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Customer Ratings & Reviews

$629.99

Customer reviews

Rating 4.7 out of 5 stars with 1121 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the FastFoto FF-680W Wireless High-speed Photo Scanning System for its scanning speed, ease of use, and image quality. The included software and compact size are also appreciated. Some customers have expressed concerns about the price, occasional paper jams, connectivity issues, and compatibility with certain types of photos.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,121 reviews
  • Cons mentioned:
    Jamming

    Rated 3 out of 5 stars

    Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good enough though it is quite pricy. Only problem is the papers can get jam from time to time.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Rudie, we're sorry to hear about the paper jam issue on the FF-680W scanner. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/FastFoto-Series/Epson-FastFoto-FF-680W/s/SPT_B11B237201#questions. Additionally, your scanner includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 4 out of 5 stars

    Photo Scanner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly what I needed, but it does work as explained. Just not the high level quality I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will definitely recommend this product. great bu

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will definitely recommend this product. great bulit quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Photo Scanning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with internet connection. No trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has the best resolution available for the price.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the best resolution available for the price. Will work with Apple and Mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Photo Scanners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding scanner for both pictures and documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sanning Old photos

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanning old photos from boxes of pics I found in my mothers attic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great photo scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great photo scanner, love being able to save old photos to disk takes up very little space too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product; the best way to scan photos and documents

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok, not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as great as I expected it to be. I found it difficult to set up, but I am older and not as savvy as some. The images are a little darker than I expected and not as crisp. I used many for a Shutterfly book but they certainly didn't turn out as well as the photo's I used from my iPhone. Actually, when I take a picture on my phone of a paper photo, it turns out better than these scanned photo's. But scanning is so much faster.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello [SCREEN NAME], thank you for your purchase and for taking the time to share your experience. We'll pass along your feedback to the relevant departments to help improve future Epson scanners. Your FastFoto FF-680W is backed by a 1-year Limited Warranty and includes free lifetime tech support. If you ever need assistance, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20FastFoto%20FF-680W; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Kind Regards, Bobby - The Epson Team. Epson

  • Rated 5 out of 5 stars

    A great product that works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great. The pictures look fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy, and delivered to my car, by my request.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good unit . But there are others with more options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . instructions for operating the unit and there is no help screen overall product is not worth the money

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Clay, thank you for sharing your experience and regret to hear that the scanner does not meet your expectations. We will forward your feedback to the relevant Epson department as we are always looking to improve the performance and quality of our products. Should you have any questions or concerns, our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Regards, Matt. – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Absolutely love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best machine ever. Fast, clear, easy to use. Absolutely love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hmmm. Works great most of the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scanner really is awesome. But, that said. It has trouble with light photos - when something is against a light sky. Otherwise it would have a 5 star rating......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to set up, easy to use, great tech support. Worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an error code " bummer" but site says it isn't a real code, but it has to be reinstalled to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and a great way to store old photos. Highly recommend this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably not quite as strong of a product as the price suggests, but it's good overall and has a small footprint....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    generally well liked. early in our use but seems to perform as advertised. Scan rates are slower than specified but still fast

    I would recommend this to a friend