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Customer Ratings & Reviews

Your price for this item is $329.99

Customer reviews

Rating 4.7 out of 5 stars with 558 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the Workforce ES-400 Document Scanner's impressive scan speed and ease of use. Its compact size and reliable performance are also frequently praised, while some users point out occasional software issues and concerns about paper handling. A few customers also noted the lack of wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 558 reviews
  • Rated 5 out of 5 stars

    Justanopinion

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This baby is truly a work horse. At least mind is. Took a little bit to understand the features, but once that was done look out- Started scanning everything.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 4 out of 5 stars

    Good for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson seemed to be Good for the Price. I returned it because it wasn't wireless.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    It's ok but prefer my scan snap

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an extra scanner and went with this model because it was a little less expensive than the ScanSnap ix500. The software is a little buggy. The Epson works but not as efficient as the ScanSnap. You get what you pay for. It's a back up for my home office and doesn't get used as much.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi OfficeMusic, we appreciate your business and regret to hear that the scanner does not meet your expectations. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. If you have any questions, our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Matt – The Epson Team. Epson

  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good for all scanning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using for about four weeks and very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and set up. Scans quickly & has a lot of options for saving or sending files. Would recommend if you are looking for a fast easy to use scanner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is just what I was looking for to complete my projects. It is so versatile and efficient. When I return to work, I plan to purchase another one to replace the inefficient one that my company uses.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 4 out of 5 stars

    Great machine for small projects

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine gets the job done for small projects.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 4 out of 5 stars

    Great scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner is fast and makes scanning multiple pages a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given it 5 star, but the send directly from email doesn't work on all laptops. If it did, this would be 5 star. If you don't mind saving the scan first and then attaching it to an email, then go for it. But if you like to attach the scan directly to an email, find another one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fast & easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy set up software is easy to use; compact design as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great document scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ran several hundred pages thru scanner and not one misfeed. This scanner replaced a more expensive one that constantly misfed and locked up. Would recommend this scanner to anyone looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scans two sided documents with ease, also set up was simple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first epson purchase. I have 3 fujitsu ix500 scanners. I bought this for a new employee because it was on sale. Generally a good scanner bit the feeder does not do receipts very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works fine for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a basic gizmo and this works fine for me & my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Scanner for Home Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reduce clutter with this fast and easy to use, compact scanner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits well on my desk

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a nice small form factor that fit well on my wife's computer desk. She has a ton of photos to scan and she hasn't had any complaints yet.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 4 out of 5 stars

    Great Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast. I was scared off by Neat reviews and saw this one.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Its Ok for The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the software was better. overall solid buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little scanner...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you adjust the presettings the scanner is quite remarkable. I read that it was pretty solid prior to purchasing and the reviewers were correct. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good document scanner

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my medical practice. It replaced a Brother scanner, which we had for 6-7 years. This Epson is connected to one laptop in the office. It can be a little finicky with recognizing the laptop after it has been disconnected for a short period of time.

    I would recommend this to a friend