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Customer reviews

Rating 4.3 out of 5 stars with 1064 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the Perfection V39 Advanced Flatbed Color Photo Scanner for its user-friendly interface, portability, and affordable price. Many users appreciate the ease of use, describing the scanning process as quick and straightforward. The scanner's compact size and lightweight design make it convenient for users to move around and store. While some users have concerns about the software being basic and the scanning process being time-consuming, overall, customers are satisfied with the quality of scans and find it suitable for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,064 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    slim line portable scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanner is good for portable scanning needs for genealogy purpose for which it was purchased. It works well for my purposes in traveling to courthouses, historical societies, etc to scan documents for genealogical research.l

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Great, inexpensive scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive scanner. I had a little difficulty getting it installed on my computer but found directions online that were more specific then what was included with scanner. Those directions made it easy to install. Every once in a while it stops scanning but I just have to close it and re-open it and everything works fine again. I am in the process of scanning thousands of family photographs and it is doing the job well. Good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Easy set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to scan a bunch of family photos and this scanner did a great job. Took us about 1 hour to scan about 90 photos. I would recommend this product especially being the cost was below 90.00. Great buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy & Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need this for the office. The scanner does exactly as stated. Slim and sleek. We use this to scan documents to be email to our clients or for inhouse. One button does it all. We didn't want the all-in-one machine because didn't have much room for anything else on the desk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    V39 User

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this scanner. It has done everything I have wanted it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up. Quality of scan is great! Scans pretty fast too. Very happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Epson Scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Epson Scanner!! So excited to scan all our photos to a thumb drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple And Compact

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and it does basic scanning very nicely and easily. Software is quite simple to follow. It does not allow for much customized work, however.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up. I like that it doesn't require a power cable to use. It gets power from the USB. I have used it with both my Mac Mini and MacBook Pro. It is very simple and portable. Just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great no frills scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to setup (only requires a USB cable to operate) and runs flawlessly with Win 10. Good purchase, if you're looking for a basic scanner that requires no separate power adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Espson Scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fast and compact. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    Excellent for black and white documents

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the scanner. Had a few issues and uninstalled software and reinstalled to fix a few problems with scanning. I find that the connection with supplied USB plug to back of scanner is very touchy and you get warning on computer screen (Scanner not found or connected.) You check to be sure it's in proper and tight and it works. The control buttons on front of scanner only work with them scanning to PDF. I can live with that. I am happy so far that it scans what I want, when I need to scan papers. I won't use as much as others do but for the money, it will serve my purpose.

    I would recommend this to a friend
  • Cons mentioned:
    Power, Software

    Rated 1 out of 5 stars

    Poor Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like this machine is hit or miss. Had trouble installing the software and had to re-install the software the next use. The USB power is very flimsy and the unit has trouble powering on. I can not recommend this product. Actually, I do not understand how it received so many 5 star reviews.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello akaroads, we apologize for your disappointing experience with the V39 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V39/s/SPT_B11B232201. Your scanner also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    good basic photo scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality, slow to scan especially at slightly higher 300 dpi resolution, no feeding option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson photo scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a fine job scanning photos to make a slide show video for a party

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It's Really a 24-bit Scanner, Buyer Beware!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the specs on the box indicate this as a scanner capable of 48-bit depth input, it is only capable of 24-bit. You may not notice this if you are simply scanning photos for home use, in which case this scanner will probably work for you. But if you are buying a scanner in order to scan fine art to send to your print guy (like I did), this is a big problem unless your work is all black and white, because 24-bit color scanners are not capable of picking up some of the deeper color tones. I realized this was not really a 48-bit scanner when there was no option in the pull-down menu to scan in 48-bit mode. The Epson technician I talked to over the phone told me himself that, although it says it's capable of 48-bit, it really only offers 24-bit, and that the scanner I want is another model -Epson Perfection v600- which costs about 209.00. So buyer beware. If you want 48-bit, this is not the one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 5 out of 5 stars

    Epson scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product - easy to set up, easy to use. scans quickly and the images are great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 5 out of 5 stars

    Epson Photo Scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good. Easy to use. Clarity of scanned photos or documents is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Price. Good Quality. Not User Friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product, but very vague instructions for set up. Also not user-friendly in my opinion. However, if you are looking for a decent photo scanner at a great price, this is fine.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi user865291, thank you for taking the time to post a review on your Epson Perfection V39 Photo Scanner. If you have questions or need assistance, the Epson Support Team would be happy to help. You can reach them at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Regards, Dylan. – The Epson Team. Epson

  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    worth for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was great to use but have little hard time to make it work at the begging. the images are great and still try to find out how to send the scan doc to emails. i like it so far.

    I would recommend this to a friend