Customer Ratings & Reviews
- Model:
- B11B232201
- SKU:
- 3700476
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the Perfection V39 Advanced Flatbed Color Photo Scanner for its user-friendly interface, portability, and affordable price. Many users appreciate the ease of use, describing the scanning process as quick and straightforward. The scanner's compact size and lightweight design make it convenient for users to move around and store. While some users have concerns about the software being basic and the scanning process being time-consuming, overall, customers are satisfied with the quality of scans and find it suitable for their needs.
This summary was generated by AI based on customer reviews.
Works well. Convient size.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to scan photos with auto-crop. It does the job but has to pass over the photos for each scan, i.e. 3 passes for 3 photos on the bed. My old Canon could do it with one pass.
I would recommend this to a friendNice replacement for my old HP scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my old (and now defunct) HP G4050. This is much more compact and has done all that I required of it so far. Not sure if the smaller scanning surface will eventually be an issue for me, but expect that won't be the case.
I would recommend this to a friend- Pros mentioned:Ease of use
excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to work my wife is very happy to used it
I would recommend this to a friend - Pros mentioned:Price
A++++++
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So hard to find one of these anymore. Works great and great price
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super user friendly! Recommend it highly for your picture projects!
I would recommend this to a friend Reliable, good online customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didnt work out for me, my fault entirely, but BB customer service online was easy to deal with and quick.....thats why I like check here first for my electronics and stuff
No, I would not recommend this to a friendBad out of the box. Poor quality and bad software
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scanner came with big chunk of dust under glass that could not be cleaned off. Had a hard time connecting to the PC for power. Tried three different USB ports and finally one worked. When connected, had to restart software periodically after it stopped working and had to reboot PC a few times when power stopped via the micro USB cable. Could not select highest 4800 dpi setting due to errors. Highest setting that would work was 1200 dpi, which was good enough for small photos but not for larger ones. Especially with the dust showing up on every picture. Was able to scan more than one picture at a time, but no more than 3 due to having to space them apart enough for software to recognize individual ones. Auto rotate did not work well and had to rotate most by hand. Some software GUIs were unreadable since it did not scroll or allow for resizing of box to perform selections. Returning to store.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello mmon, we appreciate your time sharing your experience with the V39 scanner. Epson considers all feedback to improve the performance and quality of our products. Your scanner includes free technical support for the life of the product. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V39/s/SPT_B11B232201#questions. If you have any questions, our Epson Support Team would be happy to assist you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Sincerely, Sam - The Epson Team
- Cons mentioned:Noise level
Epson not to my perfection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this scanner it is Loud and slow !!!!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Rose, thank you for your feedback. We are sorry to hear that you are having issues with the scanning speed of your Epson Perfection V39 scanner. Scanning speed can be affected by the resolution, document mode, and the size of the document. Try adjusting scan settings and consult the online User’s Guide, found here:https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V39/s/SPT_B11B232201. If, after completing these steps, the issue continues, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team.
- Pros mentioned:Scan quality
Eady to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact I can scan any picture or documents
I would recommend this to a friend - Pros mentioned:Weight
Archiving old photos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect light weight scanner to scan & archive all my d photos!
I would recommend this to a friend Work from home essential
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was purchased for my son who is working from home like everyone else. He is very satisfied with the performance of this scanner. He works for a company located in Freehold, NJ which pretty much makes this product essential. Very easy ordering and pick up! Thanks again, Best Buy.
I would recommend this to a friend- Pros mentioned:Ease of use
Great scanner for simple projects.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and does a decent job of what I needed to do.
I would recommend this to a friend - Pros mentioned:Scan quality
Does a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job without having to spend a lot of money.
I would recommend this to a friend - Pros mentioned:Ease of use
Works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, install and easy to use. Works great.
I would recommend this to a friend Good for photos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to scan photos and it does a really good job doing so. The interface is a little outdated and could use some work. The speed of scanning is average but worth the money.
I would recommend this to a friend- Pros mentioned:Scan quality
Great Scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with Windows 10 and scanning is quick!!
I would recommend this to a friend Flimsy feeling but works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave the Epson Perfection v39 four stars because it feels flimsy. Other than that, the software for the scanner is great and the scanner works great so far.
I would recommend this to a friendLove this scanner!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in the process of scanning all my photos (about 2000). The best part about this scanner is that I can scan 4 pictures at a time (as long as they fit on the scanner bed with at least 1/4" between each) and the scanner recognizes 4 pictures and scans them as separate pictures.
I would recommend this to a friendGood general scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with a huge back log of photos. So far has performed without a hitch. The only issue is with high resolution scanning.... it takes a very long time and is not worth the wait
I would recommend this to a friendPretty good - when it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have scanned about 500 pictures so far. Unfortunately, the scanner often stops unexpectedly. I have to unplug it and plug it back in. Not sure what causes that. I'm still learning.
I would recommend this to a friend