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Customer Ratings & Reviews

$629.99

Customer reviews

Rating 4.7 out of 5 stars with 1121 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the FastFoto FF-680W Wireless High-speed Photo Scanning System for its scanning speed, ease of use, and image quality. The included software and compact size are also appreciated. Some customers have expressed concerns about the price, occasional paper jams, connectivity issues, and compatibility with certain types of photos.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,121 reviews
  • Rated 3 out of 5 stars

    epson 680w

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like a better program for receipts and copying is very slow

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Sams, we're sorry to hear about the trouble you're having with your FF-680W Scanner. The FastFoto is backed by a 1-year limited warranty and includes free tech support for the product's life. If we can help you with anything else, you can reach our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Horrible image quality and performance degradation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have thousands of pictures that need t be scanned and hoped that the FF-680W would be the machine to do it. Unfortunately, it fell far short of expectations. No matter how much I adjusted the settings, scanned images looked terrible. They were generally significantly darker than the original images, not close to color matching, and completely loss any sign of vibrancy. The images looked as if they were scanned in the office copy machine. Also, there was a significant degradation in performance. I started with the ability to scan 40+ pictures at a rate of 1 picture/second, Howe er, after only 500-600 scans, this went down to me being forced to feed each picture individually, and it took at least two seconds/picture to process.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi truetifoso, we apologize that you are having issues with your scanner. Your Epson FF-680 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team. Epson

  • Pros mentioned:
    Scanning speed

    Rated 4 out of 5 stars

    Great photo scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this for photos. It’s very quick and easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this product, I was hoping it would work. This would save a lot of time scanning photos. But there are 2 drawbacks, first is that the maximum scanning resolution is 600dpi and the second is that the pictures were scanning too dark, even epson's tech support could not figure it out. it does scan document with no problems though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have thousands of photos in albums and boxes spanning 80 years. Over the years I have scanned hundreds of photos (and slides too) using my Epson V550 flatbed scanner and have always been extremely happy and impressed by the image quality. When the Epson Fastfoto 680 went on sale I bit the bullet hoping I could finish this labor of love this year. I was so disappointed. The quality of the scanned photo was poor and the "auto corrected" version was even worse. It was not worth the $$$ and returned it. Back to my V550!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Smile4me, we thank you for your feedback and apologize for the disappointing experience you’re having with your Epson FF 680W and does not meet your expectations.
      We strive to improve the performance and quality of our products and will forward your feedback to the relevant Epson department(s). Should you have questions or need assistance, the Epson Support Team would be happy to help and can be reached at (562) 276-4382 between 6am – 8pm (PT), Monday – Friday, or from 7am – 4pm (PT) on Saturdays.
      Sincerely, Matt S. – The Epson Team Epson

  • Rated 1 out of 5 stars

    computer sales staff has no knowledge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your service people are not well educated on what they’re selling. They’re selling equipment in the computer side of things without knowing the operating systems and knowing what they are Icompatible with

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Fastfoto scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is great! I am excited to get on a roll with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great automatic feed photo scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this unit to digitize all off our family pictures. The software enhances the pictures and is working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Scanning speed, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    WoW!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been into photography for over 30 years. Needless to say that goes way back to the days before digital. So I have tons of prints. In the past, I hated to scan the prints to get them on the computer. Using a flatbed scanner (even a good one) was just a slow process. The FastFoto FF-680W changes everything! First, the set up couldn't be easier. Really nothing to it. Download the driver from the Epson website and connect it (wired or wireless). Trust, me you will be up and running in only a few minutes after unboxing it. The scanner is actually smaller than I expected. Smaller than the average home printer. I had plenty of room on my computer desk for it. It has all the features you could ask for. Simple scanning in a number of dpi settings (hint: the 600 dpi is really all you need. the 1200 dpi setting is there, but 600 dpi is just that good). Sending files to the cloud or Dropbox is easy. I love than it scans in batches. I can take a handfull of prints, set them in the tray and just let it go to work. I no longer have to scan one photo on a flatbed then take it out to replace it with the next photo. Now the big thing is the speed and quality. I knew before hand what the claims were for speed. But I really didn't think a scanner could be so fast until I first used it. Blazing fast! So fast that I don't hate the idea of scanning prints anymore :-) And as for quality, the scans look great. There is a built in option for photo correction but I turned it off. Honestly, 99% of the time it just gets it right. Color, sharpness and details look awesome. Of course you can use it to scan any documents or personal pages you might have as well. I really can't overstate just how fast and good this scanner is. If you are like me and have thousands of photos sitting around that you would love to transfer to your computer, but hate the thought of the amount of time it will take, do yourself a favor and buy the Epson FastFoto FF-680W. You will be glad you did.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Over priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanned over pixelated. Not worth the cost for it. It is a great idea but there are flaws in this.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Charger, we're sorry to hear about your disappointing experience with the FF-680W scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/FastFoto-Series/Epson-FastFoto-FF-680W/s/SPT_B11B237201#questions. Your FastFoto scanner includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Product great but the Best Buy rewards program bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item itself is amazing! Works great, however the reward points system is absolutely the worst. Because you purchase a gift card at another establishment, you can’t get points. So this will be probably my last purchase from them. Again product great and very impressive. The reward system validates many reasons to shop online

