Customer Ratings & Reviews
- Model:
- B11B268201
- |
- SKU:
- 10102458
Customer reviews
Rating 4.3 out of 5 stars with 291 reviews
(291 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 5 out of 5 stars
Versatile
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Epson V39 Flatbed Scanner II to see if a standalone scanner would prove useful in our household. After considerable use, this scanner did find a niche spot in our lives. The scanner offers versatility for scanning various items. The Epson V39 II flatbed scanner, like its predecessor, is small and compact. I would envision its purpose being geared toward the home or home office. Out of the box, the unit is sleek and lightweight, making it a perfect desk side companion. The scanner connects to the computer via a USB 2.0, I would have preferred to see a USB-C cable though. The setup is adequately quick, our personal home computers all use Windows 11, and it was really plug and play after a couple of check the box downloads. The scanner offers a maximum scanning resolution of 4800 dpi. My experience is that the resolution of the scanner is good but is less than great once you start to zone in on the image. The printer offers a myriad of modern day useful tools through the Epson ScanSmart software. We pulled out our high school and college day pictures from the nineties and early two-thousands and really appreciated the color restore feature. The scanner shined for my daughter, who is a pseudo digital artist, by allowing her to scan in photos & text pages from her manga book collection to work into her artistry. By using the OCR software and importing editable editions to several notable applications. The scanner's lack of a feeder as a standalone flatbed scanner is a bit annoying at times but not a deal breaker. Scanning speed and overall quality of resolution varied by the scan as dictated by the media being scanned and the scanning mode selected. The scanning process can be super-fast for uncomplicated text documents but is not overtly fast with higher resolution scans, nor is it slow though. I did find the kickstand more of a gimmick novelty and did not use it but when my wife was editing old photos, she was using it and said it made getting the pictures on and off easier for her. I rated the scanner five stars because the scanner does exactly what it advertises it will do. It is a multipurpose peripheral that is compact and convenient. The unit offers great resources through the Epson software and could be a friendly addition to any working space.
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
I would recommend this to a friendRated 5 out of 5 stars
Epson scanner purchase from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great hardware - works great right out of the box. Updated driver and associated app for my Mac. This was a great purchase at a great price - from trusted Best Buy
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
I would recommend this to a friendRated 5 out of 5 stars
Share Those Old Photos With The World
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This scanner is compact and lightweight with an optical resolution of 4800 dpi and can scan photos and documents very quickly. It comes with a micro USB to USB-A cable to connect to your computer and a setup guide. On the back of the scanner is a little kickstand so that it will sit upright. Setup is simple. You will need to download software for any computer you are going to use this on, plug it in and follow the instructions. The software you download from the Epson website has Epson Easy Photo Fix, which helps bring more color to your photos if they are a bit faded, removes red eye and even removes dust and scratches from your old photos. There are four buttons to make things simpler where you can just press to scan, copy, and share your scans. When saving photos, you have the option to save to your computer or cloud storage. Your digital images can be saved in a number of formats like JPEG, PDF and Bitmap to name a few. I like that you can put a few photos onto the screen and once it has scanned the photos, they will be cropped into individual pictures, saving you time if you have a lot of photos like my daughter does. Since this scans at a 4800 dpi resolution, you are able to capture more details in the things you scan. This is a document/photo scanner all in one. I plan to use it for both documents and the photo scanning. It will be so much nicer to have all my paper files disappear. There will be little need for most of them, since I will have everything recorded in my computer files. My daughter loves photography and the scan is excellent for making the sizes vary and putting them in frames for her to display. The scan really does her photography justice because of the Easy Photo Fix. I highly recommend this scanner for its ease of use, speed in which it scans and the software especially for fixing older photos.
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and useful… Great value product. 100%
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
I would recommend this to a friendRated 4 out of 5 stars
Epson flatbed scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it's supposed to do. Was impressed at the quality of resulting docs.
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
I would recommend this to a friendRated 3 out of 5 stars
Have not opened the box yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not opened the box yet to use it. Can’t give you a review because I have not used it.
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
I would recommend this to a friendBrand response from Epson
Posted .Hi DanS, thank you for sharing your experience. Should you have questions or need assistance, the Epson Support Team would be happy to help. You can reach them at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Rated 4 out of 5 stars
very nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice printer.Seems well made, large screen bed.
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
I would recommend this to a friendRated 2 out of 5 stars
Scanner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t scan small photos with much detail. Could never get the dpi to increase. Returned it because of the bad scanning quality
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi janet, thank you for taking the time to post a review on your Epson Perfection V39 scanner. We are sorry that you were not completely satisfied with your scanner. We will send your feedback to the product management team. Regards, Alissa A. – The Epson Team.
Rated 1 out of 5 stars
Maybe it was the Epson site online, or the scanner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get the software uploaded at all. My laptop was connect full internet strength and it would get to download and say it failed to connect to internet…. However I was online at the time and even opened a second tab online and went back into the website just to get the same message. So obviously I was connected to internet.
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Jstudent999, we apologize that you are having issues with your scanner. Your Epson Perfection V39 II includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work. It won't recognize the USB cable connected between my computer & the scanner. Nothing but trash. Do not recommend.
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi JoC1, we apologize that you are having issues with your scanner. Your Epson Perfection V39 II has a one-year warranty and includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Rated 5 out of 5 stars
Works great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my grandfather when his original scanner stopped working post Windows 11 upgrade.
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
I would recommend this to a friendRated 5 out of 5 stars
good scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the price it is well worth it. Just have to remember it only does 300 dpi but otherwise just fine.
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent photo scanner!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent photo scanner that works better than more expensive ones!
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
I would recommend this to a friendRated 1 out of 5 stars
No connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This scanner was not compatible with my brand new lenovo windows 11 laptop. I carefully followed all instructions and it didn’t connect. For me, it was a waste of time.
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Informant, we are sorry to hear you are having issues with your Epson printer. Your Perfection V39 II includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Rated 5 out of 5 stars
Retired
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scanner once installed scans fast. And is OCR WHICH is great for editing pictures..
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
I would recommend this to a friendRated 1 out of 5 stars
can't use without drivers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Epson drivers are evidently not compatible with Windows 11. Have wasted countless hours with Epson support and have gotten different answers each time. Not willing to pay $39 for Geek Squad intervention.
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi NinaA, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team.
Rated 5 out of 5 stars
So far I like everything about it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does its job very well and is an excellent value.
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
I would recommend this to a friendRated 1 out of 5 stars
Scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a new computer with windows 11 and this could not download the hardware, called customer service which sent me the same link I was using to download and still wouldn't work and they didn't know so I just returned it.
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi MattS, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team.
Rated 1 out of 5 stars
Difficult to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a hard time setting it up on my MacBook Air. Finding the correct cord was frustrating.
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi ForrestM, we are sorry to hear that you are experiencing issues with your printer. Your Perfection V39 II includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team.
Rated 5 out of 5 stars
Family Photos Perfect Everytime
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this scanner, my old family photos look beautiful!
This review is from Epson - Perfection V39 II Color Photo and Document Flatbed Scanner - Black
I would recommend this to a friend












