Customer Ratings & Reviews
- Model:
- B11B232201
- SKU:
- 3700476
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the Perfection V39 Advanced Flatbed Color Photo Scanner for its user-friendly interface, portability, and affordable price. Many users appreciate the ease of use, describing the scanning process as quick and straightforward. The scanner's compact size and lightweight design make it convenient for users to move around and store. While some users have concerns about the software being basic and the scanning process being time-consuming, overall, customers are satisfied with the quality of scans and find it suitable for their needs.
This summary was generated by AI based on customer reviews.
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, within 24 hours it developed a line through the pictures. I could scan around on one side or the other, but bigger pictures all had a line up the middle. I returned it.
No, I would not recommend this to a friendDoes not scan multiple photos like it says it can
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're purchasing this because you want to scan multiple images at once, look for another product. This is not the scanner you want. Whatever Epson software is supposed to scan & detect separate images doesn't work. Using on MacOS Big Sur 11.2 and on a 2017 Macbook Pro.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Alec, your Perfection V39 scanner includes free lifetime tech support, and we're here to help. In order to scan multiple photos on the scanner glass, each photo must be positioned at least 0.8 inches (20 mm) apart from each other. For further assistance, please reach out to our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team.
Item did not work.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Order the item online. Followed instructions, but the unit would not work. Seems cheaply made. Took it back for a refund. Hard to say if a working unit would have been a higher rating.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Rita, we're sorry that you were not satisfied with your Epson V39 scanner. Epson considers all feedback to improve the performance and quality of our products. Hopefully, we can assist you with a future product.
Sincerely, Sam - The Epson Team.
Don't by this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this rarely for almost two years. Not getting on probably the cable for connecting to the PC is faulty.
No, I would not recommend this to a friend