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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 152 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the PictureMate PM-400's excellent print quality and its ease of use. Many appreciate the printer's small and compact size, perfect for portability. The wireless functionality, enabling printing from phones via Bluetooth, is also a popular feature. Positive comments consistently highlight the vibrant colors produced by the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-152 of 152 reviews
  • Rated 1 out of 5 stars

    Little Epson with Little Strength, Terrible Memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer drops the whole setup over and over again, requiring you to, very annoyingly, go through the entire setup be listening to hundreds of beeps as you punch in your entire network name and password in again, and it is very case sensitive. After which it might just not accept it for some reason, believe it or not! Also it does not always recognize paper size. Would love a refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great photo printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, crisp and sharp pictures and compact printer .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous models had CF Card slots....this one does not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pictures not full color enough.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing pictures from an Iphone XR, which takes great pics, the printer could not get the colors of sky and background right. In all cases the colors were washed out, or lacking quality. I chose to return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    print

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints indoor pictures lighter than they are. It somehow catches any light you don't see.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    None

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Photo print out with lines going threw photos where you could see

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Epson PM-400

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First things first. Go to Epson's home page and download the latest drivers and firmware, this is a must. Once done follow the on screen directions to setup the printer. I did mine using WiFi. You could buy a cable if needed. The reason I gave it four stars and not five was the lack of knowledge about going to Epson's web page to download the drivers and firmware. After printing 12 pictures I was a little worried about the remaining ink level. So far no problems. But I would guess you may be able to print about 20-25 5x7 prints. Just to be on the safe side order another ink cart. Which I did. If ordering from Edson, then give yourself time for they are slow and so is shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    LOVE IT!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this the other day and today I was able to play around with it. I love how fast and the color of the prints come out. I also, have the canon selphy and love that one to. The reason why I got the picturemate is because it prints out not only 4x6, but also, 5x7 and 3 1/5 x 5 sizes. You can print up to 30 prints at a time. I also love the fact it's portable and printing pictures off with my iphone was a breeze once you download the app. I had no problems. I can't wait to start snapping pictures and then printing them right away from anywhere!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 4 out of 5 stars

    Good photo quality, but poor editing control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic color. Easy to operate. One thing I wish I had known however- when you print from an I phone the printer crops it however it wants. There is no adjustment. Wish I had purchased another brand that allowed for editing from air drop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Picture mate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to use. easy to hook up. Prints great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Cheapest long-term photo printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look no further. I put a ton of research into which photo printer is the most cost-efficient long-term, and this is the one. I had to do a TON of photo prints for a work event and the cartridges print about 100 photos, instead of 20-40 like other printer cartridges. The paper itself by epson is also a great deal. The prints look spectacular and the process of printing is very easy!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    photo printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the photo printer. Great pictures very easily printed.

    I would recommend this to a friend