Customer Ratings & Reviews
- Model:
- EPSON 4010 PROJECTOR V11H9320
- SKU:
- 6290533
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Home Cinema 4010 4K 3LCD Projector's picture quality, ease of use, and brightness. Many also appreciate its quiet operation and convenient lens shift features, making setup and installation straightforward. However, some customers noted that the projector is large and heavy. Concerns were also raised regarding the 4K capabilities not meeting expectations for some users.
This summary was generated by AI based on customer reviews.
EXCELLENT PROJECTOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS MY SECOND EPSON PROJECTOR AND I LOVE IT...
I would recommend this to a friendBrand response from Epson
Posted .Hi Hugo, we are glad to hear you are enjoying your HC4010. We appreciate you being a repeat Epson customer and wish you many more happy years of projecting! Cheers, Marina – The Epson Team.
Upgrade!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a nice upgrade from previous projector!!!!!!!
I would recommend this to a friendBrand response from Epson
Posted .Dear Jimbob, thanks so much for this five-star review of your new projector. We are glad that you are enjoying your upgrade to the Epson HC4010 projector. Wishing you many happy years of projecting! Best, Eddie – The Epson Team.
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice projector with clear projection and easy to setup.
I would recommend this to a friendAmazing picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit just way to big for a small area such as an apartment
I would recommend this to a friendGood for price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote could be better. Standby should not be power off.
I would recommend this to a friend- Pros mentioned:Picture quality
Great Projector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a Panasonic AE8000U, this projector exceeded my expectations. If your sitting on the fence like I was, just buy it and don't look back.
I would recommend this to a friend Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed in the brightness and color depth of this projector. I don't think it is something I would buy ever again. Also, head's up, if you buy it to see if it's something you would want, they'll hit you with a restocking fee so I would probably just buy from somewhere else.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Jack, thank you for taking the time to write a review of your Epson projector. We appreciate your business, and value your feedback. Your Home Cinema 4010 includes free technical support for the life of your product, so if you’d like help optimizing your setup, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. (PT). Kind Regards, Dylan – The Epson Team.
Blacks/contrast not good in a dark room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe I have to buy a gray screen or back lights or the one I got is bad. If this is the best projector in its price range then stick to a led tv. $200 to return it, thanks BB.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Mesaman, we apologize for the trouble that you had encountered with the Home Cinema 4010 projector. We appreciate your feedback, and we'll forward it to the appropriate product team for review. For further assistance, please call our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Hopefully, we can assist you with a future product. Kind Regards, Bobby D. - The Epson Team.
- Cons mentioned:4k
Not a true 4k projector.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a true 4k projector. Only supports 4k@24hz. Doesn’t play well with my 4k/8k receiver. Unfortunately went passed the return deadline so I’m stuck with it.
No, I would not recommend this to a friend First one was bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The one I got from bestbuy was dead on arrival. So had to go back return and get a new one. So far that one has been working for a month now and it has been great.
I would recommend this to a friendBrand response from Epson
Posted .Thank you Aurora, for taking the time to write a review, and we are so glad that you are enjoying your new Epson Home Cinema 4010 projector. We will make sure to share your feedback with our product teams. Thank you, Matt S. – The Epson Team.
- Pros mentioned:Picture quality
excellent projector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.projector is a upgrade from last one and the picture quality is outstanding
I would recommend this to a friendBrand response from Epson
Posted .Hi Leon, thank you for this five-star review of your HC4010. We're glad to hear you are enjoying the outstanding quality of your new Epson projector. Here’s to many happy years of projecting! Best, Marina – The Epson Team.
picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it says 4k but the quality of the picture is not 4k.
I would recommend this to a friendBrand response from Epson
Posted .Hello singh, we're sorry to hear about your disappointment in the picture quality with the Home Cinema 4010 projector. Epson takes into consideration all feedback to improve the performance and quality of our products. Your Home Cinema projector includes a 2-year Limited Warranty, plus free lifetime technical support. Additionally, Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Projectors/Cinema-Series/Epson-Home-Cinema-4010/s/SPT_V11H932020#questions. If you need further assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Projector
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hard to focus from the distance we had set our mounting bracket. Couldn’t find a good spot to place it where it showed the picture well. We returned it and got the smaller version. It’s pretty good but picture can’t be focused In on the screen.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Awesomeruplicans, we're sorry to hear you were not satisfied with the Home Cinema 4010 projector. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382 or email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20Home%20Cinema%204010; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Bobby - The Epson Team.
- Pros mentioned:Picture quality
Shut down/Turns off frequently
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So i bought this projector reading good reviews. it does have easy setup and clear image. It shuts off every 5 mins while watching movie. Email Epson and they reply back that i have to call.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Mehul, we're sorry to hear about the power issues that you've encountered. Your Home Cinema 4010 projector is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please reach out to our Advanced Support Team directly for assistance at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We're here to help. Sincerely, Bobby D. - The Epson Team.
- Cons mentioned:4k
no hdr+ support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not capable of HDR+ , 4K is misleading as it should say not HDR+ capable
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello ToddP, we appreciate your feedback on the Home Cinema 4010 projector. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Projectors/Cinema-Series/Epson-Home-Cinema-4010/s/SPT_V11H932020#questions. Your projector also includes a 2-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
- Pros mentioned:Picture quality
No audio output
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is excellent but there is no audio in it. My movie night was a disaster
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Jcthe7, thank you for taking the time to write a review, and we'll be sure to share your feedback with our product teams. Your Epson Home Cinema 4010 projector includes free technical support for the life of the product, so if you would like to explore potential audio solutions that are compatible with your projector, please contact us at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Sincerely, Kevin - The Epson Team.
Wish i had bought the uhd instead for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to brag about to your friends and family..
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Rick, thank you for sharing your experience with the Home Cinema 4010. Epson takes into consideration all feedback to improve the performance and quality of our products. We'll forward your feedback to the relevant department for review. If you ever need assistance, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20Home%20Cinema%204010; Hours: Monday - Friday, 7 am - 4 pm PT. . Once again, thank you. Sincerely, Bobby D. - The Epson Team.
Down After Only 6 Weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Projector lost video after only 6 weeks. Best Buy says I have to take up the warranty issue directly with Epson otherwise I have to pay to have Geek Squad come look at it and I may incur a charge for parts on top of that.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello ArtM, we're very sorry for the disappointing experience that you've encountered. Your Home Cinema 4010 projector is backed by a 1-year Limited Warranty and includes free lifetime technical support. We would like to hear more about the video issue you're experiencing. Please give us a call from our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We look forward to hearing from you. Kind Regards, Sam - The Epson Team.
Best buy unsatisfied
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had this home Cinema 11 months and it gave it stopped working and when i took it in they said it would take from two weeks to a month poor quality and the help wasnt any better
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your disappointing experience with the Home Cinema 4010 projector. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Projectors/Cinema-Series/Epson-Home-Cinema-4010/s/SPT_V11H932020#questions. Your Home Cinema projector includes a 2-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Terrible - over heats and turns off
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t returned this because I’m trying to get help Best Buy or from Edison, but no matter what I do the projector turns off every time I use it because it’s overheating in the fan can’t keep it cooled. I would never buy this again
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Samnewell, We apologize for the issues you are experiencing with your projector. Please call our support team and we’d be happy to try to diagnose the issue. They can be reach at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday 7am – 4pm PT. Sincerely, Matt– The Epson Team.