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Customer reviews

Rating 4.3 out of 5 stars with 309 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers commend the Perfection V39 II Color Photo and Document Flatbed Scanner for its sharp scan quality and ease of use. Many appreciate its overall performance, reasonable size, and user-friendly software. Some customers have expressed concerns about its connectivity options and compatibility with certain systems, while others find the kickstand unnecessary.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 309 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and use. I would recommend this to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson scanner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything that I wanted it to do. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for 2nd laptop in room opposite side of house from main computer and high end Epson scanner. Works fine but was difficult to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to scan and save my stacks of photos

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not been able to make it work. Still trying

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice lightweight scanner to scan old pictures in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to give my 94 year old father something to do... scan in old family pictures. Works well but is a little confusing to set up with a Mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson Scanner Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions for scanning are lacking so there is a learning curve. Took a while to figure out there are 2 different programs that you can use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs better instructions

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and operating instructions lack details and need work. I required assistance from Epson support which proved to be very courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My second one in the V39 line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working reliably. Before this I had the V39 and that suddenly stopped working and I have no idea why. Hoping this one lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the first version which was also a good purchase; sadly it didn't last as long as I hoped / expected!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Photo copy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good inexpensive color photo copier. Very poor black and white contrast. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, pictures come out great. Got all my pictures scan from albums.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Photo scanner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice scanner, small enough to store when not in use and love the removable lid to scan large photos

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Sandra, thank you for sharing your experience. We appreciate your business and value your feedback. Sincerely, Dylan – The Epson Team. Epson

  • Rated 4 out of 5 stars

    Scanner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great. Does everything is advertised it is a little slow, but other than that awesome piece of technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used a scanner made specifically for scanning photos or media, usually just the one attached to the printer, so I was surprised to the amount of detail it captures. I would definitely recommend it for anyone in graphic design or just scanning family photos.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent low cost scanner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner couldn't handle some black and white photos well.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi user410128, we apologize that you are having issues with your scanner. Your Epson Perfection V39 II includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Good for document scanning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the scanner for documents and it works really well, the text reads very clear The only issue is that you have to go 1 by 1 but once you get a hold of it you can scan a small document relatively quickly

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Versatile

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Epson V39 Flatbed Scanner II to see if a standalone scanner would prove useful in our household. After considerable use, this scanner did find a niche spot in our lives. The scanner offers versatility for scanning various items. The Epson V39 II flatbed scanner, like its predecessor, is small and compact. I would envision its purpose being geared toward the home or home office. Out of the box, the unit is sleek and lightweight, making it a perfect desk side companion. The scanner connects to the computer via a USB 2.0, I would have preferred to see a USB-C cable though. The setup is adequately quick, our personal home computers all use Windows 11, and it was really plug and play after a couple of check the box downloads. The scanner offers a maximum scanning resolution of 4800 dpi. My experience is that the resolution of the scanner is good but is less than great once you start to zone in on the image. The printer offers a myriad of modern day useful tools through the Epson ScanSmart software. We pulled out our high school and college day pictures from the nineties and early two-thousands and really appreciated the color restore feature. The scanner shined for my daughter, who is a pseudo digital artist, by allowing her to scan in photos & text pages from her manga book collection to work into her artistry. By using the OCR software and importing editable editions to several notable applications. The scanner's lack of a feeder as a standalone flatbed scanner is a bit annoying at times but not a deal breaker. Scanning speed and overall quality of resolution varied by the scan as dictated by the media being scanned and the scanning mode selected. The scanning process can be super-fast for uncomplicated text documents but is not overtly fast with higher resolution scans, nor is it slow though. I did find the kickstand more of a gimmick novelty and did not use it but when my wife was editing old photos, she was using it and said it made getting the pictures on and off easier for her. I rated the scanner five stars because the scanner does exactly what it advertises it will do. It is a multipurpose peripheral that is compact and convenient. The unit offers great resources through the Epson software and could be a friendly addition to any working space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson scanner purchase from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great hardware - works great right out of the box. Updated driver and associated app for my Mac. This was a great purchase at a great price - from trusted Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Wouldn’t work with MacBook despite using the adapter. Don’t waste your time or money if you have a MacBook.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Sara, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your Perfection V39 II includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team. Epson