Customer Ratings & Reviews

This scanner self feeds a number of photos and then edits them. Old faded photos are brought back to life. The quality is excellent! I highly recommend the Epson FastFoto 680W scanner.

Fantastic scanner for photos and documents. This is insanely quick and works fabulously for large volumes of photos. It senses when there is writing on the back of photos and uploads it automatically. Very nice!

This is so easy to use and is helping me organize a lifetime of memories!

I would give it 5 stars but it takes a while in between batches to upload, even the smallest batches. So basically, it can be time consuming when scanning lots of photos. Also Polaroids are too thick to scan so not all pics are able to be scanned.

Works great for my needs. Just as it said it would.

This works really well. Wish I had more time to use it than I do.

Like you, I had high hopes of getting organized and decided to spring for this expensive machine. Looks fast and easy, right? Wrong. First off, it's nightmare to set up, and then it keeps losing the connection to the computer, even though my wifi is strong- and even though I connected it with the USB cable! Quality: WHEN it works (see below), it does a nice job- even very nice- on newer photos (and by that, I mean not more than 20 years old). On my older photos, I can get a much better copy by simply taking a photo of the photo with my cell phone. Speed: Very fast- WHEN it works, but literally every 3rd photo will cause the machine to jam (and there is nothing wrong with the photos, except slight curvature, which is normal) On DOCUMENTS it works much better, but then there's the problem below... Software: Where do I start? In the "fastfoto" software (there's another portion of the software for documents- very confusing) You can't name your files as you want to- you have to use their format. Editing is limited to basically crop and rotate. You cannot even straighten. And you can't even "delete" from the main edit screen, which is annoying. No ability to rename a single photo, or to make notes (such as "Grandma Mary" or whatever) so that a future viewer might know who is in the photo). AND BEWARE: The "ScanSmart" portion of the software does NOT save a copy of your scans locally like the fastfoto function does, and it does NOT tell you that if your computer goes to sleep while you're in the middle of a project, you will LOSE all of your work. I spent an entire day scanning and editing 150 pages of a 300 page project (these were newspaper articles- each one of which had to be removed from the plastic sleeve I had it stored in and placed individually into the "carrier" sheet that came with the unit. A LOT of work). After working all day on this project, I went to sleep, planning to complete it the next day. Imagine my horror when I opened my computer the following day and found that ALL of my work had DISAPPEARED. I called "customer service" and after literally two hours of very annoying interaction during which I was handed off to 7 different agents, I discovered that unlike the fastfoto portion of the software, "scansmart" does not automatically save a local copy, and In order to "save", you're apparently supposed to click "NEXT" (not "save", which would be intuitive). I did NOT click "next" (why would I, since I was in the middle of the project and intended to continue the following day?) Little did I realize that once I left, I would lose all of that work forever. There was NO prompt at all except the 'next' button. If it's not going to save a local copy, the software should NOTIFY you of such upfront and require that you select how you would like your work to be saved BEFORE you do it. (I understand that usually when writing a document in some other application, you would save it afterwards, but in this case it is confusing b/c one could assume- as I did- after using the "fastfoto" software and seeing that local copies are kept on your computer that the document scanner would do the same thing) CUSTOMER SERVICE was a huge disappointment, too. As noted, it took me 2 hours to get someone who could help. Of the 7 reps that I spoke with, ONE of them was kind and empathetic. Epson should have done a LOT more beta testing with real humans before releasing this product. Really disappointing, especially from a brand whose products I have enjoyed in the past. In short, please save yourself the money, time and aggravation.

Great machine. 'much improved over my older Epson GT2500. VERY FAST SCANS, including two sides of a sheet in one pass. Old photos get instant enhancement.

Greatest fear was losing my old photos. This quickly and easily solved my problem. I love it. Performed as advertised. Gives two versions of each photo. A clearer vivid version and straight original. Has worked wonders on some of my older photos. Can scan 36 pics at a time. Quick and simple.

wow what a great product for scanning thousands of old photos! I scanned in like 10,000 photos with mine, it is great.

This scanner is fantastic to finally scan old pictures. The auto-fix are mostly on point.

Would have given 5 stars except you can’t create folders in the photos app or transfer a folder hierarchy from the Epson scanning app to photos app. Basically, you have duplicate photos and can’t categorize any photos. Have to do it twice. Once in epson app and then in photos app. Really a pain.

I enjoy how fast it is for scanning. Very simple. However, saving is confusing, and there is no editing available other than cropping. The "straightening" doesn't work. I have to open with photoshop to edit, and I still cannot match fonts.

So far really fast and easy to use. I expect this to remain reliable.

Tried two vesper ones before I purchased this one. It does a nice job and very speedy for such good quality. Glad I spent the extra.

Haven’t used it yet. I’ll be coming to Best Buy to buy a computer this week. Then I’ll have it and running

This Epson photo copier works outstandingly well. Great reproduction.

Super easy set-up, works brilliantly. Have used the duplex function on photos with writing on the back. Looking forward to using it more.

It is a Christmas present and we will not know how we like it until we use it next week.

Creates great digital images. Excellent service from BB in the purchase.