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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1064 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the Perfection V39 Advanced Flatbed Color Photo Scanner for its user-friendly interface, portability, and affordable price. Many users appreciate the ease of use, describing the scanning process as quick and straightforward. The scanner's compact size and lightweight design make it convenient for users to move around and store. While some users have concerns about the software being basic and the scanning process being time-consuming, overall, customers are satisfied with the quality of scans and find it suitable for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,064 reviews
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanner does everything I need it for. Perfect for documents and images I need scanned for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scanner, has changed my business! Excellent resolution!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use..powered thru usb cable backwards compatible with windows 7 and xp

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great scanner...low price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to beat the quality-price point. The software included is also excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Good scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good scanner. Low cost and decent quality. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Scanner

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great! Was able to scan and download over 1000 pictures

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good scanner no noizy the hardware I downloaded from their website

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for travelling. Lightweight and compact. Quick set up right out of the box!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use flatbed scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took to National Archives to scan old documents. VERY easy to use. No brainer for husband.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does well at determining the type of document to be scanned. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Great scanner for my recipes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does a great job scanning my recipes and also for submitting rewards to my vitality program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality product at good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scanner. Easy to install and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use scanner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a replacement scanner to scan antique family photos with high resolution so all family members can make the copies they want. This scanner does 45 dpi to 1200 dpi. Which is perfect for my use. It is extremely light weight so I can travel easily with it and my laptop. I only wish it were faster, but the detail I want takes time. I completely recommend this Epson Perfection V-39 scanner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Totally Portable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powered by USB port allowing me to do genealogy research and capture documents and pics in remote locations with laptop without need of external power supplies. Corner alignment is not great. If you seat a pic in the corner, it crops approx 1/8 inch along the top and one side.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work for a little while and after a few months it quit. If you buy it, make sure you get the warranty.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi ChristineM, we apologize that you are having issues with your scanner. Your Epson V39 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Tony – The Epson Team. Epson

  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Scanner

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It scans just fine, software is easy to set up. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scanner works Great I would Recommend this Product to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best photo scanner I ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I began a project to scan all my old photos, but the image quality of the self-fed models wasn't yielding the level of quality I wanted. I chose to go this route, even though the project would be more time consuming, the resolution cannot be beat. If you are looking for a high quality photo scanner, this is the one to get - small in size, USB powered and easy to use,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Economy Priced Scanner Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner was relatively cheap but it works great. Easy to use and easy to set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not recommend this Epson product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought device to replace a V39 that was not working. The new unit also did not work with my computer so I returned it. Best Buy honored their end of the transaction. I think it is a software or design of the contact point for connector cord issue, since changing the connector cord also did not help. I contacted Epson- initially did not want to acknowledge problem. After speaking with 3 different levels of CSR agents they agreed to give me a discount on replacement which I had to purchase on Epson website.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello SLKSLK, we apologize for your disappointing experience with the V39 scanner. Epson considers all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. Hopefully, we can assist you with a future product. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT.
      Sincerely, Sam - The Epson Team. Epson