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Customer Ratings & Reviews

Model:
ES-200 DOC SCANER B11B241201
SKU:
5705397
Your price for this item is $203.99
Clearance
The comparable value price is $239.99

Customer reviews

Rating 4.4 out of 5 stars with 590 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Workforce ES-200 Duplex Mobile Document Scanner for its ease of use, impressive scan speed, and compact size, making it convenient for various tasks. Positive feedback also highlights the duplex functionality and the scanner's lightweight design. However, some users found the software somewhat confusing and experienced occasional challenges with paper handling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 590 reviews
  • Rated 5 out of 5 stars

    Home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy to use while working form home during the pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect personal scanner

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the wife for her work at home scans. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience! will buy again! the product and the service both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was looking for a scanner; was happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Duplex, Scan speed

    Rated 5 out of 5 stars

    Fast Compact Scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing I noticed about this printer was it is super lightweight. I was pleasantly surprised. This is a great product , especially if you need to be mobile. I go to court houses a lot and scan mostly documents. I also am using it for family history documents while on the road and at home. I like that it was easy to set up and use. The windows software was an easy download and easy to install. I love that is has a 20 page auto document feeder and 2 sided documents capacity i is much better than my old scanner which is one page at a time. I really love that I can send docs directly to online storage accounts. It is fast! One of the features on the scanner is that you can power it with the AC adapter or the USB cord. You can also use AC power of it there is no outlet USB power from your computer. Overall : It is a fast compact scanner that produces high quality scans. It is light weight to travel with. You can turn paper documents into searchable editable files. It has auto crop. I would recommend this product. This is a review for the Epson ES-200 Document scanner that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor shipping of product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this and specifically chose MONDAY delivery. It was delivered on Saturday and I can’t locate it or get in contact with anyone.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello RyanH, we appreciate your feedback on the WorkForce ES-200 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-200/s/SPT_B11B241201#questions. Your scanner also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Tony - The Epson Team Epson

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup................................

    I would recommend this to a friend
  • Pros mentioned:
    Duplex, Scan speed, Size

    Rated 4 out of 5 stars

    Great compact scanner.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this scanner for almost two weeks now, and I have already used it to scan 15-20 documents. I have it at work on my desk, and it is so nice to not have to walk on to the other room and use the network scanner. This scanner is quick and simple to use once you figure it out initially. The included software makes it super easy to quickly scan a document. All you have to do is push the blue button, and it launches the program on the computer and make very high quality scans very quickly. I also love the duplex feature as it is time saving. I would definitely recommend this product if you need something simple and compact, though it would be nice to have the wireless version so you don't have to connect the USB cable. I gave the product 4 stars because the initial setup was a little confusing and took longer than I expected. Also because of its compact portable size there are a lot of little tabs and sliders that you have to flip and reposition in order to get scanning. Overall, now that I have it setup, I have had absolutely no issues with it at all. This is a review for the Epson ES-200 Portable Duplex Document Scanner that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gave as gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    review not available. Has not been setup yet Jananuary

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when it wants to work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner doesn't respond well to the software and it jams. I have tried to use it on several occasions and it didn't want to connect properly to the computer

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello MrsBee, thank you for your purchase and for taking the time to share your experience. Your Workforce ES-200 scanner is backed by a 1-year Limited Warranty and includes free lifetime technical support. If you ever need assistance, Epson provides helpful information, including FAQs and user manuals, on the product support website at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-200/s/SPT_B11B241201#questions. You can also contact Epson Support directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Once again, thank you. Kind Regards, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    No usable interface with email or the like.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife to replace another brand that died. Did not like that it had no usable interface like email and the like. Returned and got my money back and bought a ScanSnap. Happy wife happy life.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s an ok machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok machine. Gets the job done for the price spent. If you can spare a few more $ then get Epson WorkForce ES-400. That version is definitely better and worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed

