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Customer Ratings & Reviews

Your price for this item is $329.99

Customer reviews

Rating 4.7 out of 5 stars with 558 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the Workforce ES-400 Document Scanner's impressive scan speed and ease of use. Its compact size and reliable performance are also frequently praised, while some users point out occasional software issues and concerns about paper handling. A few customers also noted the lack of wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 558 reviews
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    A strong performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Neat desktop. The Epson is much better. More flexible, faster, quieter with more options.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scan (using TWAIN) documents on a daily basis. Quick and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson Workforce ES-400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scanner easy to setup and use, a great aid for transitioning to a paperless workspace.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great scanner for small jobs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner has been great it’s worked perfectly for our small business

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    FAST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to use. Great scan reproduction.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and works great! I would recommend this to anyone looking for a scanner.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things are working Great with this scanner. We have many of them in production.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, works great, tried the double sided and it was also quick. I'm very happy best choice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Scanner!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for work so I can scan documents at my desk. Very easy to set up and use.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Good Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it is relatively cheap by comparison to other units, its scanning software is not that great. If you already have Acrobat STD or PRO it is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This scanner Is a part of my workforce!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner and the version with WiFi (which I've also used) are both excellent functional bulk document scanners. I do a lot of document scanning and need one that Just Works... this is what one should say about their scanner... it Just works and keeps working and working when ever it's needed! I gave this 5 stars and it's my pleasure to review this item!

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Great Document Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast good quality scanner makes my previous work and makes it so much easier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner works great for office work and is so simple to use!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Keep buying more for our office!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We just keep buying more of these for our office.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is perfect for scanning both sides at the same time. It is very quick and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 4 out of 5 stars

    Made my Day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes the clutter away. I had 4 boxes of papers from military. Sacanned and save most of the paperwork on disc drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item for the office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved us so much time in our office. Fast and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 3 out of 5 stars

    Excellent scanner but lacks features for price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, somewhat larger than expected and takes more desk Realestate. No WiFi or direct to network option which for this price range is expected. Uses usb 3.0 so large files scan fairly fast right to PC however no way to use device with phone/tablet so must always have a connected computer. Would recommend looking into brother device for more features unless you are constantly scanning in 50pages or more.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi kash, we appreciate your feedback and will ensure it's forwarded to the relevant departments as we're always looking to improve future products. Your Epson ES-400 scanner comes with a 1-year Limited Warranty and free lifetime technical support. If you ever need assistance, our support team can be reached by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20ES-400. Kind Regards, Bobby D. - The Epson Team. Epson

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for scanning lots of documents

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. I used this at law office to scan.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Scanning workhorse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the speed and consistency of this scanner.

    I would recommend this to a friend