Customer Ratings & Reviews
- Model:
- B11B198011
- |
- SKU:
- 9599259
Customer reviews
Rating 4.5 out of 5 stars with 1118 reviews
(1,118 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Perfection V600 Photo Scanner as user-friendly and easy to set up, even for those who are not tech-savvy. They appreciate the high-quality scans and the scanner's ability to handle various media, including negatives, film slides, and old photos. However, some customers have concerns about the outdated software, compatibility issues, the scanner's large size, occasional defects, and the time-consuming scanning process.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Epson scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best scanner, Nice product. Very professional scanner and job done perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Digital Images are Amazing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scanner was a bit difficult to find, I was lucky enough and found one. This scanner helped in my scanning old photos into digital format. The digital quality is amazing.
I would recommend this to a friendRated 5 out of 5 stars
Slides AND Photos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have over 500 slides to digitize, and this is the solution. My bonus is that it will do the same for photos (WAY more than 500!!!).
I would recommend this to a friendRated 5 out of 5 stars
Love this scanner!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scanned in my grandparents wedding photos that were yellow and now the colors are visible and so much clearer.
I would recommend this to a friend- Cons mentioned:Software
Rated 3 out of 5 stars
Difficult to get working properly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a user friendly scanner. Difficult to connect to computer and difficult to install software. Much more user friendly products on the product in my opinion
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello taterchip, thank you for sharing your thoughts on the Epson V600. Customer feedback is important to us. If you need assistance, Epson provides useful information to help troubleshoot most problems with scanning on the product support page at www.epson.com/s/SPT_B11B198011. You can also call our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Otherwise, we'll pass along your feedback to the appropriate product teams for review. Sincerely, Bobby D. - The Epson Team.
Rated 4 out of 5 stars
Great scanner for photo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My photo scans look good. I can place multiple photo at once, and the scanner automatically detects different photo, straighten each photo, etc. But do not place the pictures against the edge; It may mess up the photo border detection.
I would recommend this to a friendRated 5 out of 5 stars
Great Scanner for archiving family photos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Scanner for archiving family photos. Once you get the scanner up and running, all you need to do is insert the photos and push the scan button.
I would recommend this to a friendRated 3 out of 5 stars
Might be OK with a PC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Specs looked great and looked like a definite upgrade from my old Canon and the description said it worked with Macs. Well, it does work with Macs, unless you want to reduce the scanned area to take advantage of higher resolutions. Then you have to download a third party app called SilverFast, which allows you to reduce the scanned area, but not use higher resolutions. It's still an upgrade, but is not all I thought I was getting.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello ZebOxendine, thank you so much for your feedback. Your Perfection V600 scanner includes a 1-year Limited Warranty, plus free technical support for the life of the product. If you need further assistance, our Advanced Support Team can be reached at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Once again, thank you. Kind Regards, Bobby - The Epson Team.
Rated 3 out of 5 stars
Works but not compatible with Windows 11
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scanner works as advertised but so far it is not compatible with Windows 11 and Epson 1st tier customer support people aren't aware of this. Every time I want to use it I have to reinstall the driver and Epson Scan Utility v.3.9.3.1 and restart my computer, which is a pain. Epson advanced tech support gave me some temporary work-arounds which didn't work, and said that all I can do is put up with it and wait for a Windows 11 update that supports it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello DavidB22, we thank you for your feedback and apologize for the disappointing experience with your Epson V600 scanner. We’ll be sure to share the information with our product teams. If you have any other concerns about the product, we’d be happy to help. You can call Epson Support at (562) 276-4382 between 7 am - 4 pm PT, Monday - Friday.
Sincerely, Sam - The Epson Team.
Rated 5 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was quite delighted with how easy it was to use..The Photo program that comes with it is very good as well.I am able to enhance the color on the slides I copied. It is worth the time it takes to use the scanner.
I would recommend this to a friend- Pros mentioned:Scan quality
Rated 2 out of 5 stars
Epson Scanner is OK, companies support is lacking.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scanner produces adequate images. The documentation accompanying the scanner is substandard, leaving the user to a trial and error strategy of usage. The technical support from Epson is substandard. You receive a canned response, in my case a response that did not address the error message I was receiving, even though I typed the error message into my query. This is an OK scanner, but I wish I shopped around a little more.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello DAWit, we sincerely apologize for the disappointing experience you had with our customer support team and the V600. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We'll forward your feedback to the relevant department for review. Please give us another chance to assist by calling our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team.
Rated 5 out of 5 stars
Great scanner
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to scan some photos when my scanner broke down. I purchased this as a replacement and it works great.
I would recommend this to a friendRated 5 out of 5 stars
Excellent scanner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent scanner, it's possible to do 12 film frames at a time which in itself is worth it over the v370 if you have a large project.
I would recommend this to a friendRated 5 out of 5 stars
scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scanner has been an excellent addition to our office equipment.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product to copy documents or to make.new pictures from old negatives. So far it has worked great with clear pictures, would recommend this item.
I would recommend this to a friendRated 5 out of 5 stars
Great scanner for watercolors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this scanner. I’m using it to scan watercolor paintings, which scanners usually blowout/miss colors on, and it has done a great job.
I would recommend this to a friendRated 4 out of 5 stars
The printer/scanner is very good but ...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The programing is somewhat lacking. Very trying when you have some pressure to get some work out and the doesn't work the way you thought it should. This is not the problem of BB.
I would recommend this to a friendRated 5 out of 5 stars
A great scanner for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the Epson V600. I can now scan not only photographs but the many slides that I needed to digitize, and with this scanner I can also scan negatives.
I would recommend this to a friendRated 5 out of 5 stars
Very good Scanner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most important with this item is to load all of the software provided by Epson for this item. Once this is done, item works exactly as specified.
I would recommend this to a friendRated 5 out of 5 stars
Excellent scanner
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this family of scanners for years. This one is great like all the rest of the scanners in the same family. I do a lot of scanning.
I would recommend this to a friend