    Rated 5 out of 5 stars

    Smooth Runner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work smooth, at good speed; i had zero jams; the quality was very good; i feel it would be a excellent investment; the construction felt good and solid;; i have had Epson in the past and they tend to hold up well;; with a steady to heavy daily work load. I have never encounter any problem since i got this ES-200 Portable Duplex Document Scanner . I like how great Epson features has , easy to set up and to scan and its powered by AC adapter or USB , Scan documents or ID very well and pretty clear. Create searchable PDFs . I would definitely recommend this scanner to anyone , already told my family and friends how good this scanner compare to my old one.This is a review for the EPSON ES-200 Portable Duplex Document Scanner that i receive free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed, Size

    Rated 5 out of 5 stars

    Compact and Efficient scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review for the Epson ES-200 Portable Duplex Document Scanner that I received free of charge to do a beta test and review. Epson ES-200 is a very well made, compact and sturdy scanner. It is very easy to setup. Everything you need, to setup and start using the scanner, is in the box, except for the software. The directions could have been better. Download and install the software before you hook up the scanner to your PC/Desktop. It can be powered either by AC adapter or USB. Scan speed is way faster if it is powered by AC adapter. Other than documents, it can scan receipts, bussiness cards etc. Scanned documents can be uploaded to Google drive, Sharepoint, OneNote or it can be e-mailed. Scan quality is good. I would recommend this product to my family and friends.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It no longer works as of today. I plug it in and it does not work.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Sauucy, we apologize for your disappointing experience with the ES-200 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-200/s/SPT_B11B241201#questions. Your scanner also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 2 out of 5 stars

    Bad Scanner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not know how so many people said this was a great scanner because I been having issue getting the file scanned to save onto my desktop. NOT sure if its the scanner or drivers but the machine runs great, however, I am unable to use this type of scanner/brand due to some driver issues with Windows 10. If you can wait for an updated driver release that will fix the capability issues than buy it,

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi HiTech, we apologize that you are having issues with your scanner. The Epson Es-200 scanner is Windows 10 compatible and if you are having issues with the driver, make sure to download the latest driver at the product support site https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-200/s/SPT_B11B241201
      . If you still have the scanner and have a moment, our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT.
      Sincerely, Matt– The Epson Team. Epson

  • Rated 3 out of 5 stars

    Hard to used

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to used, sometimes don't work, dificult to connect

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Jorgefer, thanks for sharing your experience with the ES-200 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-200/s/SPT_B11B241201#questions. Additionally, your scanner includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance. Epson

  • Rated 3 out of 5 stars

    Epson Workforce ES-200 Duplex Mobile Document Scan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice scanner. Jammed a couple of times, required system to restart. Easy to get lopsided and crooked scans.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi DannyB, we're sorry about trouble that you've experienced with the Epson ES-200. We're here to help. Epson provides useful information to help troubleshoot most problems with paper feed in the FAQs at www.epson.com/s/SPT_B11B241201#faq-8796127504460. You can also call our support team for assistance at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby D. - The Epson Team. Epson

  • Pros mentioned:
    Scan speed, Size

    Rated 5 out of 5 stars

    Great Compact Scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review for the Epson ES-200 Portable Duplex Document Scanner that I received free of charge to do a beta test and review. The Epson WorkForce ES-200 scanner is compact in size, and weighing only around 4 pounds. I was surprised how fast you can scan paperwork and business cards.You can scan up to 20 pages with the automatic document feeder. The scanner makes quality copies. Setup was easy, just go online and download the software to your computer I like the ability that once you scan your paperwork it is easy to send the copy to cloud storage, like Google Drive, Evernote. Also save a copy to your hard drive. If you need to send it by email to someone you are able to do that. The software is easy to work with and has many more features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked two times has never work since. I would not recommend to snyone

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Sparky, we apologize that you are having issues with your scanner. Your Epson ES-200 includes next business day replacement for the duration of the warranty and free technical support for the life of your product. If you still need assistance with this issue, please contact Epson Support at (562) 276-4300; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team. Epson