Customer Ratings & Reviews
- Model:
- B11B268201
- SKU:
- 6546531
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers regard the Perfection V39 II Color Photo and Document Flatbed Scanner as user-friendly, compact, and portable. They appreciate its high-resolution scans, USB power feature, and removable lid for scanning large photos. However, some customers have concerns about the scanner's software, connectivity, and compatibility issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Epson V39 Scanner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to use and install. Thin and easily portable.
I would recommend this to a friend Worth Every Penny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High quality, wide variety of functions at an affordable price.
I would recommend this to a friendGreat for Photo Digitization
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using this to digitize old family photos. It's ability to accept multiple photos to scan all at once is incredibly helpful. It will also crop and rotate images as needed to make sure none of the white background appears though sometimes a little manual adjustment is needed before saving the file. The software is a bit old fashioned feeling but it works so can't really complain on that front. All in all I would recommend this scanner.
I would recommend this to a friend- Pros mentioned:Scan quality
photo scanner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been looking for a great photo scanner like this!!
I would recommend this to a friend Software will not recognize the unit.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Epson software will not communicate with the scanner. I had to use a free 3rd party app that connected and worked beautifully with the unit. I was looking forward to the newer Epson scanner software since I love a previous version but, as I said, the software will not recognize the scanner. The scanner itself works very fast and has a good output.
No, I would not recommend this to a friendEpson quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a scammer, an excellent scanner. Previous Epson scanner provided 22 years of excellent service. I expect the same quality from my new Epson so I’ll be set for a long while!
I would recommend this to a friend- Cons mentioned:Usb
Won't install it's own software...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a simple scanner for work tasks. Uses old USB-A with a USB mini connector. Even though the laptop sees the USB plugged in the device doesn't install the software following the included instructions. It just sits, with a small slow flashing " When you plug in the USB cable the install will continue automatically". I'd call it a paperweight, but it is too light for that.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi LoriP, thank you for sharing your experience. We strive to improve the performance and quality of our products and will forward your feedback to the relevant Epson department(s). Should you have questions or need assistance, the Epson Support Team would be happy to help. You can reach them at (562) 276-4382; Hours: Monday – Friday, 7am – 4pm PT. Sincerely, Tony – The Epson Team.
- Cons mentioned:Connectivity
A real dud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dead on arrival. Arrived 3/12 but tried to unpack yesterday: did not turn on. Cannot be changed or exchanged after 15 days!!! Will never use Best Buy by mail. Thoroughly disappointed, and disgusted with return policy. How petty and what a shame.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi RoRo2022, we thank you for your feedback. We apologize for the disappointing experience you’re having with your Epson V39 II Scanner. The scanner is powered by a USB connection with your computer. Before connecting the USB cable, please follow the instructions on the Start Here sheet and make sure the scanner software is installed on your computer. The scanner will not work without the Epson software driver. Also, make sure to use the USB cable that is provided with your scanner. If the problem persists, please see the FAQs tab at https://epson.com/Support/v39 for helpful information and potential solutions regarding your scanner’s initial setup. Should you need further assistance, we’d be happy to help. You can call Epson Support at (562) 276-4382 between 7 am – 4 pm (PT), Monday – Friday. Sincerely, Dylan. – The Epson Team.
Great for the price!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent scanner at a very low cost. I'm very pleased with it so far.
I would recommend this to a friendDisapointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I checked the box to make sure that it was compatible with macOS 14, and it said everything from 11 and up is good --- not. Their website only has software downloads up to version 10 and it's impossible to access a download for any newer versions.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi StevenP, This link leads to Mac OS 14 drivers and utilities for your Perfection V39 II scanner https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V39-II/s/SPT_B11B268201?review-filter=macOS+14.x If you have any issues setting up your scanner please contact the Epson Support Team at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team.
EPSON V39 DOA -- DOES NOT WORK; DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this yesterday. It does not work! Tried two different Macbook Pros. The light does not come on, the scanner is not detected.
No, I would not recommend this to a friend