offers no obvious way to reset or override the appended image number, which is an amateur oversight. It tells me that no one in Epson's software or test groups ever used the scanner for real work. So, what to do? Renaming the file prefix to itself seemed to reset the counter until on envelope #66, it didn't. Thereafter, I tried and failed to reset the counter to 1 with several seedy tricks and the image number increased undaunted. This is a serious shortage. It also contradicts the helpful example given immediately below the entry line, which clearly shows that the image count after a file name prefix change will begin with '0001'. Finding a solution to the image counter problem consumed far too much time. I thought that the ever-increasing value might be in the registry, but I deliberately limited myself to 15 minutes, during which nothing credible came up. I then ripped FastFoto out as completely possible using Revo Uninistaller and reinstalled the latest download again. THE NEW INSTALLATION DID NOT RESET THE IMAGE COUNTER! Lacking some perverse evasion in the registry, the problem is either in the scanner itself or in an Internet link to a shadow Epson server somewhere. I have no control over either resource. (Epson's support site put me into a deceptive and useless circle of links.) My only option is to break my numbering scheme, which if it works, only adds to the waste of time I have already invested on Epson's problem. If a broken numbering scheme doesn't reset the image counter, I will have to write a script of some kind to ride herd on Epson's mess.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello JackTheLabRat, thank you for taking the time to share your feedback on the Epson FF-680W. We'll forward this information to the relevant departments to help improve the performance and quality of our future products. If you need further assistance, your FastFoto scanner includes free lifetime technical support, and our Advanced Support Team can be reached directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Once again, thank you. Sincerely, Bobby D. - The Epson Team.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great to store old photos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use so far and its doing what I expected to do. Slowly putting the photos on the external hard drive. Still haven't batch a lot of photos at the moment.
I would recommend this to a friend - Pros mentioned:Image quality
Rated 5 out of 5 stars
Great photo copier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really does correct old pictures. Have to use 2 formats, one for documents and one for photo. Once I got used to that it is great
I would recommend this to a friend Rated 3 out of 5 stars
Scans ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The scanner is just OK. It did damage a few of my old photos that weren’t in the best shape to begin with. If you have perfectly printed photos then it does a great job. Found the auto tune for color wasn’t always the best also and just stayed with the original rather than the “edited” version. All in all I couldn’t justify the price for a mediocre result and returned the product.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Time Saver!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is little pricey but it's worth the price if one needs to digitize thousands of photos like me. I have boxes and boxes of 3x5 photos taken in the 1980s and early 1990s and this machine was able to scan them into my computer in less than 2 hours. As I scanned the originals, the machine could make a copy of the original and adjusted the color. The only downside is that it doesn't take thicker photo papers such as instant photo papers as they will get stuck in the machine and be considered as error. If you have a lot of instant photos and/or photos with something stuck to the back, a flat bed scanner is the way to go.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Epson Wireless Scanning System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was amazing and easy to use with over all saving space
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
An outstanding piece of equipment.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this! It makes scanning so incredibly easy! We are scanning all our family photos to put digital format to give to all family members. This is a bargain.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, damage free when unloading, and simple to operate.
I would recommend this to a friend - Pros mentioned:Scanning speed
Rated 5 out of 5 stars
Best photo scanner for large quantity of family ph
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This photo scanner is worth it's weight in gold. it scans old printed photos fast and high quality. This will make short work of over a thousand photos
I would recommend this to a friend - Pros mentioned:Scanning speed
Rated 4 out of 5 stars
Overall a good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this has been a good scanner. It is very high speed but not if you need high quality. Overall I am happy with the quality but had to lower the speed to reach the quality I need. Also, the auto editing is a great feature. I have used many of the edited photos.
I would recommend this to a friend - Pros mentioned:Scanning speed
Rated 5 out of 5 stars
If you have a ton of family photos
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still scanning family photos a little at a time. I also scanned a thousand page story I wrote long hand. I like how it scans both side at the same time.
I would recommend this to a friend













