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Customer reviews

Rating 4.3 out of 5 stars with 297 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.2 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 297 reviews
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great!! just what I needed to scan my art work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and use. I would recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for the wife. She love the ease of transforming her pics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to scan images, so far it works as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to setup and user friendly. My kids did it all!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner was not compatible with my brand new lenovo windows 11 laptop. I carefully followed all instructions and it didn’t connect. For me, it was a waste of time.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Informant, we are sorry to hear you are having issues with your Epson printer. Your Perfection V39 II includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Epson Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to scan and save my stacks of photos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient design perfect for small spaces

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Perfect for everyday use. Fast scans and great results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Photo scanner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to scan old photos (50-70 years old) for a funeral slide show. Brought them back to life and was easy to scan multiple at once. The AI system is awesome on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson scanner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything that I wanted it to do. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for 2nd laptop in room opposite side of house from main computer and high end Epson scanner. Works fine but was difficult to install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent low cost scanner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner couldn't handle some black and white photos well.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi user410128, we apologize that you are having issues with your scanner. Your Epson Perfection V39 II includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, pictures come out great. Got all my pictures scan from albums.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not been able to make it work. Still trying

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Another good purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the first version which was also a good purchase; sadly it didn't last as long as I hoped / expected!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good idea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this and had a hard time installing, I even contacted Epson Support, they eventually told me it was faulty and to return, which I did. Then I ordered another of the same model, same thing. I even upgraded my operating system, checked the privacy/security, nothing. I would not reccomend this model.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi CarlaD, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    My second one in the V39 line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working reliably. Before this I had the V39 and that suddenly stopped working and I have no idea why. Hoping this one lasts.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Wouldn’t work with MacBook despite using the adapter. Don’t waste your time or money if you have a MacBook.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Sara, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your Perfection V39 II includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team. Epson

  • Rated 4 out of 5 stars

    Epson Scanner Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions for scanning are lacking so there is a learning curve. Took a while to figure out there are 2 different programs that you can use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice lightweight scanner to scan old pictures in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to give my 94 year old father something to do... scan in old family pictures. Works well but is a little confusing to set up with a Mac.

    I would recommend this to a friend