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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1064 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the Perfection V39 Advanced Flatbed Color Photo Scanner for its user-friendly interface, portability, and affordable price. Many users appreciate the ease of use, describing the scanning process as quick and straightforward. The scanner's compact size and lightweight design make it convenient for users to move around and store. While some users have concerns about the software being basic and the scanning process being time-consuming, overall, customers are satisfied with the quality of scans and find it suitable for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,064 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Solid Basic Scanner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scanner is pretty basic but for documents really fits the bill. Fairly light weight but has worked well as long as we have had it.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Great scanner for documents and photos>

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price Great Product. Use it daily to scan personal documents to keep on separate digital reacord. Scanner is fast and accurate.Saves me a trip to the printing and scanning store.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Very cool scanner!q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great scanner that can be used for many different types of documents. It has a thin profile, is sleek and appears to be high quality. I had no problems scanning dozens of documents and sending them to my PC for email.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scantastic Voyage...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom wanted this for scanning family photos and it does a pretty solid job. It also has software that makes it easy for less computer savvy people to operate a scanner. We are using it on a Mac, though I'm sure it works even better for PC. It's really fast and fairly silent (at least relative to the last scanner I owned). We did end up getting a replacement because the one we picked up from the store had broken glass, but BestBuy had a replacement shipped to our house in a couple days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use, Great for Scanner Newbie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eady to set up and use. Using mostly for PDF scans/creation. The "Stitch" works like magic!!

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    Great for Photos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this scanner to scan in old photos. Does a pretty good job. The colors are accurate and not washed out. Does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    Good Bargain Scanner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the fastest scanner you can fine but what do you expect for $100? Creates quality scans.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old technology....I returned it because it wasnt suitable to my needs.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello BarrettP, we appreciate your time in sharing your experience with your Epson Perfection V39 scanner. If you have questions and/or need assistance with another model that better fits your needs, our Epson Support Team is available to help and can be reached at (562) 276-4382. We greatly appreciate your business, and we hope you have a wonderful day. Sincerely, Tony — The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this scanner several times so far and would recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner works well. If you are looking to transfer your old photos to digital, this will do if for a cheap price. On the downside, I wish there was a way to do it quicker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Photo Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son-in-law and so far he loves it. Do not know of any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Great Scanner!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought to scan some photos in for a funeral. It was simple to use and fairly fast in terms of scan times. Quality of the photo scans was very good.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Not Epson's best effort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the scanner itself that rates a mere two stars, although it seriously could use an on/off switch, it's the scanning software that accompanies it prompts me to rate it so low. After scanning two to three pages, Epson Scan will either freeze or pop up a message box claiming that it cannot communicate with the scanner. You then need to close and relaunch the software to continue. I read a post by someone who contacted Epson support in Europe about this very problem and was told that the problem would be escalated but, for now, they should run the software in compatibility mode in Windows 10. That does get you an extra two or three scans before it freezes, but what's distressing is that the bug report was made in 2018. Buried in C:\Program Files (x86)\EPSON\Epson Scan 2\Core\es2launcher.exe is an alternative called Epson Scan 2 which, regrettably, also needs to be run in compatibility mode, but will give you a couple of extra scans over the regular Epson scan before it to decides to take a nap. One must be grateful for small blessings.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello SKP49, we're sorry to hear you're having trouble with the Perfection Epson V39. Your Perfection Scanner is backed by a 1-year Limited Warranty and includes free lifetime tech support. Our support team would like to hear about the specific issues you're experiencing and can be reached by phone at (562) 276-4382 Hours: Monday - Friday, 7 am - 4 pm PT. We look forward to your call. Kind Regards, Kevin - The Epson Team. Epson

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly a little over two years with minimal usage, and it no longer turns on. The software is mediocre at best. Was ok while it worked. Going to have to look for something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful scanner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a professional so I love this scanner. It works very well!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice Scanner

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this scanner. It has great image capture and is very lightweight. I keep it stored in its box, but it can easily rest on a small table or on a shelf in a computer desk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sacnner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quality scanner for saving old pictures and documents. Worked as intended and with easy instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Epson 39 superb OCR machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb piece of copying equipment. OCR software works perfectly, even on uneven or torn documents. Superb superb superb superb have I hit 50 characters yet? Superb superb oh come on

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a scanner that would be easy to use and would quickly help me digitize mounds of paperwork. It has been good at doing photographs as well.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    good scanner for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner can scan good copies of photos easily. It is not very fast but for a little more time the quality is better.

    I would recommend this to a friend