Customer Ratings & Reviews

great follow up to the original series . this model scan faster and has a couple improvements from the previous model.

If you have a need for document scanning, you cannot go wrong with sheet fed scanner. In fact, once you start using a sheet fed documents scanner, you will not want to go back to a flatbed scanner. This holds true of the Epson WorkForce ES-400 II. It takes up far less space than a flatbed ( this is only 11 inches by 7 inches) and offers greater performance than most , if not all, flatbeds in the same price range. If you look at the specifications, you will see it can scan 35 PPM (pages per minute) of 70 IPM (images per minute.) The IPM reflects that the ES-400 II scans both sides of the document at the same time. To be honest, the scanner is so fast that it seems even faster. I have a Fujitsu from 10 years ago and it was one of the best at the time, the Epson WorkForce ES-400 II blows it away. Let’s take a look at basics - Installation : First, read the instructions. I didn’t and just plugged it in. It looked like the scanner installed but it could not find the drivers. The instructions clearly state you need to download the software first so I uninstalled the scanner and followed the instructions. No issues after that, it was up and running in 5 minutes. Features : Auto document feeder, easy to use controls, includes USB cable, solid weight and good fit and finish. Performance : As I stated this scanner is really fast. I think anything over 30 PPM is not noticeable for everyday use. The paper did jam once because the paper was folded at one time. The jam is easily accessible through the front of the unit. The WorkForce ES-400 II is also relatively quiet. Software – The Epson SmartScan software is adequate and does the job. You can scan directly to the full Microsoft Office suite as well as Dropbox and other services. For some reason , I could never get the scan directly email to work no matter what I tried ( I am using the current version of Outlook.) In conclusion, I really like the scanner. At first I was disappointed that it was not the upgraded wireless version but I quickly found that wireless really is not necessary for my needs. For the savings, I would stick with the USB version. Overall, I really like the WorkForce ES-400 II. It does what it says and the price is right. It will be bargain when it goes on sale. It does take a knock because I could not get it to scan directly to Outlook. I realize that is probably a configuration error but there is really nothing I could find in Epson support to figure out what the issue is. I do have other scanners that work fine with Outlook. Regardless, that is minor since it automatically saves the file and I can easily attach it to an email. Recommend – good bang for the buck and Epson precision.

Works as expected. Set up a little more cumbersome than needed.

Easy set up. Fast as you could want. Very good resolution.

Purchased this as a replacement to our $1000 scanners and for a fraction of the price the Epson scanner works on par plus gives us more options of how to use it. Definitely recommend!!

What a great purchase for my wife. She has told me several times that she loves this scanner. It’s portable and at a good price. Works fantastic too.

Purchased for our medical practice, had to be compliant with our Electronic Health Record and IMac.

Very easy to install and to use. Excellent quality scanning

Great work Scanner. We have bought tons of these for our dental offices and they are great

Very good scanner for the price, even better than others Epson sold by a higher price.

No issues encountered and I have scanned several documents since purchase. I consider myself an critical reviewer so this is definitely a great purchase.

Finally had enough with my multi-function printer/scanner set up not working. This is a fantastic scanner--fast and easy to use. Love it.

This is my second one. I’ll buy another one for home if I need to.

One of the best scanners I've had. Great use for home office and on professional level. Multi options feature with very high resolution

Such a lifesaver for trying to share documents with other coworkers

Great unit, performs perfect. I highly recommend this unit.

The item is great and it looks good the use of this scanner Became really great it has helped me to have all of my documents in order. It is a good purchase that i made and im glad i did purchase it.

This is an absolute necessity if you have family photos, important documents or a small business! This scanner is reliable and quick!

Will return this item. Since most accessories are now wireless, it never dawned on me that this unit was NOT Bluetooth, but a cable is required to connect to the computer. My office setup makes this cumbersome, so I was never able to connect or use. Advertising should make clear -- NOT BLUETOOTH, CABLE REQUIRED,

Great, easy set up you won’t be disappointed. You won’t regret it.