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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $379.99

Customer reviews

Rating 4.7 out of 5 stars with 450 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the WorkForce ES-400 II Duplex Desktop Document Scanner favorably for its impressive scanning speed and ease of use, praising its compact size and high-quality scans. The duplex functionality is also a frequently cited advantage. However, some users experienced challenges with paper jams, and the lack of wireless connectivity was a point of concern for several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 450 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can scan receipts and important paper It works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    INCREDIBLE!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast and easy to use! Really changes the game especially scanning charts, etc!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dust Trap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a scanner to digitize a lot of photo albums. I tried to order a different one but it was no longer available, and a Best Buy representative recommended this one. The specs are nice, scanning is quick, and the software is easy to use. However, it requires constant cleaning, and most of the scans still have lines through them. The few without lines have really nice color and quality. As many times as I have had to stop, clean, and rescan, I doubt I'm saving time compared to using a flatbed scanner. This scanner may be nice for documents but it is useless for pictures. I wish I would have returned it before the window closed instead of reaching out to Epson support. If Best Buy recommends this to you for photos, keep looking.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello BestBuyer20, we appreciate your feedback on the WorkForce ES-400 II scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on the product support web page on FAQs and self-help tools at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-400-II/s/SPT_B11B261201#questions. Additionally, your scanner includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good single sheet scanner

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this scanner for more than 6 mos and my only complaint is that it will not accept thick stock such as credit cards. Easy to setup, use and clear the pathway. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comparable to the Fujitsu line of scanners. Great quality and easy to use. Best when paired with Epson printer for quick scanner to print option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good scanner. very reliable. Has workded great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Little Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. This is my second one. I have one at home and one at work and use them both. If you need more detail you have to increase the DPI and it does slow down the scanning process but overall it is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We used it at our office and very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to scan many personal documents to include those related to taxes, Power of Attorney, Advance Medical Directive and Living Trust. Most of the documents I scan are quite clear and legible. I bought it when it was on sale and I am very pleased at it's performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jacob Hill CFO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy ordering process. You all have made my life so much easier with business supplies. You all are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient for small scanning needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Reliable performance. Can handle small scale scanning needs. Was able to get the product easily at my local Best Buy store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this scanner. It works smoothly and quickly and was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Pruduct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speed it takes to scan double sided pages. I has helped me in clearing out and documents I no longer need to have around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    scanner

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, saves me a ton of time and money. Work great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to set up and to use. I recommend this product to everyone looking to scan and download files quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best multi document scanner for the money by far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this thing so quick to upload multiple documents. Life saver when you have to make digital copies of multiple page reports

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Document scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product with it's ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient docx.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the scanner is fast and easy to use. simple installation and user friendly and software functions conveniently allow saving, emailing, sharing, and editing the scanned documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scanner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised, scans both sides simultaneously and quickly. Color and BW, allows you to transfer to editable Word doc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scanny McScannerson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money I've spent on a while. Does an excellent job scanning ratty documents. The software is solid too.

    I would recommend this to a friend