Customer Ratings & Reviews

Great product for a great price!! Will buy again!!

The Epson flatbed scanner is a pretty good value for the price. I would consider other brands though such as HP

I have a new computer with windows 11 and this could not download the hardware, called customer service which sent me the same link I was using to download and still wouldn't work and they didn't know so I just returned it.

Works great! So far no problems at all. Good price.

Scan quality worse than those all-in-one printer. Not worth $120

Can’t get it to work on Windows 10. Where the heck is the driver software? Tried multiple sources but no-go.

Had a hard time setting it up on my MacBook Air. Finding the correct cord was frustrating.

The Epson Perfection V39 II flatbed scanner is the ideal solution for high quality photo and document scanning. While unpacking, it is nicely supported in the box with sturdy foam sleeves. It has some packing tape that needs removed from the scanner itself. In the box is also about a 4ft usb cable , and a quick start guide and some warranty literature. The scanner itself is very lightweight and is about the size of a laptop but a little over an inch thick. It had a kickstand on the bottom that will let the scanner set at an angle to to minimize desktop space , but then you need to keep the space in front of it clear so you can still open the lid to scan things. The scanner orientation is set at the front left corner so when it is on the kickstand, the item you are scanning can rest on the little ledge there is, but I found practically unless your document or picture is perfectly flat, it will always want to fall out of the scanner before you can get the lid closed. For me, I prefer the scanner in the flat position, but it is nice to have another option. Before plugging in the scanner to your computer, you will need to go to the Epson website and download the driver and software. After that is installed then the usb can be plugged in The front of the scanner has quick scan buttons that make it easy to send your scan different places. It has a pdf button that automatically saves a document as a pdf file, a email button that automatically creates a new email with the scan attached, a print button that automatically sends the scan to a printer, and just a regular scan button that will scan and send the image to your computer and open in the scan editor. Each worked pretty easily for me, but may require some extra set up depending on your computers settings or printers. The scan editor is pretty basic but allows you to do some correction to the scan and save the file how you want. The overall scan quality is very high. It scans at 4800 dpi/ppp and allows for many editing options while keeping detail. Prepare to have some storage space though, files scanned that high of quality can be very big in size. Overall, the ease of use, the scan quality and overall quality of the scanner make this a product well worth the buy if you have a lot of scanning to do.

Returned the unit for poorly designed software. Powered by micro usb. Power drain can compromise the motherboard on your pc or laptop.

I plugged in the scanner as instruons detailed and it did not work with my MacBook Pro

The Epson Perfection V39 II isn't much larger than a sheet of paper and the thickness of a laptop. It's thin, lightweight and because it's USB powered, there's no "power brick" or cord to deal with making it truly portable. It also includes a "kickstand" which allows you to store it vertically to save space. The lid lifts easily and is double-hinged allowing for you to scan thicker materials. It's even removable for large bulky items. The "start here" guide lists 2 models so don't make the mistake of downloading the incorrect software like I did. Fortunately, the great support people at Epson helped me sort out my error and everything went smoothly after that. Once downloaded, the Scan Smart software is very user-friendly. It even includes Easy Photo Fix which allows you to restore color to faded photographs. Other features include fit to screen, rotate, crop, and stitch - for joining multiple scans together into one image. The V39 operates quietly and can scan a letter in as little as ten seconds. There are four easy-to-use buttons on the scanner: 1. Scan to pdf 2. Scan to email 3. Copy 4. Scan and save These same functions are available within the software as well. You can even send your scanned documents to Google Drive, Drop Box, Ever Note, and One Drive directly from the software. The color scan recreates the image accurately, and colors are crisp and bright. The Epson Perfection V39 II is a great, compact scanner. It's size and functionality make it so easy to use at home or on the go. I give it a definite thumbs up!

The first one I purchased was defective. The power light came on, blinked and turned off. We called Epson tech support, and were told that was a sign that the unit was defective. I returned it and bought another one from Best Buy. It had the same problem, so I returned it.

Only worked for 1 year. I had to throw it in the garbage.

Color scanning was fine. Black and white photos were terrible.

Scanner has some driver issues. Never got it to work on any of our computers. We had to return it and buy a different model. The driver issue is pretty common once you start googling it.

This would not work with either my laptop or my tower.

Bought this to use with my mac pro. It is not compatible. I spent over an hour with geek squd (3 different people) and could not get it to work. If we plugged it into a usb port it would start, not with usb-c

Poor quality of photo scanning, pictures do not scan clear. Restoring software doesn’t work

no included software. after downloading somewhere other than Canada, which wanted to charge, it didn't work

Had to return it . Tried on two different laptops and kept getting an error message in regards to the connection on both laptops. Disappointed.