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello DBrig, thank you for sharing your experience with the FF-680W scanner. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need any assistance. Sincerely, Sam - The Epson Team. Epson

  • Pros mentioned:
    Ease of use, Scanning speed, Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Overall a good machine

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is surprisingly light weight and smaller than you would expect. It is extremely easy to use. You must have an internet connection to download the app for this system. You can either use it wireless or with a cable that is included. Setup is very simple. Download the program, plug in the machine, turn it on and follow the directions for installation. Be careful with old photos that have stuck together, because they will jam the machine and not go through the process. The photos need to be pretty flat, any curling and they will jam the machine also. It comes with a clear pocket that you can use to put delicate photos into so that you can still scan them. This machine scans very quickly. I put in 10 pictures at a time and it takes no time at all. I don’t care for the auto adjust that you can chose to use for automatic adjustments to your pictures and prefer to use my Photoshop program because I am a bit fussy. All and all, it is a great machine and I can't get over how super fast it is for scanning pictures.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor image quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed with the epson printer. I have had a cartridge printer from epson previously and was very happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst piece of junk I have ever bought. I called for troubleshooting. Their alternative is to bring it back and buy another brand.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello ccibball50, we're sorry about your disappointing experience with the FF-680W scanner. Epson considers all feedback to improve the performance and quality of our products. Your scanner includes a 1-year Limited Warranty, plus free technical support for the life of the product. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Scanners/FastFoto-Series/Epson-FastFoto-FF-680W/s/SPT_B11B237201#questions. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
      Sincerely, Sam - The Epson Team Epson

  • Pros mentioned:
    Image quality, Scanning speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Exceeded All Expectations...And Then Some!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're like me and grew up partially in the analog photo days and still have boxes of pictures that you'd love to share or store (digitize), the Epson FastFoto FF-680W Wireless Photo and Document Duplex Scanner is for you. While I do love stumbling on an old envelope of pictures, I know that getting them digitized and uploaded to Dropbox, Facebook, or simply to my hard drive would make them much more accessible. And while having that tactile experience of sliding through pictures can't be replaced with scrolling through an online album, I won't miss the dust that I have to inhale each time I want to look at old pictures. Out of the box, the Epson FastFoto has an impressively small footprint--about 12" wide, 6-7" deep, and another 12" tall. This is good news for those with less space available and certainly less space than a flatbed or all-in-one would require. Setup was a breeze and can be connected wirelessly or via the included USB. From box to scan took me a little over 5 minutes which is pretty good for any time of scanner as they are usually more complicated than attaching other types of accessories. You will need to have internet access since installation of the Epson software is required for use and this can only be done via their website. I had about 5 envelopes/albums of pictures from the 90s that I used to test the Epson--each one with about 30 4x6 pictures. These pictures have been kept pretty clean too so very little dust--although I would always recommend using something to lightly dust/wipe your pictures to minimize transfer of said dust onto the scanning surfaces. Even doing this, transfer is inevitable and Epson was kind enough to include a cleaning cloth and a carrier sheet if your pictures are too dirty/damaged (torn/rough) to run through on their own. The Epson sped through each album like it was nothing! Within seconds, pictures were appearing on screen in the designated album. Since this model is a duplex (front/back) scanner, you can get the back of the picture (hand written notes, dates, etc.) scanned as well. Having converted some of these back in the early 2000s via a flatbed, I can tell you this was a MUCH better experience. Not only were the pictures free of distortions, the color and details were spot on accurate. There are three settings for quality, 300dpi, 600dpi, and a software enhanced 1200dpi. I think for most everyday users, the 600dpi is sufficient, but the 1200dpi does have some useful applications if you are looking for a larger format. What I really find useful is that you can include specific data (Date, location, etc.) for batches that you are scanning. This can then be included in the file name AND the metadata of the picture! I'm a huge fan of metadata so this thrilled me. Another great feature is the image enhancement. You can choose to have the original AND a copy of the enhanced version (recommended) or just keep the enhanced. I preferred the enhanced version about 2/3 times--but I still like to keep the originals. I had this album of 30 pictures scanned, enhanced, and readily available on screen to be shared or stored with approximately 1-1.5 minutes. Even typing this review, I'm still impressed by that... Years of memories can be 'upgraded' and modernized in seconds to minutes. But wait! There's more! While the Epson FastFoto is primarily meant for pictures, it works just as well for scanning documents. I had a small box of various documents (150-200 pages) that I wanted to scan for my records. These documents were mostly 8.5x11 pages, but many included receipts and other non-standard sizes. The Espon handled them with ease and now I have one less box to store! In conclusion, I can't say enough good things about the Epson. Since I don't take analog pictures anymore, my picture digitizing will probably be minimal, but I've decided to reach out to friends/relatives and offer to scan their pictures. *People will gladly pay you to do this! It's something they need and want to do, but never get around to doing... and it's so easy! Even if I never scanned another picture, I think the document scanning and the simplicity of the scanner are well worth the price. Pros: *Speed *Accuracy/Quality *Duplex *Small footprint *Wireless Cons: *None... Possibly one wish, would've been a 1200dpi (optical), but it isn't at all necessary and the 1200dpi software enhancement works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Scanning speed

