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Customer reviews

Rating 4.3 out of 5 stars with 1064 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the Perfection V39 Advanced Flatbed Color Photo Scanner for its user-friendly interface, portability, and affordable price. Many users appreciate the ease of use, describing the scanning process as quick and straightforward. The scanner's compact size and lightweight design make it convenient for users to move around and store. While some users have concerns about the software being basic and the scanning process being time-consuming, overall, customers are satisfied with the quality of scans and find it suitable for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,064 reviews
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Great easy to use scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Load up your old or new photos and download with ease. Old pictures look like new

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good price and has been helpful for taking hard copies and saving them to the computer then getting rid of some papers.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality
    Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Decent inexpensive flatbed scanner but...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In late spring of 2021 my existing flatbed scanner of another brand died on me as I was approaching the end of a multi-year project of digitizing thousands (30-50k) of family photos from my parents estate. The direct replacement for what I had (originally same price as the V39) had tripled in price over the prior 3 years. I finally decided it had to be replaced anyway. The V39 seemed to be the most affordable option with high resolution capabilities. After downloading the necessary software & drivers the V39 appeared to do decent work. Color accuracy seems pretty good. Scan speed is reasonably fast. The physical unit does fairly well. My primary issue and the reason for the so-so rating is that Epson software. It doesn't allow for the level of flexibility I had become used to with my previous scanner. There seems to be very limited options for setting scan area, resolutions etc.. It doesn't always retain last used settings. The auto scan function seems to clip edges off of anything that is not a rectangular photo print and even clips edges of those photos as well. It will scan multiple photo prints at once and create separate image files. That feature seems to work well. If I could use the software from the other brand with this unit I would give it a 5-star review. As it is, I may just have to spend the extra to go back to what I had before.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello rLou, thank you for sharing your feedback on the V39 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V39/s/SPT_B11B232201#questions. Your scanner includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Tony - The Epson Team. Epson

  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement after my previous Epson scanner stopped working after 10 years

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I bought it for scanning old photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This working for my needs. Well priced. Easy to store with its slim design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for to replace an old scanner. Works great and is very easy to use as well. I'm very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Suited my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scanner, user friendly but a little bit slower than I would like

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I wanted...works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a scanner to digitize documents to reduce paper storage. This works well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    simple easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple easy to use, it works as expected. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    Good photo scan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanning old photos in to computer and get good results.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    For $80 it's fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $80 it's fine. Not a speed demon and a bit loud, but it gets the job done with standard features for the price range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner was easy to set up and easy to use. I would definitely recommend to anyone needing a scanner at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old scanner was terrible. This is wonderful. The only thing that is a drawback is that the online functions don't work on my Mac. I can't scan directly to google drive or anything like that That's not a scanner issue I think that's a software issue.cchopefuly it gets updated

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Simple, nothing fancy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, nothing fancy but it is a solid performer within its limitations. Straight up scanning and faxing at an excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Great scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of photos to digitize and this scanner does them quickly. It has the abilty to make old photos look better.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality, Size

    Rated 5 out of 5 stars

    Nice addition to my home office.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my new scanner. It's small and lightweight - easy to take traveling. The scans come out just the way I want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what I need it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product for a novice. It works well. Only drawback is it only scans one page at a time. Which is fine by me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very simple. Software was wasy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use. Is just what I need. Will see about longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 4 out of 5 stars

    Good inexpensive scanner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a low-use scanner. Quality and resolution of scans is very good. Set-up was easy. Use is a bit cumbersome, hence the 4-star rating.

    I would recommend this to a friend