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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1064 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the Perfection V39 Advanced Flatbed Color Photo Scanner for its user-friendly interface, portability, and affordable price. Many users appreciate the ease of use, describing the scanning process as quick and straightforward. The scanner's compact size and lightweight design make it convenient for users to move around and store. While some users have concerns about the software being basic and the scanning process being time-consuming, overall, customers are satisfied with the quality of scans and find it suitable for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,064 reviews
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 5 out of 5 stars

    Great scanner for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the compact, sleek design. Very easy to use and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Easy to set-up and use. Reasonable price with quick shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my review is that it is an excellent product for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with an imac and it is working well. I was using a NEAT previously but they now charge for SW so I went to the Epson.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far! Easy to install and use. Great resolution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for scanning my family photos. Slim design. Not that fast though. And I Wish the software was a bit Better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 5 out of 5 stars

    Great scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Produces very good copies. Scanning is a breeze and the process is fairly quick.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    eh. so so.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does scan. yes. and the quality is good. not great. it's a bit cumbersome to use with custom settings. and the thing makes noise ALL day long. drives me crazy

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi lisajl32, thank you for your feedback on the V39 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V39/s/SPT_B11B232201#questions. Your scanner includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Pros mentioned:
    Ease of use, Scan quality

    Rated 5 out of 5 stars

    Great inexpensive scaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great versatile portable scanner. Good resolution and easy to set up and use .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big disappointment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in function. Planned to use for scanning photos. Specs said it could scan multiple photos at a time into separate files - haven't been able to make this happen.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi DavidS, thank you for providing feedback on your Epson Perfection V39. We apologize for the disappointing experience you were having and will be sure to pass the information along to our product teams. Should you need assistance in the future, your product comes with free lifetime tech support, and we’d be happy to help. You can call Epson Support at (562) 276-4382 between 7am - 4pm (PT), Monday - Friday. Regards, Tony – The Epson Team Epson

  • Rated 5 out of 5 stars

    Cut Grass For Ever!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Awesome Awesome Gift For A Real Man In America

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    What I was looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems very cheaply made but so far so good. I have lots of photos to scan. It is such a great feature to be able to scan multiple photos at once and the scanner recognizes the fact there are multiples and separates them. Happy I made the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 5 out of 5 stars

    Great scanner for my art work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the scanner, easy to use. The color scan of my art is Beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Esay set-up and portable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up, light weight, I use this for genealogy records.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its an okay item, not super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I haven't learned how to use it properly but it seems a little bulky when it comes to using it to scan things for ebay for instance. i'm finding out the best way is to preview first, then edit around the item, which is not what i wanted. maybe there is a way to do it automatically but I haven't found a way.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 5 out of 5 stars

    Great Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this scanner! So easy to use and Can do multi pics at a time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NO BRAINER!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a "no brainer"!! Consumer reports stated this peripheral was "The most BANG for your BUCK". They were absolutely correct. Feature-packed, ridiculously easy to set up, even easier to use!! I'm very pleased with my decision to purchase this product! I highly recommend this product and give it a GOLD "Bob's thumbs up" rating!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanning old photos they come out horrible , colors are way off , extremely grainy . As for paperwork it works great Have not used it on new photos or stitching large photos yet but it is supposed to work

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi MattM, we thank you for your feedback and apologize for the disappointing experience you’re having with your Epson Perfection V39. We’ll be sure to share the information with our product teams. If you have any other concerns about the product, we’d be happy to help. You can call Epson Support at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Tony. – The Epson Team Epson

  • Pros mentioned:
    Price, Scan quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good interface, excellent quality and great price point.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Basic scanner

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scanner is light, thin and works well. I can remember the first scanner I ever had and this is a huge improvement. The one complaint is that the software you have to use is so over the top for what you really need. I hate having to use their bulk software.

    I would recommend this to a friend