Customer Ratings & Reviews

I’m a huge fan of OLEDs and was so excited to add an ultra short throw in my game room. The price point and bundle with the ALRscreen was the main reason that I decided on the Epson 800. What I didn’t realize is that there’s a lot of light that bleeds through. After the initial install, I had Geek Squad come back out the following week to adjust the screen. Although they were able to reduce some of the bleeding, I was told that it could not be fully corrected because the boarder in the ALR screen was too thin. The Geek Squad installer ended calling his manager to see if there was another solution. I heard the manger tell my installer that he’s had five customers also complain about the same issue. I have had my short through for almost a month now, and it’s now starting to shut off spontaneously by itself. I have Googled this issue at its recommended to make sure that there are no loose connections which I did with no avail. Geek Squad is now scheduled to switch it out and was told that it’s probably defective. I would recommend that you do your own research if you plan on purchasing the LS800 and you may want to look at Hisense L9 as an alternative option. Note: if you plan on adding a PS5 which I did, you will not be able to run sound via speakers/sound bar. The Epson Projector only allows for sound to come through its own speaker.

Excellent customer service and knowledgeable staff that helped me make right decision in making short throw projector purchases I came out with good information and was able to make decisions to purchase.

I've had this projector for about a month and am impressed with both the quality of the picture and the projector. First off, the projector provides a crisp and clear image that is both large and bright. You can use the projector in a bright room and don't have to worry about it being too dim. One of the things I really love about this projector is the ability to project a very large screen. I purchased a 123 inch ALR Ultra Short Throw screen and mounted it on the wall, but before the screen arrived I was watching the projector on the bare wall and it was still pretty cool and easy to see. Using it with the screen makes the picture even more amazing and keeps the projector light from reflecting into the room so the light stays on the screen and the reflection is aimed directly at the viewers in front of the screen. I also really like the clean look of this setup - there are no cords coming out of the wall to the screen. The projector is easy to setup and the picture can be adjusted using the remote to fit precisely on the screen. Because the projector is heavy it doesn't get bumped or moved very easily so the picture remains in place. Another nice thing about this ultra short projector is that you can walk around in the room without interrupting the picture. And finally, I really like the sound quality of the 2.1 channel speaker. It seems more robust than a TV speaker but not as high quality as a dedicated soundbar. It has plenty of volume and decent bass. In addition, the projector operates quietly and doesn't have a loud fan like other projectors I've used. There is a lot to like about this projector. There are also a few nuances that I should point out with this projector. The first is that you cannot download the Netflix app on the projector. I'm not sure why but I think it has something to do with Netflix not allowing use on a projector. The workaround for me was to use the HDMI input for an alternative source of apps. It works just as well but I do need two remotes to operate now. Also, if you use an open security WIFI network you will need to create a secure network before the projector will connect. Also, I was unable to get my iOS phone to connect with Chromecast so my guess is that Chromecast is only available to Android phones. One other nuance that I noticed was the ability to achieve precise focus. There is a rather large lever that is used to focus, but it is hard to tell exactly where to set it. With that said, the picture is still very focused and pretty awesome so not really an issue but an observation. Overall, this projector has a great quality picture and performs well. I am really enjoying the experience of watching the big screen right in my living room and would recommend this product to anyone looking to upgrade their home theater.

I set it up before receiving the screen, and ended up watching a movie on the wall. When the screen (115") was installed and projector was calibrated, I was blown away by the detail, color, and the contrast ratio. Deep blacks were truly black. Love it!

Excellent Projector. I have paired with 155 inch Vevor white screen. Video quality is outstanding.

Excellent and stunning video quality, I would recommend this product

Ls800 was perfect for media room at home and has a great 4k quality

It a bit big to carry around but it’s ok as long as my son likes it

This thing is larger than anticipated but looks classy. Finishing looks good.

Best short throw projector in market, I recommend every one.

Top quality projector!! I’m very impressed. Video and audio quality are excellent. Easy to setup and it has the apps that are very popular.

Just missing Netflix on this, otherwise this is really good

Good in house consultation and value proposition. Product will be delivered & installed on 5/20

This is an amazing projector except is daylight and bright rooms.

[Employee of bestbuy] Projector is awesome. Very good clarity and issue to use.

I heard and read good customer reviews on this product but my experience is completely opposite. Picture is not bright enough even if in a dark room during the day or night. I am noticing wrinkles here & there especially when there is a light blue or grey color on the screen e.g. sky. I am not loosing my hope yet. Called Best Buy Magnolia to take a look and reinstall the screen again. Installation was easy but fixing the focus on the 120" screen took quite long time. App are ok but I can't complain as I am using Apple TV plugged into the projector. Operations are are easy, I was able to connect internet and add to Google Home for voice control. Note: This site is not allowing me to upload the pictures.

Not installed yet. I wish the I installation can happen sooner

The LS800 Epson projector is the ultimate game changer. Sharp resolution. Fantastic buy!

It was great items and awesome delivery so, lovely to use for home theater.

Do Not Buy! Caution!! BestBuy HIDE RESTOCKING FEE!!!!! its $600.. I warn you about this as you will get it hoe and not be impressed with it.. its ok during day and at night its black levels are awful.. poor compromise and you can see pixels if within 20ft of it..