    Rated 5 out of 5 stars

    Very impressive scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson FastFoto scanner is an amazing machine! I was very impressed at the scanning ability, quality of scans, and setup of the product. First of all, the directions for setting up the scanner are super easy to follow. They are written in clear English, with drawings to help understand how to do it. Literally anyone could set this up. You don't actually have to assemble any parts. So easy. It provides a website link so that you can download the software and drivers directly from the internet (as opposed to sending a disc containing the driver). I actually prefer this because who really needs more discs around anymore. The download itself took about 5 minutes, which was very quick in my opinion. After setup was complete, it pops up with a window to easily register your device. I also received a firmware update immediately after installation, which I chose to install. Overall, my setup experience was excellent. Using this scanner is super easy and intuitive as well. Simply load your documents or pictures, up to 37 at a time, and press the scan button. The scanner truly is fast and it pulls them right through without issues. I had no issues with jamming or anything being crooked the entire time I tested this scanner. You can adjust the paper input for different widths of documents of pictures, which is very handy. After you scan your pictures, there are a variety of editing tools you can use. It has the option to automatically enhance/correct pictures as you scan them, and you can choose whether to save the original AND enhanced version or just the enhanced. I really liked how the enhanced pictures looked, so I chose just to save the enhanced ones. Probably my favorite part about this scanner is the ability to categorize photos and documents into different folders. You can easily create a subfolder each time you scan, and you can add a title and specific date for the group. You can choose a month, year, or there is the option to choose a season. I made a folder for Summer 2019 and have added pictures of my kids from this summer so far. I easily made folder for each of my kids pictures, and I made folders for work projects too. It's so easy to organize everything! After scanning, you can also edit the photos if you desire. There are options to rotate, crop, enhance photos, remove red eye, etc. which are all very useful to me. The editing interface is great! It's very simple, intuitive, and easy to use. A couple small issues I ran into while using this scanner: First of all, when editing photos, the program minimizes the window after each edit. This is a little annoying to me because I want to edit many pictures at once, and I have to keep pulling the window back up. Second of all, when using the feature to enhance photos while scanning, it wants to save a random negative-looking copy of the picture too. I deleted every one of these because it looks like my photo but in all white. It also saved the normal picture and the enhanced picture. So I was getting 3 versions of a photo for each scan, which made the sorting and editing process longer than I would like. Overall the benefits of this awesome scanner definitely outweigh the negative aspects. I will continue to use this scanner for both work and personal purposes. It's very efficient and easy to use. It goes above and beyond what I could have ever expected for a scanner like this! This is a review for the Epson FastFoto FF-680W Wireless High-speed Photo and Document Scanner System that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not comparable with Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The label says it is comparable with a Mac but it didn’t work. I got two different scanners and neither worked. To be honest I didn’t try it with a PC because I didn’t have one.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Mmpharmdjd, we're very sorry for the trouble that you had encountered with the setup. The Epson FF-680W is compatible with with Mac computers running OS X 10.15.x - OS X 10.9.x. Additionally, your FastFoto scanner is backed by a 1-year Limited Warranty and includes free lifetime technical support. If you need assistance with driver installation or anything else, our Advanced Support Team can be reached directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby D. - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Meh!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great scanner for photos. Did better with my phone and taking pics with it.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi KennyB, we appreciate your business and regret to hear that the scanner does not meet your expectations. If you have any questions, our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Matt – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Disappointed with Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item could not be accessed wirelessly. Geek Squad unable to help. Epson Tech services was not able to help solve the problem. Best Buy experience poor.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear Valued Customer, we sincerely apologize for the disappointing experience you had encountered with our support and the Epson FF-680W. We'll pass along your feedback to the appropriate product team for review. Your FastFoto scanner includes free tech support for the life of the product. Please give us another chance to assist by calling our Advanced Support Tea, directly at 1-800-241-5794; Hours: Monday - Friday, 7 am - 4 pm (PT). We hope to hear from you soon. Kind Regards, Bobby - The Epson Team. Epson

  • Rated 1 out of 5 stars

    sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    software does not work feeder does not work putting in photos and come out reversed need to rotate each photo too much work

    No, I would not recommend this to a friend