Customer Ratings & Reviews

Since the V550 comes with Digital Iced for 50-75 dollars less I went with the V550. Didn't need larger format capability. Works great and produces great JPG files from slides that were taken from the early 30's to the late 80's. Cleans up and correct to a point it is easy to fix in photoshop cc with out having to search for every dust mote and scratch. Shot is from Kodak Retina III C in 1970 at sunset. I just fixed the exposure at 1200 DPI. First one out of the box.

I Love my Epson scanner!!! Quality and ease of use is 2nd to none!!!

i have lots of negatives and dont know what they are. with the photo scanner i can figure out what negatives to print as pics. great tool!

I love photos and scrapbooking. I was looking for a quality scanner for home use to help convert my photos to digital. This scanner is worth the money and easy to plug in and use. I would definitely recommend it.

Easy to use. Scanned photos easily and converted the images really nice.

I purchased the scanner to reduce clutter and plan to shifting pictures over to digitials

I will assume from the other reviews that I just got a lemon. But every scan I have done looks fine in the preview. But the actual scans come out crooked. I even tried it on a different computer with the same horrible results. It goes back tomorrow. I feel bad because this has been so highly rated.

for some reason, the scanning software errors out when trying to scan negatives with my mac. I've updated, restarted, deleted, restarted, installed over and over. Called tech support, they said it was a hardware problem with the scanner. Exchanged it for a new one and the same thing is happening. Scans photos and documents fine, but not negatives. Saw other reviews online saying similar things. Would love a fix if there is one, otherwise, returning this one shortly.

It didn't scan to a WORD doc, as I was promised when I called Best Buy. It did not, and I am disappointed.

This was a fairly good scanner - until it died just weeks beyond it's warrantee expiration. Caveat emptor, I heard numerous similar stories from other owners.

Bought this to scan prints and slides. The slides look OK, but the prints are out of focus! I've tried the help section and various settings, but there is no way to set the focus of the scanner. This is very disappointing. My HP 8620 does a much better job on prints, plus it can scan to thumb drive and wireless to a computer. This Epson does neither. Don't waste your money unless you just want to do slides.

BAD experience with newer Windows 10 1804. Software hasn't been upgraded in 5 years. Freezes, calibrates forever.

I received the dreaded "cannot connect with scanner..." message. I spent hours crawling the every support page, faq and internet video. No luck. Reinstalls did nothing but waste time. My warranty expired in the 51th week (it's a one year warranty!).

Awful. Do not buy. Do s not work with any Windows OS from this decade.