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Customer reviews

Rating 4.3 out of 5 stars with 1064 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers find value in the Perfection V39 Advanced Flatbed Color Photo Scanner for its user-friendly interface, portability, and affordable price. Many users appreciate the ease of use, describing the scanning process as quick and straightforward. The scanner's compact size and lightweight design make it convenient for users to move around and store. While some users have concerns about the software being basic and the scanning process being time-consuming, overall, customers are satisfied with the quality of scans and find it suitable for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,064 reviews
  • Rated 5 out of 5 stars

    Easy to Use even for a 74 year old lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently purchased this Epson Scanner to replace my old Canon Lide 200. The installation was very easy and I have already used it about 10 times. It will take me a little longer to get used to the difference in the software between the two brands. At least I was able to scan and make copies right away.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatable with Win 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technically, this is appears a Windows 10 update issue, however, we are talking about Epson, not some kind of mams-and-paps store, they should stay on top of these things. Who do you think Microsoft will reply first: to me or Epson?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for lots of family photos.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can detect multiple pictures on the bed but you need about a quarter inch of space between them for the software to recognize it. Great buy. I've scanned over 1100 photos so far. I would not have attempted it if it weren't for the multi photo capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scanner for my home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact. Can keep in a bookcase. Good imaging. Uses power from USB so minimizes cords. I use it primarily for scanning documents. I believe it is a perfect fit for my uses and at a good price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little scanner

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well scanning photos and documents. It is a little difficult trying to save items, Takes some getting used to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good scanner for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ve really been happy with the production of this scanner. I scan in watercolor art and the printer really picks everything up. It’s much better than a standard printer/copier set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Photo Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works real well. Just what I was expecting. It's just much bigger than the unit it replaced.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stay Away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very poor. Not a great item at all and was instantly returned.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Luke, we apologize for your disappointing experience with the V39 scanner. Epson considers all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. Hopefully, we can assist you with a future product. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Wonderful Scans!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner and its associated software is easy to use and has done a wonderful job of scanning old photographs and bringing them back to "as new" or better through the color correction software. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Scanner

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to do some away from home scanning. Worked very well. Can’t say I liked the software that came with it- hence the loss of one star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SCANNERWOES

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung scanner on my printer refused to work just when I needed it most. So a quick trip to BEST BUY and I had a scanner that works every time. Thank you BEST BUY!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Does simple scans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for beginners, simple scanner, easy to setup. Nothing complicated about this, great that it’s portable too.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Fish, thank you for sharing your experience with the Epson V39 scanner. We appreciate your feedback and will ensure it's sent to the appropriate product teams for review. If you ever need assistance, our support team can be reached at (562) 276-4382; Hours: Monday - Friday, 6 am - 8 pm PT; or visit https://epson.custhelp.com/app/ask/p_model_name/Epson%20Perfection%20V39 to send us an email. Additionally, Epson provides useful information, including FAQs to help you troubleshoot most problems, on the product support site at www.epson.com/s/SPT_B11B232201. Kind Regards, Bobby D. - The Epson Team. Epson

  • Rated 4 out of 5 stars

    Solid scanner, good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software to scan is a little limited, such as only 1 page per scan. Some times a little touchy, need to rescan. Overall good entry level scanner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive but does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this, so I could scan photos. There is nothing fancy about this scanner, which is exactly what I wanted. It does the job, and I didn’t have to spend a lot of money or mess with a lot of features I didn’t need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple scanner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just a thin scanner - needed for travel Going to visit family back home and needed a small effective scanner

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope. Not for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't come with a micro USB. Can't get it to work with my Adobe creative cloud based software. Not the Epson scanner upgrade I was hoping for. Wish I could return it, but sadly didn't open and test it right away. Best Buy Return window is so short. Very unhappy with this purchase.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello SarahW, we apologize for your disappointing experience with the V39 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V39/s/SPT_B11B232201#questions. Your scanner also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 4 out of 5 stars

    Good Scanner !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Scanner ! Still trying more functions ! The scanning quality is not so good if the original doc printing is light !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner replaced a HP flat bed scanner that did not work windows 10. HP did not update the drivers. This replacement Epson flat bed scanner, works great with Windows 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good scanner with software.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using scanner to archive older family picture. Hardware works very well. Software made the older pics look very good bu restoring color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent scanner that has a bonus feature...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... that not many scanners or printers have - which is it's ability to be powered by a regular USB cord, so that you can even use your phone or a battery pack to power this , anywhere!

    I would recommend this to a friend